We had great first impressions with this company. The branch owner was very accommodating and supportive. Provided us with premium rental vehicle. Would definitely recommend their business and would u... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Our host accommodated a late drop in from us on a Saturday just before he was due to close. He was courteous, professional and gave us a great deal on our rental. I wouldn't hesitate to hire from Dr... Ver mais
A empresa respondeu
Best car hire in the area...good selection of cars and the gentlemen was very helpful ,welcoming and very professional. I would definitely hire a car from here again and I reccomend anybody who is lo... Ver mais
A empresa respondeu
Booked a car at Birmingham.airport. Called tel. No. And gpt a.message office was closed then eventually got through yo someone. Due to flight delay i was 2 hrs late and was told my car was no longer a... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Drivalia UK - BIRMINGHAM CITY
Escrito pela empresa
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Informações de contacto
Summer Lane 318, B19 3RH, Birmingham, England, Reino Unido
- 02475316802
4,0
Bom
7 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We had great first impressions with…
We had great first impressions with this company. The branch owner was very accommodating and supportive. Provided us with premium rental vehicle. Would definitely recommend their business and would use them again in the future.
22 de agosto de 2026
Opinião espontânea
Resposta da Drivalia UK - BIRMINGHAM CITY
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Courteous, professional, with a great deal
Our host accommodated a late drop in from us on a Saturday just before he was due to close. He was courteous, professional and gave us a great deal on our rental. I wouldn't hesitate to hire from Drivalia Summer Lane in future.
1 de agosto de 2026
Opinião espontânea
Resposta da Drivalia UK - BIRMINGHAM CITY
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
5 * CAR HIRE
Best car hire in the area...good selection of cars and the gentlemen was very helpful ,welcoming and very professional. I would definitely hire a car from here again and I reccomend anybody who is looking for a reliable car hire please book with this branch ....5* all day long 🚘
18 de julho de 2026
Opinião espontânea
Resposta da Drivalia UK - BIRMINGHAM CITY
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Avoid this rental company
Booked a car at Birmingham.airport. Called tel. No. And gpt a.message office was closed then eventually got through yo someone. Due to flight delay i was 2 hrs late and was told my car was no longer available and id have to pay full weekend rental charge again. Car only held for 60mins and this was buried in t&cs. Will never use again. Shocking!
22 de maio de 2026
Opinião espontânea
Resposta da Drivalia UK - BIRMINGHAM CITY
Dear Customer,
Thank you for reaching out and sharing your experience. We sincerely apologise that our service did not meet your expectations on this occasion; we truly understand how frustrating travel delays can be.
To ensure we can manage vehicle availability for all our customers, we adhere to the following policy:
Grace Period: We hold bookings for a maximum of 2 hours during branch opening hours. If you are going to be late, we ask that you notify the branch of your estimated arrival time.
Vehicle Hold: We can only hold a specific booked vehicle for a maximum of 1 hour past the booked collection time. After this point, clients may be offered an alternative vehicle category (subject to availability), and charges may apply.
Failure to Collect: Customers who fail to arrive on the day of collection are marked as a ‘No Show’ and charged up to 3 days rental. Please note that prepaid bookings are non-refundable.
If you require any further information regarding your booking or this process, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
With best wishes,
The Drivalia Team
Great experience overall
Great experience overall. Very competitive pricing, and Afee was a pleasure to deal with, friendly and full of positive energy. The car was in excellent condition with no issues, and both pickup and return were quick and straightforward.
11 de abril de 2026
Opinião espontânea
Resposta da Drivalia UK - BIRMINGHAM CITY
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent service at summer lane…
Excellent service at summer lane Birmingham
30 de março de 2026
Opinião espontânea
Resposta da Drivalia UK - BIRMINGHAM CITY
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Afree Noor provided exceptional service…
Afree Noor provided exceptional service especially as collection site not open for business he arranged a collection from our accommodation and upgraded the vehicle. He went above and beyond. Would recommend Drivalia vehicle clean and up todate, great value for money. Hiring process simple .
11 de novembro de 2025
Opinião espontânea
Resposta da Drivalia UK - BIRMINGHAM CITY
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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