AVOID AT ALL COSTS. I am a health professional and regularly hire cars for long-distance assignments. In 14 years, I have NEVER had an issue like this. I handed the car back at 20:08 and one... Ver mais
Localização
Alterar localização35 McFarlane Street, Paisley, PA3 1SA GLASGOW, SCOTLAND, GB
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Leia as opiniões dos outros
Booked Drivalia through Booking.com for a pick up at Glasgow Airport. Easy to book and excellent price. On line pre register was ok but a bit cumbersome using my phone, had to switch to... Ver mais
A empresa respondeu
Connor and Gary from the Glasgow Airport branch were excellent during our recent trip. Friendly, professional and explained our options clearly. They also remembered our conversations regarding our tr... Ver mais
A empresa respondeu
Gary was very hospitable and kind. Helping us resolve our confusion we had on the booking process
Informações sobre a empresa
Sobre Drivalia UK - GLASGOW AIRPORT
Escrito pela empresa
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Informações de contacto
35 McFarlane Street, Paisley, PA3 1SA, GLASGOW, SCOTLAND, Reino Unido
- 0141 611 7100
3,7
Aceitável
497 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service thank you from Connor at…
Great service thank you from Connor at GLA
9 de junho de 2026
Opinião espontânea
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Connor at the Glasgow airport was such…
Connor at the Glasgow airport was such a delight to work with. Was so easy going and handled his job like a professional he was trained too.
8 de junho de 2026
Opinião espontânea
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Connor at Glasgow office very…
Connor at Glasgow office very professional friendly service
8 de junho de 2026
Opinião espontânea
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent service from Daniel!
Daniel provided excellent service, explained everything In detail. Fab experience all round experience.
6 de junho de 2026
Opinião espontânea
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Good car at a good price
Good car at a good price. Helpful staff. Thanks Robbie.
30 de maio de 2026
Opinião espontânea
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Beware hidden charges.
We hired a car from Glasgow for 7 days but only used it for 6 days.
Great car almost new and great service.
The price was very competitive for the period and we were pleased
However when we took the car back we were charged an additional £60 (more than the hire fee) because we took the car in the Oban to Mull ferry.
This is frankly daylight robbery and I am disgusted. Most of the highlands of Scotland is only accessible by ferry so it is clearly a scam to increase profits. I cannot see any justification for this charge whatsoever.
9 de maio de 2026
Opinião espontânea
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Rented a car from Drivalia Glasgow…
Rented a car from Drivalia Glasgow Airport, for 9.30pm. They operate a shuttle to their off site location which you call for a pickup. When I called I spent 20 minutes on hold, then got an uber to their site, which was closed. With no car to take me to our destination I organised accommodation in Glasgow for the night, then called six times in the morning, spent a lot of time on hold but they didn’t pick up. When I did arrive at the rental site they had no cars available. There were three other people in the same position as me. They have not given a refund.
22 de maio de 2026
Opinião espontânea
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Daniel was great and super prompt and…
Daniel was great and super prompt and efficient. Really helped with the process and getting me the right car!
22 de maio de 2026
Opinião espontânea
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Daniel was a great help and is…
Daniel was a great help and is fantastic at his job!
21 de maio de 2026
Opinião espontânea
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
A éviter absolument
A éviter absolument. Obligée, comme bon nombre de clients, de souscrire à une assurance de 280 ( ils ont été gentils ils m ont fait un "present" de 30 livres) car soit disant ma carte de crédit internationale ne peut être prise en compte. En lisant tous les mauvais commentaires sur le même sujet je me demande bien quelle carte de crédit il faut avoir pour ne pas payer ce supplément !C est une pratique commerciale honteuse, du vol. Par ailleurs, n attendez aucune réponse à vos mails si vous avez besoin d eux. À proscrire
21 de maio de 2026
Opinião espontânea
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
The company is the worse company I have ever worked with.
This was the worse company I have ever worked with in terms of renting a car.
They gave me a car which had faults and above that they were not friendly at all, based on my experience with racism, I was not happy at all.
I will never rent a car from them again and will never ever have anything to do with them.
My friends who were with me at the time were disgusted with their behaviour.
31 de dezembro de 2025
Opinião espontânea
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Very Poor Customer Service at Drivalia.
I waited one hour to be picked up at Glasgow Airport. Then another one hour to check in at the depot for the car. Then was told my insurance was no good and I needed to pay another £186 for the 4 days to give "Peace of Mind".
Then showed to a Hyundai Saloon instead of the MG SUV ordered and paid for.
15 minutes after I left depot and on the Motorway the cars rear bumper came loose. I left the Motorway and called the Recovery service who said it would be at least 4 hours to get to me so I called AA on my own account. Who patched the car up and I went home to find that I could not lock the car as the key fob battery had expired and the offside rear door handle fell off.
Next Day I drove the car back very carefully to Drivalia depot at the airport who told me no cars available and I had to drive the faulty car to another depot some 15 miles away.
I went to 2nd Depot and was now given a Renault Zoe another downgrade. I asked for a rebate and told not possible as this was not Drivalia's fault that the car had broken down. I pointed out it was certainly not mine.
I asked to return the car as it was not fit for purpose as too small for Pax and Golf Clubs for my weekend away. However they said not possible so it sat in my drive for the next 4 days.
I paid £320 and only drove 24 miles from airport to home and back again.
I flew home for a weekend's golf with friends and was unable to go because of Drivalia. NEVER AGAIN
14 de maio de 2026
Opinião espontânea
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Great experience all round
Great experience all round. Easy shuttle pickup from Glasgow airport, and quick to provide my fully charged EV when I got to the office. Car was in good condition and a great price. Easy return, and quick shuttle back to the airport. Highly recommend, and Connor was especially great.
15 de maio de 2026
Opinião espontânea
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
I been trying to email and call the…
I been trying to email and call the glasgow office but neither email or phone can't be reached .
We paid top insurance of 370 stg and 1 stg to cover everything possible including fines .
Returned the car as agreed level ...surprisingly after 8 wks they tired to withdraw 60euros from my revolut account without explanation.
I'm still interested to see why but no email no customer care phone worked .
The Glasgow office phone works but nobody cares to answer .
I am waiting for drivalia glasgow to contact me
Regards alb
8 de maio de 2026
Opinião espontânea
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Never ever use this company
Never ever use this company. Please I implore you DO NOT USE. Booked for 10am pickup; unavailable until 1pm. Can’t get through to anyone in customer services, and when we did they were dismissive. Disgraceful. Avoid avoid avoid.
2 de maio de 2026
Opinião espontânea
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Was told the Axa Insurance wouldnt cover
Was told the Axa Insurance wouldnt cover. Then put me in a position of having to pay £160 for their own insurance. I inspected the car which was full of scratches and was told its a hire car. The brake pads needed replacing at the rear, and the service light was on. rear left tyre was below the legal tread requirement.
First and last time i would use period!
20 de março de 2026
Opinião espontânea
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Straight forward car hire
I have used this car hire company a few times and found it straight forward and the staff (Daniel) super helpful and pleasant to deal with.
The shuttle service from the airport only takes a few minutes, I was worried this might delay my pick up but it takes no time at all.
15 de abril de 2026
Opinião espontânea
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Robbie was brilliant
Robbie was brilliant, got us from the air port swiftly and had a great conversation with him. Will be using again
14 de abril de 2026
Opinião espontânea
Resposta da Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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