Drivalia UK - GLASGOW CENTRAL Opiniões 

182
•
TrustScore: 4 em 5

4,0

130 Laidlaw Street connected to Scotland street, (Scotland Street Side), G5 8NX GLASGOW, SCOTLAND, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Gary really helped me out with what I was looking for . Great customer service and would feel comfortable coming back to rent a car

A empresa respondeu

Classificada 1 em 5 estrelas

I hired my car from Glasgow - I'm from Australia. I had pre-booked and had to leave a 1500 pound deposit which was not disclosed. When I tried to use my Credit card I was told it wouldn't work because... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Daniel took care of us - he was awesome, super friendly and offered us a couple of bonuses for free since we are on our honeymoon. Just be aware this location is not in the airport with the other ren... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Once we found the pick up location in Edinburgh it was a great experience. Staff were helpful and friendly and the car was perfect. The drop off in Glasgow was seamless and competently sorted by Kenn... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Agência de aluguer de carros

Sobre Drivalia UK - GLASGOW CENTRAL

Escrito pela empresa

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Informações de contacto

  • 130 Laidlaw Street connected to Scotland street, (Scotland Street Side), G5 8NX, GLASGOW, SCOTLAND, Reino Unido

  • 0141 611 7103

4,0

Bom

TrustScore: 4 em 5

182 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 96% das suas opiniões negativas

Geralmente responde em 48 horas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(182)

5056 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Happy Customers in Glasgow, Drivalia.

Stuart is a top guy. Very helpful and understanding when renting a car from Drivalia. Could not do enough to help us and would use him again when visiting Glasgow.

15 de junho de 2024
Opinião espontânea
logótipo da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes
Drivalia

Classificada 5 em 5 estrelas

Recommended branch

Brilliant service for renting a van from Stuart. Really helpful and explained everything and sorted everything out for me and my wife, so we were ready to go very quickly. Can't recommend enough.

14 de junho de 2024
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logótipo da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes
Drivalia

Classificada 1 em 5 estrelas

This company is pure rubbish!!!!

This company is pure rubbish!!!!
The incompetence is unbelievable.
Hired a Luton van and after submitting the documents I've phoned them up to be sure everything was ok, and they confirmed it.
At the moment to pick up the van they told me that there was an error and the Luton wasn't available and got offered a swb van to move a three bedroom house!
Same happened with other 4 customers that were at the depot with me for other kinds of vehicles needs.
Added to this they refused my hire for an old insurance issue that wasn't even my fault.
This trick costed me £240 that I'm going to claim back from this bunch of useless time wasters even means I have to go through legal way.
Highly not raccomended.
Unfortunately can't give a zero star rating.

24 de maio de 2024
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logótipo da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL

Dear customer,

We’re sorry to hear that your experience with our company has not met your expectations.
Thank you for making us aware of this situation.

Please contact us via the Manage My Booking portal on the Drivalia.co.uk website to enable us to investigate any issues that you encountered and provide you with a full response.

With best wishes
Drivalia

Classificada 2 em 5 estrelas

Debt collector threat

Rental experience was fine, but unfortunately I received a parking ticket (private land) whilst I had one of Drivalia's vehicles on rental. They are now charging a £55 admin fee and have threatened to send my account to debt collectors if I don't pay in 7 days. Whilst the admin fee seems extremely excessive considering the work that will be involved for their admin, it is the threatening behaviour of being sent to a debt collector if I don't pay within a 7 day period that I find appalling. Be careful if you ever get a parking ticket whilst driving one of their cars.

26 de abril de 2024
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logótipo da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL

Dear customer,

We’re sorry to hear that your experience with our company has not met your expectations.
Thank you for making us aware of this situation.

Please contact us via the Manage My Booking portal on the Drivalia.co.uk website to enable us to investigate any issues that you encountered and provide you with a full response.

With best wishes
Drivalia

Classificada 4 em 5 estrelas

Excellent service.

Great price. Excellent service from Phil at the Glasgow city branch.
4 not 5 just because if you don’t have a credit card to put a holding deposit on it costs you about £100 odd on top so that’s a bit of an unknown expense.

28 de fevereiro de 2024
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logótipo da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes
Drivalia

Classificada 5 em 5 estrelas

Straightforward and good value

Unusually straightforward and good value car hire experience. One way hire included in day rate. Would definitely try them again

1 de abril de 2024
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logótipo da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes
Drivalia

Classificada 5 em 5 estrelas

Much, much cheaper than other companies in the slow mo ths

The car was so much cheaper than other car hire places..it was February, not busy and got the car for £10 a day. With the Insurance via booking.com it worked out at £100 for 6 days. I was worried it was a scam as the next cheapest was £30 per day but it all worked out. I dealt with Phil and he was super chill and not concerned that I brought the car back with slightly less petrol than on the outward journey. Then I thought I was going to get stung with fabricated damages but nothing! Wow..what a great service!

26 de fevereiro de 2024
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logótipo da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes
Drivalia

Classificada 5 em 5 estrelas

Excellent no hassle service

15 de março de 2024
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logótipo da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes
Drivalia

Classificada 5 em 5 estrelas

Recent HireHad to hire a car recently and took a…

Had to hire a car recently and took a chance with Drivalia never having heard of it. Easy to book, excellent rates, and pick up and drop off with Phil hassle free. Would definitely use again

29 de fevereiro de 2024
Opinião espontânea
logótipo da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes
Drivalia

Classificada 5 em 5 estrelas

Perfect

Have rented a van twice Price and integrity have been on point
Also Phil is on the level so will be looking forward to seeing him next time I hire.
Actually, the first time I used these guys was because another company refused to rent to me for a "company policy". (One that would have no practical or legal issue)
And I was very well assisted here given the time and thought and we problem solved getting me on the road.
So customer service great as well happy with all aspects thanks again :)

6 de março de 2024
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logótipo da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes

Drivalia

Classificada 5 em 5 estrelas

Everything perfect and easy

5 de março de 2024
Opinião espontânea
logótipo da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes
Drivalia

Classificada 5 em 5 estrelas

Hired through a general car hire…

Hired through a general car hire website. It was easy to book and was cheap. Collected from Glasgow City branch. Throughout Phil was great, friendly and helpful. The service was excellent. Maybe some of the additional costs after booking were a downside and the MG3 was basic, alright but needed a 6th gear. But frankly can't really complain and I'm being picky. Definitely will hire again.

26 de fevereiro de 2024
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logótipo da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes
Drivalia

Classificada 5 em 5 estrelas

Hassle free hire

Phil was very helpful and made the experience hassle free

9 de fevereiro de 2024
Opinião espontânea
logótipo da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes
Drivalia

Classificada 5 em 5 estrelas

This is the second time I've had the…

This is the second time I've had the pleasure of booking a van with Phil at Drivalia. Excellent service and good banter / customer service, a very pleasant change indeed from others I have used in the past. I recommend using the Glasgow City branch without any reservations whatsoever. Good job guys.

24 de fevereiro de 2024
Opinião espontânea
logótipo da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes
Drivalia

Classificada 4 em 5 estrelas

I rented a Luton Van from Glasgow City…

I rented a Luton Van from Glasgow City branch as was moving house. I did have an issue as the van broke down but during that time I was in contact regularly with Philip in the city branch who was really helpful throughout. He was able to source a replacement later that evening although lost a full day that day, after putting in a complaint they refunded me in full within 28 days of raising the complaint.

Although the experience itself was difficult to navigate at the time, the branch were very helpful and responsive and the outcome certainly is what I had hoped for and more.

I would definitely use Drivalia again as this was just an unfortunate circumstance at the time and certainly recommend to anyone who is thinking of using their services. Also very competitive in pricing too.

18 de janeiro de 2024
Opinião espontânea
logótipo da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes
Drivalia

Classificada 5 em 5 estrelas

Excellent to deal with

Excellent to deal with. The guy Phil mega at his job. 100% only company I’ll rent from going forward 10/10

28 de fevereiro de 2024
Opinião espontânea
logótipo da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL

Dear Customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes

Drivalia

Classificada 5 em 5 estrelas

I never write reviews but I’ve used…

I never write reviews but I’ve used Drivalia twice in two weeks now due to my car being off the road and honestly it’s so easy and the guys at Glasgow city branch are fantastic! First time I accidentally booked for the wrong day and it was sorted out so quickly! Gary and Phil- thank you!!! ☺️

28 de fevereiro de 2024
Opinião espontânea
logótipo da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL

Dear Customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes

Drivalia

Classificada 5 em 5 estrelas

Superb service

Great experience with the glasgow city centre branch. I have used this company many times now for hiring a van, and they have been fantastic. Phil especially has been superb, and has helped me out with van with no problems whatsoever. Great customer service.

28 de fevereiro de 2024
Opinião espontânea
logótipo da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL

Dear Customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes

Drivalia

Classificada 5 em 5 estrelas

PHK was amazing

PHK was amazing

28 de fevereiro de 2024
Opinião espontânea
logótipo da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL

Dear Customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes

Drivalia

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