Hired vans from the Vauxhall road branch in Liverpool, absolutely first class customer service, so easy the way it should be! These other hire company’s make it feel like they’re doing you a massive f... Ver mais
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Localização
Alterar localização141 Vauxhall Road, Liverpool, L3 6BN LIVERPOOL, ENGLAND, GB
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Leia as opiniões dos outros
Just seen the reviews for drivilia car hire vauxhall road and lots of people saying they are scammers,i had to pay 160 pound to for it insurance that I already paid for on hiring online the man said... Ver mais
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This is a great car hire company. I arrived in Liverpool by air long and delayed flight I was exhausted however, I was on the road in no time to my final destination with Drivalia huge thanks to Josh... Ver mais
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The team at Liverpool City couldn't of helped me out more if they tried. Would definetly recommend to anyone thinking about it. Kinza & Robbie on return also gave me a warm welcome and quick check in... Ver mais
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Informações sobre a empresa
Sobre Drivalia UK - LIVERPOOL CITY
Escrito pela empresa
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Informações de contacto
141 Vauxhall Road, Liverpool, L3 6BN, LIVERPOOL, ENGLAND, Reino Unido
- 0151 922 4991
3,9
Bom
147 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I would consider this car rental company to be day light robbers.
I would consider this car rental company absolutely despicable.
1. They looked for two utility bills on top of the driving licence check and the licence issued across the counter.
2. If you had purchased insurance through the broker then, it would not be paid out after an accident if you did not have a witness with you. There is no dash camera in the vehicle rented out.
3. After purchasing insurance from them directly, I was told that neither glass or wheels on the vehicle rented is covered by the insurance.
4. If you have an early flight the office that is 1.3 miles away from Liverpool Airport is not opened until 6am, and if you are ready at 6am then you have to wait until they are ready.
5.When I made the person that opened up on the 27th of January 2024
that I haSaturdayd an early flight and could he please process the vehicle that I had rented. Foul language was used against me and I was offered no written confirmation to confirm that the vehicle I returned was not damaged or not damaged in any way.
5. Also both another customer and myself was delayed because the computer system that was being used crashed and would not work correctly when I was being registered on the 25th of January 2024.
I would not advise anyone to use this car rental company at Liverpool Airport in the future. That is why they are cheap, they get the money from you when you standing at the counter.
27 de janeiro de 2024
Opinião espontânea
Resposta da Drivalia UK - LIVERPOOL CITY
Dear customer,
We’re sorry to hear that your experience with our company has not met your expectations.
Thank you for making us aware of this situation.
Please contact us via the Manage My Booking portal on the Drivalia.co.uk website to enable us to investigate any issues that you encountered and provide you with a full response.
With best wishes
Drivalia
Great service from Dan at Liverpool…
Great service from Dan at Liverpool branch, friendly and professional. Van was good and as clean as could be. Definitely use again.
24 de janeiro de 2024
Opinião espontânea
Resposta da Drivalia UK - LIVERPOOL CITY
Dear Customer,
Thank you for taking the time to leave a positive review.
We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.
With best wishes
Drivalia
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