Emma was the greatest sales person I have ever worked with she was very thorough and busy that poor woman never stops
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Leia as opiniões dos outros
They explained things well. Didn't pressure me about not understanding things so they made sure everything was satisfactory with all the paperwork on your end and mine. It wasn't rushed which made it... Ver mais
A empresa respondeu
Employees at Drive Time in Toledo, Ohio and Grand Rapids, Michigan were very professional, respectful, knowledgeable and helped me find my new car. They went over all history of the used car that I c... Ver mais
Monique made this car buying experiance so easy and seamless. She was very kind and patient. She made sure i knew exactly what i was buying and i was comfortable. I would recomended everyone come see... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário de carros usados
- também em
- Concessionário auto
- Empresa de finanças e empréstimos para carros
- Mercado Auto
Sobre DriveTime Car Sales - Grand Rapids
Escrito pela empresa
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Escrito pela empresa
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Informações de contacto
1170 28Th St Se, 49508, Grand Rapids, MI, Estados Unidos da América
- 16167526010
Discover DriveTime
4,7
Excelente
76 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 95% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Monique was excellent
Monique was excellent! She made this whole process super easy. Would recommend her.
8 de novembro de 2025
Opinião espontânea
Very helpful and understanding.
7 de novembro de 2025
Opinião espontânea
Monique was thorough
Monique was thorough, energetic full knowledge of entire process appreciate her patience. Highly recommend others to come and see her fir vehicle. Excellent experience
4 de novembro de 2025
Opinião espontânea
Resposta da DriveTime Car Sales - Grand Rapids
Hello Nancy FlowersRidge, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Monique she is amazing she explained…
Monique she is amazing she explained everything very well. She got in the car to go over everything in regard to the features. I would definitely recommend people to go see her personally.
31 de outubro de 2025
Opinião espontânea
Resposta da DriveTime Car Sales - Grand Rapids
Thank you for taking the time to share your DriveTime experience, Christina. We love to hear that Monique provided a great car-buying experience for you at our Grand Rapids DriveTime!
Thank you,
DriveTime Customer Relations
Monique
Monique - very patient , very good with active listening just overall positive energy. I definitely reccomend her for anyone who comes to get a car.
31 de outubro de 2025
Opinião espontânea
Resposta da DriveTime Car Sales - Grand Rapids
Thank you for taking the time to share your DriveTime experience, Keyshawn. We love to hear that Monique provided a great car-buying experience for you at our Grand Rapids DriveTime!
Thank you,
DriveTime Customer Relations
Monique was so helpful
Monique was so helpful, kind, and patient with me. I was so nervous and she assured me everything would be okay. I would recommend anyone to go see her.
28 de outubro de 2025
Opinião espontânea
Resposta da DriveTime Car Sales - Grand Rapids
Thank you for taking the time to leave a review, Robyn! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
Monique was very thorough very kind
Monique was very thorough very kind, very personable and I would recommend her to any of my friends or relatives.
17 de outubro de 2025
Opinião espontânea
Resposta da DriveTime Car Sales - Grand Rapids
Thank you for taking the time to leave a review, Kurt! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
Monique was a great help went over…
Monique was a great help went over everything and did everything possible to get me in a car. Would highly recommend
8 de outubro de 2025
Opinião espontânea
Resposta da DriveTime Car Sales - Grand Rapids
Thank you for sharing your feedback with us, Tony. We love hearing about your car-buying experience at our Grand Rapids DriveTime.
We appreciate you submitting a review!
DriveTime Customer Relations
She was very nice
She was very nice, thorough, up front with all aspects of the sale, I'd recommend her to everyone. Very great to be working with.
3 de outubro de 2025
Opinião espontânea
Monique she is awesome to work with…
Monique she is awesome to work with very helpful. Positive interaction. Very thorough and educated me well on everything. She is Much appreciated!!! I highly recommend everyone to come see her she is a blessing!!!
1 de outubro de 2025
Opinião espontânea
Resposta da DriveTime Car Sales - Grand Rapids
Hello Elly Cruz, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Emma was great with helping me find the…
Emma was great with helping me find the right car showed me a few cars of my interest till we got the right one i would definitely recommend going through this drive time
26 de setembro de 2025
Opinião espontânea
Resposta da DriveTime Car Sales - Grand Rapids
We appreciate you sharing your experience with us, Jack. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know [Employee Name] was able to create that for you!
Thank you,
DriveTime Customer Relations
Great Experience
Monique was knowledgeable, welcoming and very positive to work with. I would recommend her to anyone who is looking to use Drivetime.
27 de setembro de 2025
Opinião espontânea
Resposta da DriveTime Car Sales - Grand Rapids
Thank you for sharing your feedback with us, LaToya Gibbs. We love hearing about your car-buying experience at our Grand Rapids DriveTime.
We appreciate you submitting a review!
DriveTime Customer Relations
Monique is an absolutely fantastic sale…
Monique is an absolutely fantastic sale women! Her personality was warm and welcoming. I recommend seeing Monique for any of your car buying needs!
13 de setembro de 2025
Opinião espontânea
Resposta da DriveTime Car Sales - Grand Rapids
I am thrilled to hear you had a great buying experience at our Grand Rapids DriveTime location! Have a wonderful day!
- DriveTime Customer Relations
Working with Liam was a great…
Working with Liam was a great experience and everything worked out great
13 de setembro de 2025
Opinião espontânea
Monique was very helpful and made…
Monique was very helpful and made buying a car simple and was kind and considerate and a joy to talk to. I would recommend her and drive time to anyone and everyone. Thank you so much.
10 de setembro de 2025
Opinião espontânea
Resposta da DriveTime Car Sales - Grand Rapids
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Monique found the car I wanted
Monique found the car I wanted, worked really well with me. If you need a car come in and talk to her.
6 de setembro de 2025
Opinião espontânea
Resposta da DriveTime Car Sales - Grand Rapids
Hello Chelsey Coble, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Disappointed in quality of SUV
I have only had my 2021 Terrain two months and it now has a major oil leak. The entire bottom of the SUV is covered in oil. Hoping for a resolution that doesn’t cost me a lot of money.
1 de agosto de 2025
Opinião espontânea
Resposta da DriveTime Car Sales - Grand Rapids
Thank you for leaving your review, Stacey. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
clam and peaceful enjoyable experience
They explained things well.
Didn't pressure me about not understanding things so they made sure everything was satisfactory with all the paperwork on your end and mine. It wasn't rushed which made it nice and it wasn't crowded.
7 de outubro de 2024
Resposta da DriveTime Car Sales - Grand Rapids
Thank you for sharing your feedback with us, Jackie Wilson-Whyatt.
We're thrilled to know you had a positive buying experience while at our Grand Rapids DriveTime.
We appreciate you submitting a review!
Thank you,
DriveTime Customer Relations
Great customer service
18 de agosto de 2024
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