Freddie over at the Jax store off Cassat ave was very professional and made the buying process easy
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Freddie over at the Jax store off Cassat ave was very professional and made the buying process easy
A empresa respondeu
I took my son to into the Jacksonville, FL location to buy his first car. I asked the salesperson to fill the gas tank during this experience and we got nothing but the run around. You're telling me t... Ver mais
A empresa respondeu
What made my experience great is that Allen who is the sales associate walked me through the process step by step, he was never forcing me to make a purchase.
I can not say enough about the Cassett Avenue location!!! Marcel is THE MOST honest , kindest person ! He made my car buying experience so easy ! From trade in and all ! There was no issues at all ! T... Ver mais
Escrito pela empresa
Escrito pela empresa

1736 Cassat Ave, 32210, Jacksonville, FL, Estados Unidos da América

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Freddie over at the Jax store off Cassat ave was very professional and made the buying process easy

Resposta da DriveTime Car Sales - Jacksonville-Cassat
What made my experience great is that Allen who is the sales associate walked me through the process step by step, he was never forcing me to make a purchase.
My wife and I had an outstanding experience with DriveTime, especially working with Allen! From the moment we walked in, he treated us with kindness, respect, and professionalism. He took the time to listen to our needs, answered all of our questions, and made the entire car-buying process smooth and stress-free.
Allen went above and beyond to help us get into a reliable vehicle, and we truly appreciate his patience, honesty, and dedication. He made us feel valued throughout the entire process and worked hard to find the best option for our family.
If you're looking for excellent customer service and a team that genuinely cares about helping people, we highly recommend DriveTime and ask for Allen. Thank you, Allen, for making this such a positive experience. We couldn't be happier with our new car!
Allan was great! He spent several hours with us ensuring that the paperwork was good and that we understood the car! We first met the manager and he ensured that we were matched with a great salesperson!
Tony took great care of me and hooked me up! Kevin and Debbie are also super helpful!

Resposta da DriveTime Car Sales - Jacksonville-Cassat
I would give the complete staff 10/10 highly recommend because each and every staff member is very dedicated to their job and the store manager is very out going and always go above and beyond to any and everyone who walks through that door
It was busy and the visit was a little long, but Shaun made sure I had everything, he was well spoken, very friendly and to the point. Other than the long visit, it was a great one.
I appreciated Allen for his hard work to get me into my vehicle. But I really appreciated Shaun who put me in a new vehicle. He was very patient and made sure all the controls on the vehicle worked before I left even though they were about to close Shaun made sure that I was happy with my vehicle and I understood my paperwork. Good teamwork by Allan and Shaun great communication played a key part in transitioning me into the best vehicle for me.
Huge thank you to the team at Drive Time on Cassat Ave in Jacksonville Fl.. Everyone was very pleasant and welcoming. Would really like to recognize Jonathan the store manager for the time he spent with me and to make sure I was 100% happy with my purchase, my payments are affordable.

Resposta da DriveTime Car Sales - Jacksonville-Cassat
i did a lot of online research, and given that my credit is't really fantastic I looked for places that help people in that situation. Originally I talked to Steve, but he was busy when I got there. So we worked with Allen. And he was FANTASTIC!! He definitely earned his way on this one; we originally wanted a particular vehicle but ended up test driving like six of them before we found the one we really wanted. Allen was SO great, and he made the whole experience for us!! Thanks, Allen, we appreicate you!!

Resposta da DriveTime Car Sales - Jacksonville-Cassat
Excellent sales rep Jose from when we came in til when we left he was very helpful and very honest, and we left very happy with the vehicle my daughter wanted.. Thank you again will definitely do business there again.

Resposta da DriveTime Car Sales - Jacksonville-Cassat
Experience to get a vehicle was pretty easy. But that is the best thing I’m able to say about DriveTime. Less than 24hrs later my husband goes to drop off kids at daycare before work and the car breaks down. Yes with our baby in the car. Completely unsafe. Not to mention is was 30degrees outside and the heat wasn’t working. We went through the check list before purchase. Checked out the carfax and felt this was a decision we could trust. We were wrong. We have been referred to a mechanic, however have not gotten our car back. It has been 4 days. If we decide to keep this vehicle, we will never purchase again. And no CUSTOMER SERVICE was not helpful and have not offered anything for this nightmare.

Resposta da DriveTime Car Sales - Jacksonville-Cassat
Shaun was really nice. He was professional, informative and patient with us and help us find the right vehicle.

Resposta da DriveTime Car Sales - Jacksonville-Cassat
Customer service was amazing everything went smoothly and they had many of great vehicles to choose from. I’ve told many friends that want to buy a car to definitely go to Drive Time. Thanks again

Resposta da DriveTime Car Sales - Jacksonville-Cassat
Allan helped me get into my second vehicle from DriveTime. No hassle and always a great experience.

Resposta da DriveTime Car Sales - Jacksonville-Cassat
I love drive time there the best and I would love to give a shout out to my sales rep Jose love u my guy you rock💯♥️👈
Look we all know what we are getting ourselves into when we go to a place like DriveTime….our credit is less than favorable….but I’ll say this…I just bought a car from them and the sticker price was a couple thousand above what it should have been but the warranty covers next to nothing and you end up paying in the long run an absurd amount for a very used car. The staff are not knowledgeable in the slightest….the cars are very subpar….they didn’t even have an employee to clean the car…I test drove a vehicle that was obviously a flood car and they wouldn’t admit to it at all. I would not recommend unless you just had to do it…that was my case and I’ll get out from under this car as soon as my credit score improves….don’t waste your time unless it’s your only option

Resposta da DriveTime Car Sales - Jacksonville-Cassat
Jon, Allen, and Jonathan worked hard to find a safe vehicle for me that fit in my budget. They kept trying even when I was ready to give up
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