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DriveTime Car Sales - Mesa Opiniões 35

TrustScore: 3.5 em 5

3,7

333 S Alma School Rd, 85210 Mesa, AZ, US


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The entire Team was very knowledgeable and I was in and out with a vehicle. I was very impressed that is was that easy. I needed a vehicle and got it. Thank you Drive Time. You have a very happy custo... Ver mais

Classificada 5 em 5 estrelas

Our experience at DriveTime was wonderful. Dylan explained the process to us on the phone and stayed true to his explanation when we visited the dealership. The purchasing experience was seamless. We... Ver mais

Classificada 5 em 5 estrelas

I bought my first car back in 2019 with Drivetime. I had no issues with that car and was close to paying it off in full. I got a text message from Drivetime inviting me back to the shop to see if I ca... Ver mais

Classificada 4 em 5 estrelas

The process of getting approved was very easy. I was able to look at several different vehicles. The one I chose ended up needing a battery and the rear view mirror replaced. I had hoped the process w... Ver mais


Informações sobre a empresa

  1. Concessionário de carros usados
  2. Mercado Auto
  3. Concessionário auto
  4. Empresa de finanças e empréstimos para carros

Sobre DriveTime Car Sales - Mesa

Escrito pela empresa

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Escrito pela empresa

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Informações de contacto

  • 333 S Alma School Rd, 85210, Mesa, AZ, Estados Unidos da América

  • 14808330600
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Shop every car with your personalized terms!

3,7

Aceitável

TrustScore: 3.5 em 5

35 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 97% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Andrea was outstanding

Andrea was outstanding. I came in not knowing what I was looking for. She was very patient while I test drove many different vehicles. She explained everything to me and was able to answer all my questions. She even helped me with my phone when I couldn’t figure some things out. A+

24 de setembro de 2023
Classificada 5 em 5 estrelas

Amazing Service

I bought my first car back in 2019 with Drivetime. I had no issues with that car and was close to paying it off in full. I got a text message from Drivetime inviting me back to the shop to see if I can get a good deal if I traded in my car. I decided to make an appt and I met with Joanna and she was extremely nice and helpful. I was able to get into a better vehicle with less miles and even got a better deal than my last vehicle!! All in all, I do not regret being a Drivetime customer and I will recommend others here.

21 de setembro de 2023
Classificada 1 em 5 estrelas

Be careful

Be careful because they will try to trick you on the amount if you don’t really understand what’s going on. They rape you in interest fees!if you don’t have a huge down payment expect to buy a 16 thousand dollar car for 48 thousand. In the end !

11 de agosto de 2023
Opinião espontânea
logótipo da DriveTime Car Sales - Mesa

Resposta da DriveTime Car Sales - Mesa

Thank you for reaching out. We offer personalized financing options for each customer. We look at many factors when it comes to your terms, including income, credit score, and vehicle selected, which can affect the down payment and monthly payments. We also accept outside financing. If you would like to view the available inventory or submit an application, please visit our website at www.DriveTime.com.

Classificada 5 em 5 estrelas

Best customer service ever

Again they gave us a new ride three days later, we had some concerns, went back they fix it for us not only that we turn up late but they stay late to solve our problems then we were back on the road very happy with the outcome and also the get to go home too, Terrell Riddick you the best when it comes to customer service

8 de agosto de 2023
Classificada 4 em 5 estrelas

The process of getting approved was…

The process of getting approved was very easy. I was able to look at several different vehicles. The one I chose ended up needing a battery and the rear view mirror replaced. I had hoped the process would have been quick, but I ended up being there for 6 hours. And the rear view mirror was never fully installed as well as the wrong bracket being mounted to the windshield. So now I have to go back to have the correct bracket installed so I can have a rear view mirror.

8 de agosto de 2023
Classificada 3 em 5 estrelas

Vehicle discription stated keyless…

Vehicle discription stated keyless entry. No key fob was available. Key fob should be given even now.

11 de abril de 2023
logótipo da DriveTime Car Sales - Mesa

Resposta da DriveTime Car Sales - Mesa

We appreciate your feedback regarding your DriveTime experience. We would like to hear your concerns about your vehicle and look into this further. However, we need some information from you, so please give us call our Customer Relations Department at (888) 290-0148.

Classificada 5 em 5 estrelas

Our experience at DriveTime was…

Our experience at DriveTime was wonderful. Dylan explained the process to us on the phone and stayed true to his explanation when we visited the dealership. The purchasing experience was seamless. We were not rushed at all. Thank you Dylan for being professional and going through each detail of the sale.
Did I mention that Dylan also has fabulous hair!!!!

18 de março de 2023
Classificada 5 em 5 estrelas

Great Customer Service

Kevin and Dillon were very professional they also were both patient and helpful answering all of my questions. I would return to Drivetime in the future just because of them.

18 de janeiro de 2023
Classificada 5 em 5 estrelas

Manuel

Manuel, David and Kevin handle my deal very professionally. I was very happy with the entire process. Your operations is top notch. I would recommend my family and others to buy from DriveTime.

29 de novembro de 2022
Classificada 3 em 5 estrelas

My sales rep was excellent

My sales rep was excellent. Basically the whole sales team was good. But be prepared to detail tha interior your own vehicle. They will wash the exterior for you. That was my only problem.

8 de maio de 2022
logótipo da DriveTime Car Sales - Mesa

Resposta da DriveTime Car Sales - Mesa

Hello Maurice,

Thank you for sharing your feedback and bringing this to our attention. Althought we are thrilled to hear our sales team provided exceptional customer service, we apologize if you were dissatisfied with the cleanliness of your purchase.

Please know that we make our best effort to ensure our vehicles are presentable at the time of sale. All DriveTime vehicles pass through a multi-point inspection, where they are detailed to meet DriveTime standards before transporting them to our sales lots. We would also like to note that most of our dealerships that do not have a detailing location on site will have a mobile detailer routinely come in for any necessary touch-ups.

That said, I want to apologize again if this has negatively impacted your experience. If you need further assistance, please reach out to our Customer Relations team at (888) 290-0148.

Respectfully,

DriveTime Customer Relations

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