Dungeonland Opiniões 

780
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Arrived quickly and packed brilliantly, with a nice discount for some very minor damage that I certainly wouldn't have noticed in any other store, or cared about anyway. The free digital copies were a... Ver mais

Classificada 5 em 5 estrelas

I ordered a book from Dungeonland that arrived well packaged and the book itself was sealed with shrink wrap. Unfortunately the book had some damage; pages had torn corners and many of the pages were... Ver mais

Classificada 5 em 5 estrelas

Absolutely brilliant business. Have made many orders over the years with no issues. The one place I can order ttrpg and not worry or stress - knowing that preorders and other orders will arrive safely... Ver mais

Classificada 5 em 5 estrelas

The Greatest supplier of Tabletop RPGs and related items out there. Everything a hobbyist needs under one roof, from great prices, excellent delivery times, expansive selection, swift responses. Been... Ver mais

Informações sobre a empresa

  1. Fornecedor de serviços de gaming
  2. Livraria
  3. Loja de jogos

Escrito pela empresa

Dungeonland is a Blackpool, UK, based specialist retailer of tabletop roleplaying games, dice, and miniatures. We have physical premises available to visit and around 6,000 different products available.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

780 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(780)

72 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent Service

The team at Dungeonland are fantastic! They are really helpful and provide an excellent service.
They went above and beyond helping me with my order. My items arrived quickly and were well packaged and in perfect condition.

9 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

5 purchases, all well packaged, priced well, on time!

A Fantastic, reliable and helpful place to shop. The prices beat most other online stores, with added bonus of Dungeonland being part of Bits and mortar, meaning very affordable prices with an added pdf of the RPG you have purchased (as long as the ttrpg company is part of Bits and mortar)
Postage is fast, the product well packaged,
The company replies almost immediately to any messages.
I myself forgot to click for the free pdf of Cyberpunk edgerunner, an email later it was sorted, pdf added to my account!
I've bought about 5 products from Dungeonland and it's now my trusted store and place to go.
Keep up the good work!

6 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Having never tried Dungeonland…

Having never tried Dungeonland previously, my expectations were uncertain. I'm pleased to say that my online shopping experience was excellent. The price was reasonable, communication was detailed, the delivery was swift, and the product was securely packaged.In conclusion, I wholeheartedly recommend Dungeonland and look forward to shopping with them again.

20 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Rpg Shop

Excellent range of stock, had exactly what I needed. Fast (despite Christmas and New Year) and well packaged. Will definitely use again.

29 de dezembro de 2025
Classificada 5 em 5 estrelas

Dungeonland - Best in the UK

Dungeonland are probably the best place in the country for roleplaying games. Really friendly and kind staff who have fostered a great community on their Discord server as well. Pity I live so far away!

5 de janeiro de 2026
Classificada 5 em 5 estrelas

A1 Customer servicve

customer service was second to none, from point of order to delivery was excellent and the product was well packaged and arrived in perfect condition

30 de dezembro de 2025
Classificada 5 em 5 estrelas

Genuinely the best for TTRPGs

Genuinely the best for TTRPGs. Don't use the big guys, shop local and get proper service. I still got my books super quickly, delivered carefully, pdfs in my inbox the same day, zero complaints!

30 de dezembro de 2025
Classificada 5 em 5 estrelas

Easily my favourite and most trusted…

Easily my favourite and most trusted source for TTRPGs in the UK. Absolutely phenomenal stock, fantastic and timely shipping, and unparalleled customer service and consideration. Truly go above and beyond wherever they can, and typically at a better price than elsewhere. Add the rewards system, postage options, and simple and easy supply of PDFs wherever possible, and there's really nowhere better you can go.

31 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Poor customer service.

The business offers 24 hour delivery. Unfortunately due to volume of orders they were not able to fulfil this. Fair enough, everyone gets busy at this time of year - but then refused to process a refund for five days after I contacted to cancel. They spent more time arguing with me about issuing the refund than it would have taken to issue the refund which is just mindboggling. It takes moments to issue a refund and I probably would have used them again; as it is now, not a chance. I cannot recommend this shop due to this poor experience.

30 de dezembro de 2025
Opinião espontânea
logótipo da Dungeonland

Resposta da Dungeonland

We offer a 24 hour Parcelforce courier service, not a 24 hour delivery. Our checkout advised you delivery within five days. It was Christmas week, and we had backlogs of well over a hundred orders. You asked to cancel, and we said no problem, and informed you that we process all orders in the date and time order they come in and it would be two days before we got to your order. At that point, you started to threaten us with legal action. Which was bizarre. You had no understanding it was Christmas and we had backlogs, and no understanding that there were many customers waiting to be dealt with before yourself, customers that had placed their orders days before you had. In the end you jumped the queue, and we gave you a same day refund. And you still complained. I appreciate a refund can be processed in five minutes, but what you didn't appreciate is that all the customers before you could also probably have their orders processed in five minutes each, but they were waiting patiently, in the queue. You wouldn't queue, insisting we do everything immediately for you, and that was the real problem.

Classificada 5 em 5 estrelas

Asked many questions and they were happy to answer

Asked many many questions and was answered with an apology because it was their busiest time (Black Friday week), was even invited to the shop for a chat to discuss which game would suit.
Ended up buying a system from them and it was swiftly dispatched and arrived in days.

Will be using again and taking a trip to visit them.
10/10 for customer service.

20 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Speedy shipping

Great service received from Dungeonland. My first purchase with them and it was extremely good. I ordered a couple of figures on a Tuesday and they arrived by Thursday. Speedy shipping and delivery. Would purchase from them again.

18 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent company

A good thorough website and the item purchased arrived in good time and as advertised.
I didn't have any direct interaction with the company but thought their service was excellent

31 de julho de 2025
Classificada 5 em 5 estrelas

Flamecraft

The website is easy to use, the price of the product and shipping were good and it was shipped very quickly

10 de novembro de 2025

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