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Informações sobre a empresa

  1. Loja de produtos para cabelo
  2. Loja de produtos para barbearia
  3. Fornecedor de produtos de beleza
  4. Loja de produtos de beleza
  5. Loja de cosméticos
  6. Tratamento para a queda de cabelo

Escrito pela empresa

Born in 2013, Dushi was founded with a clear vision and a burning passion for developing local, ethical, and high-performing hair care products. It's creator believed that everyone deserved that extra boost for their hair, allowing them to radiate confidence and embrace their natural beauty. Dushi embarked on a journey to create hair care solutions that harnessed the power of nature and science. They were committed to using only the finest ingredients sourced from sustainable and eco-friendly suppliers across the country. With a team of dedicated researchers and hair care enthusiasts, Dushi set out to craft innovative formulas that not only nourished and revitalized hair but also respected the environment and local communities. They aimed to create a brand that customers could trust, knowing that their products were not only effective but also ethically produced. As time went on, Dushi continued to innovate and expand its range of hair care products. They introduced customized solutions for every hair type, ensuring that everyone could find their perfect match. Last 12 months saw the range expand into the beauty market, men's grooming and a dedicated range for kids. Today, Dushi remains a beacon of excellence in the hair and beauty industry, standing tall as a brand synonymous with quality, ethics, and performance. With unwavering dedication to its founding principles, Dushi Australia continues to develop exceptional products and to inspire individuals worldwide, helping them achieve their #hairgoals, faster.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

9 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great products

Have been buying from Dushi for quite a while now and have to say that I love their products. Delivery times are always fast. A pleasure to deal with.

25 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Rapid growth

Great company to deal with. Easy to find products & very fast delivery. Happy, happy, happy.

1 de outubro de 2025
logótipo da Dushi

Resposta da Dushi

Thank you for your feedback

Classificada 4 em 5 estrelas

I have purchased the hair serum

I have purchased the hair serum as I have thinning hair... Trouble is , though it may seem to work.... there is no norm to compare it against.... I find that they are a little inflexible with the cost. I am a long standing customer but discounts are rare as hens teeth

30 de setembro de 2025
logótipo da Dushi

Resposta da Dushi

Hi Robert,

Thanks for sticking with us and for sharing such thoughtful feedback—we really appreciate it.

On discounts: we offer a welcome discount on first orders, we run ongoing promos and regular sales throughout the year, and our newsletter always gets early access (plus a sign-up discount). If you haven’t already, joining the newsletter is the best way to stay across every offer as soon as it drops.

We also took a look at your order history to make sure we weren’t missing anything. Over the last two years you’ve placed five orders, and a discount was applied to each one. So while it can sometimes feel like offers are rare, you have actually received a discount on every order to date. Thanks again for being a loyal customer, and please get in contact with us if there’s anything else we can do to help.

Classificada 5 em 5 estrelas

Hair mask 5/5!!!!

I've been using the Dushi Hair Mask for a few weeks now, and it's quickly become a staple in my hair care routine. The texture is rich and creamy, making it easy to apply, and it rinses out without leaving any residue. My hair feels noticeably softer, more hydrated, and easier to manage after each use. ☺️

3 de setembro de 2025
Opinião espontânea
logótipo da Dushi

Resposta da Dushi

Thank you for your feedback

Classificada 2 em 5 estrelas

Dushi rapid hair growth serum

Unfortunately the serum did not stop my hair from falling.

2 de julho de 2025
logótipo da Dushi

Resposta da Dushi

Thank you for your feedback. Our customers report seeing visible results within 4 to 12 weeks of consistent use. For the best results, we recommend following the recommended usage for each product in our range and being patient as your hair goes through its natural growth cycle. Everyone’s hair is different, but we’re confident you’ll love the results!

Classificada 3 em 5 estrelas

Dushi Anti-Grey Serum

The serum does seem to work, but for the price, the instructions could be much clearer.

The only guidance provided is “apply to scalp,” which leaves many questions for those of us with hair. Should it be rubbed in once, massaged for a few minutes, or left alone?

For a product marketed as “Australian Made,” it’s unrealistic to expect customers to figure out how to use it on their own.

There are no videos, no salon endorsements, and no practical demos available. If dental manufacturers can provide timers with toothbrushes, surely a hair product company can provide a proper usage guide. Genes may play a role in greying, but that should never be used as an excuse for unclear instructions.

At $65+ for just 50ml, is used in ~3 weeks, and used continuously for 6 months.

For that cost, the company should provide:
• Scientifically proven results on real people.
• Clear details on application, how much, though you cannot control the amount that comes out.
• Demonstrations or at least a video tutorial.
• Support from professionals (e.g., hairdressers).
Even TAFE hairdressers, this product isn’t mentioned. Why? If it’s effective, where is the professional endorsement?
In short: The serum may work, but the company is far too slack with instructions.
Response :
the explanation below is vague and doesn’t actually clarify how to use the product.

The one-line instruction provided seems more suited to someone with a bald head than those with a full head of hair. It’s patronizing to suggest customers simply “read the label” instead of being transparent about how the product is meant to perform.

Why aren’t your stockists or hairdressers interested in showing customers how to apply the product ?
Not everyone has a bald head — and most certainly, no one wants one.
For such an expensive product, the company should be more explicit and genuine in its instructions, rather than expecting customers to figure out how to use it themselves.

Update:
15 Nov 2025
actually I've purchased many times, and one container only lasts 2-3 weeks. Often is applied twice daily.

Your explanation is inadequate.
Be sensible, is not like we can pull our hair off, plaster on the serum, then replace hair. The hair seems to absorb it.

You are only reciting the same words, which shows you do not believe in your product, and you do not respect the customer.
Why are you not keen to show how it works instead you sit back wanting us to show you. Some say you are scamming (?)

For those with scant hair, 101, easy to apply.
Tell us; those with fine hair, some are growing full grey.
If you are so believing in your product, and tested it before going to market:
then what is the period of time for people where some strands are growing full grey to reverse to original colour?
Why is it some days it seems to work better, then another day; it seems to wash out?

Come on you should have scientific tests on the effect on hair strands, on living people?

29 de agosto de 2025
Opinião espontânea
logótipo da Dushi

Resposta da Dushi

2nd reply - The reviewer was unable to provide any order details with us. As a result, we’re concerned this review may not reflect a genuine purchase. We take feedback seriously and invite the reviewer—if this relates to a real order—to contact us directly with their order number so we can assist promptly relating to application instructions to the scalp.

----------------
Hi there — thanks for taking the time to share your thoughts.

First, we couldn’t verify this as a genuine Dushi purchase or service experience. The reviewer was unable to provide any order details with us.

That said, our reply is as follows:
The full instructions are on both the product packaging and the product page, and for easy reference here they are:

“Dushi Anti-Grey Serum should be applied directly to the scalp once per day, every day. It can be used on either dry or towel-dried hair after a shower. For best results, apply before bedtime and leave in overnight. Can also be used on male facial hair. CAUTION: If in eyes wash out immediately with water.”

A quick tip based on your questions:

Massage the serum into the scalp with your fingertips; it absorbs and evaporates shortly after, so there’s no need for complicated steps.

On evidence and support:

We have real customer reviews with photos on our site and the product page showing results for everyday users.

This product is currently sold only direct to customers and not salons and hairdressers. As our stockist list grows in the near future, you’ll see more professional support from hairdressers. At the moment we’re a direct-to-consumer brand and most buyers are repeat customers, which we’re grateful for.

We’re here to help: our team is available seven days a week via email, and by phone during business hours, to answer any questions. If you’d like, reach out and we can walk you through a routine that suits your hair.

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