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Dyno-Rod - East Scotland Opiniões 

791
•
TrustScore: 5 em 5

4,9

Mid Road Industrial Estate 6, EH32 9ER Prestonpans, Scotland, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Scott arrived and within minutes had our drains working again! He was professional, courteous and clearly knew exactly what he was doing. A real credit to your team, Scott! Thank you for such prompt,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Dyno-Rod made four visits until the problem was fully resolved. They were 100% supportive and communicative. The engineers were technically excellent and inventive where necessary. Special praise g... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had stubbornly non -draining kitchen sink which affected washing machine drainage, so couldn't use it, and my boiler function.Phoned Dyno-Rod (lovely, helpful lady 'Amanda' on 'phone) Dave came out an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very professional and competent engineer. Remembered previously being here last year and had retained knowledge of drainage issues (there are multiple drains). Very courteous, worked har... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Canalizador
  2. também em
  3. Serviço de drenagem

Escrito pela empresa

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Informações de contacto

  • Mid Road Industrial Estate 6, EH32 9ER, Prestonpans, Scotland, Reino Unido

  • 0187 580 8564

4,9

Excelente

TrustScore: 5 em 5

791 opiniões

5 estrelas
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1 estrela

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4,9

Todas as opiniões

(791)

8467 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Kevin was super friendly and super…

Kevin was super friendly and super efficient. Many thanks!

9 de dezembro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

Lisa,

We are so happy to hear that you found our service efficient and friendly. Thank you for your positive feedback; we appreciate it very much!

Best wishes
Emma
Dyno-Rod

Classificada 5 em 5 estrelas

Great job done

Great job done. Very pleased. Chap that came knew what he was doing and he was friendly and pleasant.

9 de dezembro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

Mrs S,

We're happy to hear that you were pleased with the work! It's great to know the technician was friendly and knowledgeable. Thank you for your positive feedback.

Best wishes
Emma
Dyno-Rod

Classificada 5 em 5 estrelas

Work carried out efficiently

Liam arrived when expected, he was very polite and respectful, he carried out the work efficiently.

6 de dezembro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

Wilma Dickson,

We're happy to hear that the work was completed efficiently and that the service provided was polite and respectful. Thank you for your positive feedback!

Best wishes
Emma
Dyno-Rod

Classificada 5 em 5 estrelas

First class experience - collapsed drain

First class experience - we had a collapsed waste drain impacting every water appliance in our house (with two children came with difficulties).

The two engineers Liam and Brian came out quickly identified where the collapse was / took time to explain what had happened and what was required in order to repair before organising for the repair to take place the next again working day.

Throughout the works both Liam and Bryan took time to explain what they were doing (the works included patio slabs to be removed and thereafter digging into the foundations to reach the leak). The works were completed neatly and took time to wash down the patio of any excess dirt.

A really impressive and first class service throughout by both Liam and Bryan (along with the Dynorod Edinburgh office team) would highly recommend.

8 de dezembro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

Chris,

We're happy to hear that you received a first-class experience! It's great to know our team quickly identified and explained the drain issue, especially with the challenges of having young children. We appreciate your recognition of their thorough work and the team's dedication to completing the repair neatly. Thank you for recommending our services!

Best wishes
Emma
Dyno-Rod

Classificada 5 em 5 estrelas

Knowledgeable and professional

We had dirty water coming up our drain at the rear of the house Scott the engineer phoned to say he would be 20 mins away arrived 15 mins later too the time to explain the issue how he would fix it and how to prevent it happening again. Cleaned up and left everything tidy

4 de dezembro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

C.P,

We're happy to hear that the engineer arrived promptly and clearly explained the issue and solution to prevent recurrence. We appreciate you taking the time to share your positive experience.

Best wishes
Andy
Dyno-Rod

Classificada 5 em 5 estrelas

The engineer was brilliant.

The engineer was brilliant.

4 de dezembro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

MR Scott Walker,

We're glad you were impressed with the engineer; thank you for your feedback.

Best wishes
Emma
Dyno-Rod

Classificada 5 em 5 estrelas

Great professional service with good staff

Great initial response and then followed up with further visits as required to fully resolve my drainage issue. Regular contact from the office and the workers Peter, Liam and Bryan provided excellent service and explained everything that was being done. Job completed and tidied up nicely. Would definitely recommend and will use again if the need arises.

4 de dezembro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

Ivan Cunningham,

We appreciate your positive feedback and are happy to hear that our team provided excellent service and resolved your drainage issue. We're glad you were pleased with the communication and the completed work.

Best wishes
Emma
Dyno-Rod

Classificada 1 em 5 estrelas

Kitchen sink was blocked and engineer…

Kitchen sink was blocked and engineer arrived then try to open the blocked pipe about an hour and spend extra hour to find the trap and did phone call to office but could not sort out the problem. Then give me 1.5 hours invoice which is £365 but still have the same blocked sink. I have try to phone them and asked for discount because nothing solved. They did not agree with me and I have stopped resisting for discount. Unfortunately nothing solved but going to pay £365 .😞😞

2 de dezembro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

Dersim Orgun,

We regret your sink remained blocked after the service, and you were charged despite the issue not being resolved. We appreciate you bringing this to our attention. We'll investigate to see how we can improve our service.

Best wishes
Claire
Dyno-Rod

Classificada 5 em 5 estrelas

Was very impressed with Liam and Bryan

Was very impressed with Liam and Bryan. Arrived promptly, took the time to explain everything they did. Tidied up afterwards. Excellent customer service skills. Made it a great experience all round.

24 de novembro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

Marion Fyvie,

We're happy to hear that you were impressed with the team's promptness, thorough explanations, and cleanup efforts. We appreciate your kind words regarding the great experience and excellent customer service.

Best wishes
Andy
Dyno-Rod

Classificada 1 em 5 estrelas

Misleading web site

Misleading web site.
The website says no call out fee. Guy came out to look at the drains. Literally lifted a manhole cover and ran some taps then put the manhole cover back. Charged £190!
Phoned to discuss the charge and the person on the phone was very rude. While trying explain the situation she simply talked over me and asked if I would like to pay over the phone.
Absolute ripoff!
Will not be using Dynorod again.

25 de novembro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

Mr Roche
Sorry that you feel that we are a rip off.
I have listened to the call from our dispatcher and she has clearly stated that if the engineer starts work on your drains it is a chargeable visit. The engineer was on site carrying out investigations for a suspected blockage, no blockage found but 1/2hr investigation took place. As per the original phone call this would be chargeable.
Again I'm sorry you feel this is a rip off but we are a business.
Regards Andy

Classificada 5 em 5 estrelas

Kevin can today to deal with a block bath…

Kevin today to deal with a block bath and bathroom sink. He was really good at keeping in touch to let us know he was on his way. Turned up on time and resolved the issue completely with no fuss at all. Was very polite and personable and cleaned up after himself. Couldn’t ask for more.

24 de novembro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

AJ,

We're happy to hear that the service was efficient and effective. It's great to know the issue was resolved completely and that our team member was polite and tidy. Thank you for your positive feedback!

Best wishes
Andy
Dyno-Rod

Classificada 5 em 5 estrelas

Dyno-Rod visit

Dyno-Rod engineer arrived when he said he would and clears the issue.

22 de novembro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

Consumer,

We're happy to hear that our engineer arrived promptly and resolved the issue effectively. Thank you for your positive feedback!

Best wishes
Emma
Dyno-Rod

Classificada 5 em 5 estrelas

Very happy

We had a guy from Dyno rod come to fix our radiator today. Unfortunately I didn’t get his name. But he was very friendly, helpful and professional. We are very happy with the work he did. Location - kinghorn, fife. Thank you

20 de novembro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

Georgina Nagy,

We're happy to hear that you had a positive experience with our technician in Kinghorn, Fife! We appreciate your kind words regarding their friendly, helpful, and professional service, and we thank you for your feedback.

Best wishes
Emma
Dyno-Rod

Classificada 5 em 5 estrelas

Absolutely fantastic service

Absolutely fantastic service, excellent staff who were so helpful and efficient - cannot praise them enough, thank you!!

18 de novembro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

Fiona,

We appreciate you sharing your feedback! We're so glad to hear that you received fantastic, efficient service from our helpful staff. Thank you!

Best wishes
Claire
Dyno-Rod

Classificada 5 em 5 estrelas

First class work from dedicated engineers

I've had two visits recently - firstly from Eck and then, today, from Liam. The service I received from both of them has been first class. Eck identified the root of the problem (excuse the pun) and Liam did a fantastic job in difficult circumstances in removing the pesky roots. If it hadn't been for Liam's perseverance we would have ended up with a much bigger job needing done. So well done both Eck and Liam - highly recommended!

18 de novembro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

Kevin Laahs,

We appreciate you sharing your experience! We're happy to hear that the service you received was first class and that the root removal was successful, even under difficult circumstances. Thank you for highly recommending our services!

Best wishes
Claire
Dyno-Rod

Classificada 5 em 5 estrelas

Kevin went above and beyond to unblock…

Kevin went above and beyond to unblock our outside waste pipe highly recommended

18 de novembro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

Katherine ,

We're happy to hear that the service exceeded your expectations and resolved the issue with your outside waste pipe. Thank you for your recommendation!

Best wishes
Claire
Dyno-Rod

Classificada 5 em 5 estrelas

Blocked Sink

They came out the next day and fixed the problem in no time. Very happy.

17 de novembro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

ElaineBell,

We appreciate you taking the time to leave us a review. We are happy to hear that our service resolved your problem quickly for you.

Best wishes
Andy
Dyno-Rod

Classificada 5 em 5 estrelas

The engineers Liam & Bryan were very professional.

The engineers Liam & Bryan were very professional. They phoned ahead to let me know when they would arrive. Polite and courteous and carried out the work scope explaining as they went along and also gave some very useful advice.

10 de novembro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

William ,

We appreciate you sharing your experience! We're so glad to hear that the engineers were professional, polite, and courteous and that they provided useful advice while carrying out the work.

Best wishes
Andy
Dyno-Rod

Classificada 5 em 5 estrelas

Brilliant job

Brilliant job, came within couple hours of calling as blocked drain leaking to flat below. Worked out likely source of issue, resolved immediate blockage & discussed options to fix permanently.

8 de novembro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

Michael Grebenc,

We appreciate you taking the time to share your experience. We're glad the engineer arrived quickly and resolved the blockage. We are also happy they discussed options for a permanent fix.

Best wishes
Andy
Dyno-Rod

Classificada 5 em 5 estrelas

Straight forward.

No problem.

30 de outubro de 2025
Opinião espontânea
logótipo da Dyno-Rod - East Scotland

Resposta da Dyno-Rod - East Scotland

Thanks for your feedback.

REgards Andy

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