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Dyno-Rod - Plumbing Beds & Herts Opiniões 

181
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TrustScore: 4.5 em 5

4,6

unit 6, Printers Way, CM20 2SD Harlow, England, GB

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great service today, chatted through what the issues were, what work was required and how the issue could be rectified - very much appreciated

Classificada 5 em 5 estrelas

Had a water leak from the kitchen ceiling for about 3-4weeks numerous plumbers arrived without any success. Eventually spoke to Kevin, (manager) who organised Marco to visit next day and succes... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Todays visit, both plumber and work carried out weretop draw, many thanks. The only down side is the compression joint that was fitted to the repair onmay 12th s visit is where the leak was found. W... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have a Policy with British Gas covering our Plumbing and Heating. Our Water Softner sprung a leak and needed isolating. British Gas said this wasn’t covered and we would have to pay Dyno. The... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Canalizador
  2. também em
  3. Serviço de drenagem

Escrito pela empresa

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Informações de contacto

  • unit 6, Printers Way, CM20 2SD, Harlow, England, Reino Unido

  • 01462 483007

4,6

Excelente

TrustScore: 4.5 em 5

181 opiniões

5 estrelas
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2 estrelas
1 estrela

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4,6

Todas as opiniões

(181)

8367 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Poor service

Poor service. Took ages to arrive, kept getting the ‘he’s just finishing his current job and you’re next on the list’. Chap who turned up clearly didn’t really know what he was doing. Wouldn’t use again for any plumbing needs.

4 de setembro de 2022
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Resposta da Dyno-Rod - Plumbing Beds & Herts

Hi Mr Pollard, sorry to hear you have had a bad experience. I have had a look on the system and can see an appointment made for Saturday, the engineer attended on the Saturday and has provided a quote for the works. Is there anything I can help with?.
Thanks
Kevin (Dyno Plumbing)

Classificada 5 em 5 estrelas

Burst pipe under our property, Dyno Harlow.

We had a burst pipe under our property which you can imagine wasn't an easy fix.
Paddy and G from the Harlow branch were sent to fix the issue.
All the way through the process I was kept informed by Dyno and onsite Paddy went through the issue and how it was going to be fixed.
On the day of the fix both Paddy and G worked constantly through out the day. It involved digging up gardens, removing patio slabs, driveway blocks and a number of holes to mole from and to.
They replaced the burst pipe and returned the gardens, driveway and patio back to there original states.
You honestly would not know they had been here.

We would like to thank Dyno, Paddy and G for the top job they did on our issue, both are a credit to their company.

Thanks again Neil

26 de março de 2022
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Resposta da Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the team provided such excellent service during a difficult situation. It's great to know that you were well-informed throughout the repair process and that the property was returned to its original condition. We appreciate your kind words and thank you for acknowledging their hard work.

Dyno-Rod

Classificada 5 em 5 estrelas

Jimmy was really great all round…

Jimmy was really great all round helpful, friendly and efficient worth every penny a consummate professional!!

30 de janeiro de 2022
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Resposta da Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback; it means a lot to us.

Dyno-Rod

Classificada 5 em 5 estrelas

Excellent job

Hi
I hired dyno rod to check noise in kitchen pipes and got excellent service. The reason was found out and well remedied. Got excellent service.

Furqan

7 de dezembro de 2021
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Resposta da Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that we provided excellent service and resolved the noise issue in your kitchen pipes. Thank you for sharing your positive experience!

Dyno-Rod

Classificada 5 em 5 estrelas

The hot water flow from a new tap…

The hot water flow from a new tap fitted in August decreased a lot.

Plumber came today and removed an air bubble to get the flow back to full again.

It was a quick and easy fix by a plumber who was engaging.

Thank you Dyno!

2 de dezembro de 2021
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Resposta da Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the plumber resolved the issue with the new tap's water flow quickly and efficiently! We appreciate your positive feedback and thank you for choosing us.

Dyno-Rod

Classificada 5 em 5 estrelas

Had a leaking radiator pipe in the wall…

Had a leaking radiator pipe in the wall , they came out and repaired the leak and made good the damaged plaster around the pipe. Good communication and quickly sorted.

1 de dezembro de 2021
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Resposta da Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that we could quickly resolve the leaking radiator pipe and repair the damaged plaster. We appreciate your positive feedback and are glad you were satisfied with our communication.

Dyno-Rod

Classificada 5 em 5 estrelas

Ryan is a credit to dyno rod after 7…

Ryan is a credit to dyno rod after 7 other people visited and did not fix problem Ryan came completed the job correctly and he was very professional thank you Ryan

27 de novembro de 2021
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Resposta da Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the job was completed correctly and you were pleased with the professional service. Thank you for sharing your positive experience!

Dyno-Rod

Classificada 1 em 5 estrelas

Waste of time

1. The appointment was after quite a few days and was also cancelled once!
2. Two people turned up to give a quote and they were rushing to get out.
3. Even for a dripping thermostatic shower that was just 5 yr old, they said (in 5 seconds) that it will need to be replaced - when such drips are generally fixed by a cartridge change.
4. Re aqualisa electric shower - the quote that I got directly from aqualisa to supply & install a brand new shower was £150 cheaper than Dyno’s. Plus, aqualisa also gave the option to supply or install the part that was required to repair it!

The wait time for the appointment was surely a waste just because of the attitude of the plumbers who turned up - or it may be their company policy to just replace everything and not repair!

25 de novembro de 2021
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Resposta da Dyno-Rod - Plumbing Beds & Herts

We appreciate your feedback and regret that the appointment was delayed and then cancelled. We're sorry the quote process felt rushed and that our assessment of the shower issue and quote for the electric shower replacement did not meet your expectations. We'll review this to improve our service.

Dyno-Rod

Classificada 5 em 5 estrelas

The replacement shower was installed…

The replacement shower was installed efficiently and my bathroom left clean and tidy!

22 de novembro de 2021
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Resposta da Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the shower replacement was efficient, and our team left your bathroom clean. Thank you for your positive feedback!

Dyno-Rod

Classificada 4 em 5 estrelas

First class plumberzl

The booking system and punctuality are awful, hence the 4 stars. The plumbers are great people!

16 de novembro de 2021
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Resposta da Dyno-Rod - Plumbing Beds & Herts

We appreciate your feedback! We're happy you found our plumbers to be great. We'll address the booking system and punctuality issues.

Dyno-Rod

Classificada 5 em 5 estrelas

Very helpful

Quite easy to contact: very efficient and helpful.
I had an emergency water problem: they come quite straight.

11 de novembro de 2021
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Resposta da Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that we were efficient and helpful during your emergency water problem. Thank you for your positive feedback and for taking the time to share.

Dyno-Rod

Classificada 5 em 5 estrelas

Easy to arrange and very efficient

26 de outubro de 2021
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Resposta da Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that arranging our services was easy and efficient for you. Thank you for your positive feedback; it means a lot to us.

Dyno-Rod

Classificada 5 em 5 estrelas

Brilliant service and really helpful…

Brilliant service and really helpful from start to finish

14 de outubro de 2021
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Resposta da Dyno-Rod - Plumbing Beds & Herts

We're glad you found our service brilliant and helpful. Thank you for sharing your positive experience with us; we appreciate it.

Dyno-Rod

Classificada 2 em 5 estrelas

Promised Quote never appeared

Dyno came round to assess my issues, and promised a quote. Very impressed with their plumber, but still waiting for a quote 2 weeks later. Have tried to phone and chase, but have had no response.

Apart from the initial visit, it is difficult to envisage worse customer service.

Thanks for the response from Dyno requesting my e-mail address (Just seen). Happy to provide my e-mail address - but not through a public forum like this.

Update. Dyno did recover this situation, and get a quote to me. Seems a genuine glitch on their part, albeit they only responded to this review - not the (many) messages I left. Given their (eventual) recovery effort - I will lift this review to two stars,

7 de outubro de 2021
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Resposta da Dyno-Rod - Plumbing Beds & Herts

Hi Alistair,
Not sure why this wasn't sent over, the engineer has completed a quote. I'm sorry this never got sent over to you. I can send this over to you now, I will need your email address.
Thanks
Kevin

Classificada 5 em 5 estrelas

Happy lady

Found the chap very nice & helpful. Yes I wud recommend using Dyno

4 de outubro de 2021
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Resposta da Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the chap was very nice and helpful! We appreciate your recommendation and positive feedback.

Dyno-Rod

Classificada 1 em 5 estrelas

Toilet still blocked

Toilet still blocked. The guy did not open the drain. He said he couldn’t do it that I should do it myself, and I can’t do it. I will have to book a call out again once I can get someone to unscrew the drain.
He was also abrupt when speaking to me. Didn’t feel comfortable. I hope they send someone else and not him.

30 de setembro de 2021
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Resposta da Dyno-Rod - Plumbing Beds & Herts

We appreciate your feedback and apologize that the toilet remains blocked and for the uncomfortable interaction. We'll address this with the team and ensure a more suitable technician is scheduled for your next call.

Dyno-Rod

Classificada 5 em 5 estrelas

Excellent service

Excellent service - Paddy & co Harlow Water Supply Team. Pre arrival call 👍🏻, friendly, helpful guys who did a great job, kept me informed throughout the day of their progress. They were very respectful of my property and left everything as they had found it. Very clean and tidy, I’d have no hesitation in recommending them. Both a credit to Dyno.

22 de setembro de 2021
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logótipo da Dyno-Rod - Plumbing Beds & Herts

Resposta da Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that you had such a positive experience with our team! We appreciate your kind words regarding their professionalism, helpfulness, and respect for your property. It's great to know they kept you informed and left everything tidy. Thank you for recommending us!

Dyno-Rod

Classificada 5 em 5 estrelas

Thanks to Ketan Tailor’s efforts

Thanks to Ketan Tailor’s efforts, the shower is now watertight and the carpet is drying out. Would definitely use again.

14 de setembro de 2021
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logótipo da Dyno-Rod - Plumbing Beds & Herts

Resposta da Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the shower is now watertight and the carpet is drying! Thank you for your positive feedback; we appreciate that you would use our services again.

Dyno-Rod

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