Early Years Resources Opiniões 

308
TrustScore: 3.5 em 5

3,7

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Classificada 3 em 5 estrelas

The delivery driver was great and very accommodating. However, we ordered an Early Years drawer unit. One of the drawers broke within 10 minutes of it being in the room. The children were not rough... Ver mais

Classificada 2 em 5 estrelas

Made a big order some things came quickly others took over a week , disappointed with a few items one being very small for early years children message to send back and was told I had to pay for retu... Ver mais

Classificada 5 em 5 estrelas

Brilliant addition to my resources, 3 children accessed creative mark making today, good quality paper stood up to their handiwork. Well worth the money. The childten drew large circles scribbles, wa... Ver mais

Classificada 5 em 5 estrelas

Ordered a classroom rug after scouring the websites and trust pilot! Decided to go with eye as the price was cheaper than others - was sceptical as the price was £100 cheaper than a tried and tested s... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de materiais educacionais
  2. Loja de materiais artísticos
  3. Loja de materiais escolares
  4. Papelaria

Sobre Early Years Resources

Escrito pela empresa


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About EYR

Early Years Resources (EYR) is a UK based supplier of essential and innovative educational resources for primary schools, nurseries, childminders, parents and all other childcare providers in the UK and worldwide.

Starting back in 1992 with a single man and their vision to source products that were once so hard to find, EYR’s founder Payman would go door to door asking educators what their daily struggles were, and coming up with solutions. Fast forward to the present day and that one-man-band has modernized into multiple departments all working to preserve that original vision.

This has resulted in an company that puts its customers at the heart of everything they do, providing quality and award winning resources, industry insights and activity ideas to all practitioners and carers regardless of role, setting, size, funding or any other factors for over 30 years.

Our mission

Our mission remains the same as it did 32 years ago; to be inclusive and meet the educational needs of all children.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

308 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,7

Todas as opiniões

(308)

16 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Delivery dilemma

The delivery driver was great and very accommodating. However, we ordered an Early Years drawer unit. One of the drawers broke within 10 minutes of it being in the room. The children were not rough in their handling of it.
In addition when we ordered, we emailed customer care department advising them of our opening times and when someone would be at our setting. I then followed this up with a phonecall to ensure the notes had been added to our order.
2 weeks later I get a call on a day when our setting is closed, from the delivery driver outside. One of my colleagues had to rush to setting, on her day off to collect the item.
Not the delivery drivers fault, the order form had no information about our opening times on it and actually specified a date when I informed them we were closed.

2 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

As good as always

Just completed my third order of cleaning supplies from EYR over the past 12 months and as usual found the experience and price to be very good very. Will definitely use again.

31 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to order

Easy to order. A great amount of resources available online. Delivery was quick, quicker than I antipated.

2 de março de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Disappointed

Made a big order some things came quickly others took over a week , disappointed with a few items one being very small for early years children message to send back and was told I had to pay for return! Some items seem very expensive for what they are and quite disappointed

20 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Extremely disappointing!

I am extremely disappointed with the service I have received.

We placed an order which unfortunately did not meet our requirements. As a result, we requested a return at the beginning of February. Since then, we have had to repeatedly chase the company for updates, as there has been a lack of proactive communication regarding the return process.

I also spoke with Leanne, the Sales Manager, and was very surprised by the tone of the conversation. I found her approach to be rude and confrontational, which is not the level of professionalism I would expect from someone in a managerial sales position.

Overall, the experience has been frustrating and time-consuming. I hope the company takes this feedback seriously and improves both its customer service standards and its returns process going forward.

4 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Order still not received – very poor customer service

I made a purchase in November 2025 and still have not received my order. I spoke to Leanne Hunter multiple times and sent several emails, yet nothing was properly followed up. Her communication was poor, unhelpful, and dismissive, and I was repeatedly left chasing for updates with no resolution. Months later, I am still without my order or a refund. This level of customer service is completely unacceptable, and the whole experience has been extremely frustrating and disappointing.

3 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely shocking customer from…

Absolutely shocking customer from Leanne who is supposed to be a customer service manager?! Order the product 2 weeks ago and never recieved.i don’t believe the company has been going 20 minutes, never mind 20 years!

My advice would be avoid avoid avoid!!!

20 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Never received & struggled to get refund

No delivery, no tracking received, when I asked for an updated the item was supposedly on its way back to them as I didnt accept delivery!! Except the day they supposedly tried to deliver i was home all day. When I asked for a refund was told id have to wait for it to be received back to them. Chased for refund to be told they still hadnt had it back. Ended up raising a dispute case with PayPal who closed the case in my favour & refunded me.
Terrible service & I wont order from them again.

17 de outubro de 2025
Opinião espontânea

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