EarthportFX Opiniões 

176
TrustScore: 1 em 5

1,1

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Classificada 1 em 5 estrelas

Dealt with them indirectly as one of our financial service provider uses them. EXTREMELY slow processing time that cause payment delay and occurred unnecessary interest costs to us. IMPOSSIBLE to get... Ver mais

Classificada 1 em 5 estrelas

Closed our accounts without warning because we were sending some money to Ukraine. Totally unacceptable. Will take a lawyer to get my money back now. Customer service is just a nightmare. Easpeciall... Ver mais

Classificada 1 em 5 estrelas

Received an email from them today threatening action over an "overdue settlement" and demanding payment by 31/5/19. I have had no foreign currency business with them for years. BEWARE!!!

A empresa respondeu

Classificada 1 em 5 estrelas

Closed our accounts without warning or discussion because we were trying to receive payments from humanitarian aid organisations in some difficult places were humanitarian aid organisations operate gi... Ver mais

Informações sobre a empresa

  1. Agência de câmbio
  2. Serviço de transferência de dinheiro

Informação fornecida por diversas fontes externas

A payments solution used by leading banks & ecommerce businesses across the world. We let businesses manage their international payments more efficiently.


Informações de contacto

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Muito mau

TrustScore: 1 em 5

176 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Todas as opiniões

(176)

1 opinião nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Dealt with them indirectly as one of…

Dealt with them indirectly as one of our financial service provider uses them. EXTREMELY slow processing time that cause payment delay and occurred unnecessary interest costs to us. IMPOSSIBLE to get hold of anyone. Avoid using them, and check carefully your service provide DO NOT use them either!

7 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Received an email from them today…

Received an email from them today threatening action over an "overdue settlement" and demanding payment by 31/5/19.
I have had no foreign currency business with them for years.
BEWARE!!!

23 de maio de 2019
Opinião espontânea
logótipo da EarthportFX

Resposta da EarthportFX

Dear Dave,

I sincerely apologise for this error in communication and any confusion or concern this may have caused yourself. I have emailed you directly with a detailed explanation.

Regards
David Joel

Classificada 5 em 5 estrelas

Really helpful work from Ramona and…

Really helpful work from Ramona and Will on a recent request for historical information. They both went out of their way to find it.
Over many years Earthport and previously Baydonhill have done a great job and I would include the work of Rebecca BH in that excellent service
Benedict Kelly

14 de fevereiro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Closed our accounts without warning

Closed our accounts without warning or discussion because we were trying to receive payments from humanitarian aid organisations in some difficult places were humanitarian aid organisations operate giving lifesaving support to local populations. Totally unimpressed.

22 de março de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Totally supported

I needed my account reinstated and Tom and the compliance team went out of their way to help me. It was all done and the Euros in my French bank within 24 hours.

8 de julho de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

I've very much appreciated the advice …

I've very much appreciated the advice given to me by Will Collins at Earthport FX.

He was very helpful at every point during my transactions and the communication was excellent.

I would highly recommend Earthport FX

26 de abril de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Earthport FX

Being new to the corporate world of foreign exchange when taking over from a departing colleague a year ago, Andrew and Shaun have been great guiding me through the purchase of currency and making payments to my suppliers. They are always on the end of the phone if needed and have helped me secure numerous currency deals in the last year.

12 de abril de 2017
Opinião espontânea
Classificada 4 em 5 estrelas

We are on of satisfied customer …

We are really satisfied with their service and also very good respond to our inquiries when ever we need to know the exchange rate.

We thank all the staff for their services.

Kind regards,
Surya Import & Export Co. Ltd.
London, UK

12 de abril de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

How often do you get pleasant and …

How often do you get pleasant and helpful people today?
Well here's a company which still treats its customers as people. There isn't really much more to say . . . Except, a big Thankyou to Will and the people at Earthport for sticking with us on these currency exchanges.

Your rates were as good as any we could find and there are no hidden fees.

11 de abril de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Nick and Tony have been very helpful

Nick and Tony have been very helpful. Have always offered to assist and offer advice. Easy to use and great customer service. Fees and costs and rates are all reasonable and competitive.

5 de abril de 2017
Opinião espontânea
Classificada 2 em 5 estrelas

Poor Exchange Rate

First time we have used Earthport and probably the last. After I had made the transfer I discovered within minutes that the High Street holiday exchanges were offering a better rate. If I gone in to their shop with nearly 15k to exchange they would have offered an enhanced rate other than there holiday rate.

4 de abril de 2017
Opinião espontânea

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