I visited the O Connell street branch last Friday.It was the tills beside the art supply i went to.I needed assistance choosing a paintbrush & a very nice dark haired girl showed me to where what I wa... Ver mais
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Leia as opiniões dos outros
Ordering of item easy and very quick delivery of 2 working days. Very happy with service,
My orders arrive in perfect condition. Price is a little high for some things, and the fact that stores have different prices from the website is less than ideal. Generally though, haven't had an over... Ver mais
The website is very efficient and there are very interesting books available. The choice of books could be more comprehensive and there needs to be more clarity in verifying that points have been adde... Ver mais
Informações sobre a empresa
Escrito pela empresa
Eason is one of Ireland’s most established and recognised retail brands, with a history stretching back to 1819. For generations, we have helped readers discover new stories, supported families through the school year and provided customers with books, stationery and gifts for every stage of life. Today, Eason continues to play a central role in Irish reading and retail culture, combining the knowledge and heritage of a trusted Irish bookseller with the convenience of a modern online shopping experience. At Easons.com, customers can explore an extensive range of bestselling books, new releases, Irish-interest titles, children’s books, fiction and non-fiction. Our online selection also includes school and office stationery, art supplies, games, toys, cards and gifts from popular brands. Whether you are searching for the latest novel, a thoughtful present, classroom essentials or everyday stationery, our broad product range makes it easier to find everything in one place. Our aim is to provide a straightforward, dependable shopping experience backed by a name Irish customers have known for more than two centuries. From discovering your next great read to preparing for the school year or finding the right gift, Eason brings trusted expertise, extensive choice and nationwide convenience together online.
Informações de contacto
Dublin, Irlanda
- www.easons.com
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Top class service
Fast delivery.
the speed of delivery was next level
the speed of delivery was next level - ordered around 5pm and delivered by 8am next morning!
Very fast delivery always came within a…
Very fast delivery always came within a day or two.
Went into Easons at Heston station…
Went into Easons at Heston station Dublin. Bought a few items and the horrible rude foreign man practically threw the change on the counter. No hello goodbye or eve a smile. Get friendly staff at your stores!!
Not impressed at all
Not impressed at all! Walked a good dustance to get a book from Easons which was 20 euro online , a fiver dearer than the works but more convenient for me to find the book in store was 29 euro!!!!! Absolutely disgraceful. 9 euro dearer than their own online shop and a whopping 14 compared to the works!!
Popped in to buy a book in Easons in…
Popped in to buy a book in Easons in Nenagh, and needed assistance, but thankfully, a girl called Caitlin was around to help. She was so happy to help and so cheerful, one of the nicest staff members you could ever meet. Would highly recommend paying a visit and to talk to Caitlin. She had great experience with the book I was looking at and made me leave smiling.
Books arrived on time but one of them…
Books arrived on time but one of them had been smeared with some sort of dirt on the inside covers. Another book arrived with the corner of the front cover slightly bent
Nassau St great staff
I was recently in Easons on Nassau St, had a great experience with a very lovely staff member Nina (downstairs) She really went out of her way to help me with what I was looking for. She was very helpful, kind & lovely to deal with. A great experience - thank you.
The rebel alliance will be proud of you
I ordered a Star Wars calendar from Easons on Friday and after a mere two days it arrived in the post today. Its a great multicoloured extravaganza for an ageing nerd like me and the quality of the product is top notch. May the force be with Easons.
Ah congratulations Easons…
Ah congratulations Easons on-line....super,super service, even over the holiday period, always happy to shop with you
Very helpful young staff member
I visited yesterday and couldn't find what I was looking for, no floor staff, so I went to customer service, 2 guys under a lot of pressure, but very helpful. I had to go downstairs for what I was looking for.
Downstairs was a different experience. I wondered around looking for a book, again devoid of staff to ask for help. Found a young guy, who sounded foreign, who went out of his way to help. He brought me back to the checkout to look up the books. There was quite a queue and a woman went to an older man behind the counter who was gruff with her and didn't help. The young man helping me went to him for advice. The books I wanted were in stock but not on the shelf, the older man's response to him was, we are busy, just tell her we don't have it. But the young man ignored him and tried once more to find it. I told him to leave it, as there were a number of customers waiting. All the while the older man didn't help anyone. This was around 12 yesterday. Easons needs more staff, like this young man and well done to him for doing his job, but not grumpy ones. I'm going to Chapters from now on.
Book arrived on time and in perfect…
Book arrived on time and in perfect condition great value 13 euro free delivery great communication from website would highly recommend this company
Greed
Greed. Easons O'Connell Street, Dublin. I picked up two books on the ground floor and went to pay before the main purpose of my visit Tower Records on 3rd floor and the Cafe. Over €30 for the books and they wanted 10c for a paper bag. No thanks, I left the books and didn't bother with Tower or Cafe. Went to Chapters, no charge there for a bag. Also one of the books I was about to pay for was OoS at Chapters so I ordered it online from Easons, with free postage, so they have to pay the postage now too, all for the want of 10c for a paper bag. Greed.
Counterfeit Products Sold
My daughter bought a toy from their wexford store and it turned out to be counterfeit product. It was half the price of official product. Yes, she should of known but she is only 10. The branding on box looked legit but when opened the branding was wrong. You'd expect buying from a household name they'd stock known brands. Not cheap knockoffs. Also there were 2 different ages specified for the product. Not suitable for 0-3 and also not suitable for under 14s. Shes 10 so if not for sale to under 14s there are serious issues. Disgusted to get such poor quality from Easons wexford. You would expect more from a national brand and kids toys safety. I also believe the CE certification on this toy was fake it misses the mark on many levels. No details on official importer, different age ratings.
Please if visiting this Easons, check products for authenticity before purchase.
I got a book for my grandchildabout…
I got a book for my grandchild about Rugby, as he plays it, however when the book came it wasn’t suitable as it was for some one much younger, I was told to go into the nearest Easons with details etc and they will change it for you. I live in the Portlaoise area. No Easons here. Months later I was in cork visiting, I took the book with and it was no problem changing it 😊, I was a bit surprised they did. The staff were excellent and couldn’t be more helpful. The shop is Easons in Mahon’s Cork .
Beware of fake discounts!
Beware of fake discounts!! Recently, I bought a pack of Faber-Castell (50 felt tip pens) with 25% discount (there was the sticker on it), but they didn't apply it. I didn't notice that immediately. I went back the day after, but the lady at the Information desk was very aggressive when I told her about the discount. Also, she told me that somebody else already used the pens. So, not only they do not apply discounts, but they sell stuff already used by others. I will never buy from them again.
A good service
I found Eason's on line book ordering to be a very good service. I received emails throughout the time I was waiting for my book to arrive letting me know where it was etc. However I have deducted a star because the amount of packing that came on a simple book was a disgrace. The box contained the book and a very large amount of packing which meant that the book would not fit into my mailbox. As a result I had to walk 2 miles to the nearest post office sorting office to collect it and two miles back. Otherwise it would have cost me 20 Euros for taxies which was more than the cost of the book. All this extra packing was completely unnecessary and very much in line with the additional packing that Amazon regularly sends. I contacted Eason's head office and complained but so far nothing has been done to reduce the size of packing. As a result I buy all my books in Kennys of Galway as they are always very tightly and securely packed with less than half of the cardboard that Easons use. I am trying to save the planet for the children but all this wasted packing is destroying the environment.
Since posting this review Easons have taken on what I said and sent my last order with very little cardboard wrapping so it was able to go into my mail box. I have therefore restored my 5 star review.
I would NOT recommend ordering online…
I would NOT recommend ordering online from Eason .com . No orders again , no correspondence . No tracking . A JOKESHOP rather than a bookshop . I had forgotten how bad they are , as I had the same experience 2 years ago when I last place an order with Eason . Such a shame
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