Eason Opiniões 

174
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I visited the O Connell street branch last Friday.It was the tills beside the art supply i went to.I needed assistance choosing a paintbrush & a very nice dark haired girl showed me to where what I wa... Ver mais

Classificada 5 em 5 estrelas

Ordering of item easy and very quick delivery of 2 working days. Very happy with service,

Classificada 4 em 5 estrelas

My orders arrive in perfect condition. Price is a little high for some things, and the fact that stores have different prices from the website is less than ideal. Generally though, haven't had an over... Ver mais

Classificada 4 em 5 estrelas

The website is very efficient and there are very interesting books available. The choice of books could be more comprehensive and there needs to be more clarity in verifying that points have been adde... Ver mais

Informações sobre a empresa

  1. Livraria
  2. também em
  3. Livraria infantil
  4. Loja de brinquedos para crianças
  5. Loja de lembranças
  6. Papelaria

Escrito pela empresa

Eason is one of Ireland’s most established and recognised retail brands, with a history stretching back to 1819. For generations, we have helped readers discover new stories, supported families through the school year and provided customers with books, stationery and gifts for every stage of life. Today, Eason continues to play a central role in Irish reading and retail culture, combining the knowledge and heritage of a trusted Irish bookseller with the convenience of a modern online shopping experience. At Easons.com, customers can explore an extensive range of bestselling books, new releases, Irish-interest titles, children’s books, fiction and non-fiction. Our online selection also includes school and office stationery, art supplies, games, toys, cards and gifts from popular brands. Whether you are searching for the latest novel, a thoughtful present, classroom essentials or everyday stationery, our broad product range makes it easier to find everything in one place. Our aim is to provide a straightforward, dependable shopping experience backed by a name Irish customers have known for more than two centuries. From discovering your next great read to preparing for the school year or finding the right gift, Eason brings trusted expertise, extensive choice and nationwide convenience together online.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

174 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as opiniões

(174)

54 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Satisfied customer

I was very pleased with the service of my car very thorough with their skills, very professional and polite was lent a car for the time mycar was being serviced
Most helpful in every aspect

18 de junho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Magazines published with purchased…

Magazines published with purchased offers in sterling. Those offers are not fulfilled by easons. The exchange rate is not respected with items being 25% or more expensive when translated to euro. Staff don't care and try to convince you that you are wrong. Customer service line closed and won't take messages. Stationary and magazine pirates.

13 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Very good service

I’ve been going to Easons for longer than I can remember, mostly online these days. They’ve always fulfilled my orders quickly and efficiently and I’m very happy with them.

23 de dezembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Poor website, orders not fulfilled

Despite the fact that Easons is often much more expensive than Amazon and has a very poor website,
(currently, the order history is broken!
"Unfortunately, the order history functionality is not currently available.") I like to avoid Amazon and support an Irish company if I can, but the service is so poor that I'm giving up ordering online from Easons.
I recently ordered a book that was in stock, and with the black Friday discount and a 5 euro voucher from VHI/Parkrun the price was OK. A few days later I get an email
"I regret to inform you that we are sold out of ...
As we are unable to supply this item a refund ...".
It's not acceptable to cancel orders like this, this never happens with Amazon, when this happens Amazon give the option of canceling the order or waiting while they try to source the item at the promised price.

6 de dezembro de 2021
Opinião espontânea
Classificada 2 em 5 estrelas

I have been ordering online from UK for…

I have been ordering online from UK for several years and there seems to be a problem with delivery and tracking. Now only the items that seem to come from a UK address arrive quickly but the ones that are coming from Ireland just seem to disappear! The last two orders I have had to notify them of items not delivered, so new ones are sent out, they do not seem to be able/willing to discover what the issue is ,but often the items have the wrong tracking on and get lost in the Irish postal system. It is fine for delivery to my relatives in Ireland though using a currency card.

27 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Customer service representative Aaron…

Customer service representative Aaron Mc Gloughlin in swords industrial park was extremely helpful and very efficient in helping me get my card sorted out . Thank you Aaron your a very nice person I hope you get recognised by the management in Easons

11 de novembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Pre ordered a book in June that came…

Pre ordered a book in June that came out the end of September. Received an email on the 1st of October to say it had been dispatched. An post still hasn’t received it. It’s now the 12 of October still nothing. Very disappointed

12 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Always great service when I order from…

Always great service when I order from easons! Most recently I ordered two books (which were both cheaper than other stores) Monday evening and they arrived the following day I couldn't believe it, delivery was so fast! And of course, both books were in perfect condition! I would highly recommend ordering from this company!

14 de setembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Covid Cert

Will never shop in Easons again for imposing the medical apartheid that is the covid cert. Appalling treatment of Irish citizens.

28 de julho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Received my easons order with school…

Received my easons order with school books today. 99 c per book cover. All they did was stick a plastic cover on that is way too big and will be cracked in a short space of time. I will be returning the books and covers and will be purchasing them in my usual book store which 1. Doesn’t charge for delivery and 2. Covers the books properly. I only ordered from Easons as some of the books were out of stock at my usual store. Never again will I be ordering from Easons.

13 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

All things considered, better than Amazon

I regularly order from Easons on line and have always found the service above average. You can buy the same books on Amazon a little cheaper but then have to pay the exorbitant P&P charges that Amazon charge to send something to Eire. With Eason's anything over €10 (which must be 95% of books) is free P&P and your supporting an Irish company and an Irish postal service.

29 de junho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Really happy i was able to get a book…

Really happy i was able to get a book in store which could be found no where else except Amazon, and it did not cost much more than Amazon which was a surprise. And really nice staff member should me where book was located.

21 de junho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service

Yesterday I left a selection of cards totalling 19 euro in my shopping trolley. When I got home and realised my mistake I contacted Easons in Douglas Court Cork where I had purchased same items. They had no record of items being found but this morning I received a call to say they had been handed in. They were soaking wet but Easons had replaced each and everyone of them bar one for which they had no exact copy. When I called they offered me a choice of any other card to replace this one.
A lovely gesture. Way and above the call of duty. It was my fault but they were brilliant in their customer service

19 de maio de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

Cost of ink cartridges in Easons shops

I went to my local Easons to buy some ink cartridges. For HP350 and HP 351 (combo pack), it was 65.50euros. When I went to Tesco the following day, the same product was priced 54.99 euros. After doing more checks online, 55euros seems to be the average price. Very disappointed in this cost difference. Will be shopping around in future.

6 de maio de 2021
Opinião espontânea

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