Fantastic service from this company, great email and chat communication, my order was a special order as was something try didn’t stock ordered Monday afternoon arrived on Thursday. Would definitely u... Ver mais
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Fantastic service from start to end! Browsing and ordering via the site was simple and straight forward and the delivery was rapid. Unfortunately our sink was damaged in transit however a new one wa... Ver mais
Sadly we were unable to place our order for a bespoke door. The only type of payment method they would accept was bank transfer. Whilst we have no issue in paying in full at the time of placing an ord... Ver mais
A empresa respondeu
Ordered a Clearwater Glacier Double Bowl Kitchen sink which arrived promptly but with only one of the included glass covers (should be 2). Rang customer services and another was sent out immediately a... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Eastcoast Kitchens & Bedrooms includes 20 years of experience in providing top quality products whilst providing a top service. Full projects or storage solutions. Tambour door kits, waste bins to corner storage are available with new & exciting products arriving daily. All backed with friendly & informative advise.
Informações de contacto
Butterfields, Church Road, PE22 0NX, Boston Lincs, Reino Unido
- 01205 760462
- sales@eastcoastkitchens.co.uk
- www.eastcoastkitchens.co.uk
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Respondeu a 100% das suas opiniões negativas
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Customer Service 100%
This is the first time I've have ordered from East Coast Kitchen, but it will not be the last! I was so impressed firstly with the updates on my order, especially given the circumstances at the moment! and then with the delivery updates, Customer service 100% and this makes all the difference, the Dressing Table stool looks perfect and the Quality is excellent, thank you all so very much Kind Regards Linda Ward

Resposta da Eastcoastkitchens & Bedrooms Ltd
Excellent service
Excellent service. Very prompt response to my enquires with very fast shipping. All arrived as stated. Cannot fault and would highly recommend

Resposta da Eastcoastkitchens & Bedrooms Ltd
Always having the right parts when…
Always having the right parts when needed. Great knowledge and service.

Resposta da Eastcoastkitchens & Bedrooms Ltd
Friendly and professional
Friendly and professional approach to their customers, I will definitely use Eastcoastkitchens again!

Resposta da Eastcoastkitchens & Bedrooms Ltd
I would recommend this company.
In these difficult Corona virus times in which we live, this has been one company which has both delivered a great product but also worked with us to remedy an issue we had at great pace.

Resposta da Eastcoastkitchens & Bedrooms Ltd
Excellent sales and after sales service
My experience with EastCoastkitchens is through online buying from Malta.
I am impressed by this company's efficiency both in online response time and delivery. This high standard of service did not stop with the conclusion of the sale as when I needed spare parts, the staff were very helpful in identifying the exact part needed, and subsequently its procurement and delivery maintained the same standard of efficiency as previously given
Maurice

Resposta da Eastcoastkitchens & Bedrooms Ltd
Excellent customer service
Excellent customer service, communication and delivery. We had an item which was damaged however even during the difficult times the matter was resolved and replaced extremely swiftly.
Couldn't ask for anymore and well done to all involved.
I contacted Eastcoastkitchens regarding…
I contacted Eastcoastkitchens regarding some brackets broken on a 12 year old pull out larder, this was during the peak lock down time and they were obviously working remotely, Lorraine managed to source them from the original company which I have now fitted.
I was very grateful to Eastcoastkitchens as I had tried numerous local kitchen suppliers without success.
I have been very impressed with their help, and they deserve my 5 star rating

Resposta da Eastcoastkitchens & Bedrooms Ltd
just dont
Ordered support legs for worktop getting fitted. Paid extra for quicker delivery but items didn’t arrive by date required. They hadn’t even been dispatched. East coast say I can’t cancel order or they will deduct £25 from refund. Just as well I do contract law for a living and it may take time to get all my money back but I will not be treated this way by a company who is totally in the wrong. They seem to think they can use the pandemic as an excuse. Sorry but no excuse for poor customer service and daylight robbery.

Resposta da Eastcoastkitchens & Bedrooms Ltd
Great service
I ordered some handles for our new wardrobe I have built. Great communication and now the handles have arrived I can say I am very pleased with the quality. Great service would recommend.
As a first time customer of…
As a first time customer of Eastcoastkitchens i was amazed at how good and efficient they were.
I was unsure about what I wanted, but the customer service dept. were excellent in finding precisely what I needed.
Even during these very "trying and strange" times caused by caronavirus, the level of service did not drop.
I can only thank them again, and they thoroughly deserve 5 stars.
Tom Oneill
'Magic Corner' unit ordered at 1pm on…
'Magic Corner' unit ordered at 1pm on Monday, out for delivery within a couple of hours, and delivered 10am Tuesday. It doesn't get better!

Resposta da Eastcoastkitchens & Bedrooms Ltd
Excellent service and delivery
Excellent service and delivery. I will use east coast kitchens again if I need any further kitchen cupboard replacement parts. Many thanks.
Satisfied customer
Delighted with the prompt, efficient and friendly service. Product is exactly what I m looking for.
Thank you
Super easy transaction, thanks.
Quick delivery. Very good quality item. Easy instructions. Super easy transaction, thanks.

Resposta da Eastcoastkitchens & Bedrooms Ltd
Nightmare of a company when any problem…
Nightmare of a company when any problem accrued they’ve blamed suppliers .. never ever

Resposta da Eastcoastkitchens & Bedrooms Ltd
Extremely quick delivery once ordered
Extremely quick delivery once ordered. I had ordered a kitchen sink and had problem with one of the plugs, which after emailing a photo of the issue was replaced the next day. I also used East Coast for a kitchen tap and that too arrived extremely quickly. A company I would recommend.
Good prices and excellent customer…
Good prices and excellent customer service. Had couple issues with items from manufacturer but were swiftly resolved by East Coast. Sign of a good company.

Resposta da Eastcoastkitchens & Bedrooms Ltd
Fantastic service!
I forgot to order a sink for a kitchen install and didn’t realise until half way through! Phoned up and checked stock and was able to get the sink I wanted delivered next day just in time to fit. Service was fab!
Unfortunately a part was missing for the overflow of the sink (missing or lost in all the mess of a kitchen install...who knows!). I emailed east coast kitchens and straight away they acknowledged it and forwarded it onto relevant department / supplier.
Within 2 days all the parts from the overflow was sent to me and the sink is now complete
Every now and then things do go wrong or aren’t compete from anywhere, but all that matters is the resolution and not the problem. This was resolved quickly and efficiently - very impressed!
At each stage I had contact from east coast kitchens to tell me the status of the parts.
Overall absolutely fab service from Claudia and the team - would recommend to anyone!
Great service!
Got me out of a tricky problem by sourcing and finding an odd part that the manufacturers had initially supplied incorrectly. Thank you! Great service

Resposta da Eastcoastkitchens & Bedrooms Ltd
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