Easybus Opiniões 

Due to engineering works between Victoria and Croydon there were no trains or Gatwick express services running to Gatwick airport. I ordered an easybus. It was due at Vauxhall at 18.40. It didn't show. I waited until the next service at 19.10. Nothing. With no number to call I had no option but to get a taxi to Croydon and a train to Gatwick. A cost of approx 28 pounds.

I have tried to reclaim my money from easybus using their claim form but have heard nothing. Would be interested to know how I can take further legal action against Easybus for this negligence.

Had exactly the same experience as Adam Boorman below. Had to buy a ticket on the national express instead so as not to miss my flight. Thanks for the heart attack "easy" bus. Never again, or your airline.

EasyBus use Airport Bus Express services on the Stratford to London Stansted route. However, I was sold a ticket on a 06:55 bus which doesn't exist, the next one was an hour and a quarter later. Always check the timings against the timetable on the Airport Bus Express website and best to book with them directly. Turns out the closest bus to this time should have been 06:40.

Dommage pour les voyageurs entre Roissy Charles de Gaulle et Palais Royal( Paris centre) mais la navette Easybus a été obligée d'arrêter ses activités car un propriétaire de VTC a porté plainte contre EasyBus pour concurrence déloyale. Maintenant j'espère que Easyjet va créer une autre navette à 2 euros, c'était super .

We had valid tickets to Gatwick, but the bus drivers did not pick us up. We had to go to Victoria Station and travel by train, which cost us a lot of extra money. We wrote to them claiming a refund, but they did not even reply.

Booked a one way ticket to go from Luton airport to Victoria coach station. My departure time was at 10:25am, but due to a large queue and buses coming every 10 minutes, i was allowed to get on a coach that departed at 9:55am. Convenient. The coach was full to allow the maximum number of people to be transported, while another large group waited outside for another bus to arrive once we left. Fast service.

Furthermore, easyBus does not provide an option to receive your tickets by text (like National express). I booked my ticket one day before my flight and then had to spend the early hours of the morning looking for an internet cafe with a printer. Very inconvenient.
Also, was only told i have to print my ticket once i have paid and continued to the confirmation page.

Overall, i got what i paid for, which was to take me from point A to point B and also 30 minutes earlier.

uno scandalo nessuno ci avverte ritarda di quasi un'ora e poi ad ogni fermata perde tantissimo tempo Risultato tra orario d'appuntamento a Londra e arrivo a Luton 3:45 ore non fosse stato per la gentilezza di easyjet che ci ha riaperto il gate avremmho perso l'aereo
EVITATELO!!!

The bus at 5:52 /Gloucester Place London/ on Sunday - 25/09/2016 never came. The next bus was delayed by 10-15 minutes and we did not climb because it is full. The only option was to catch taxi. The taxi driver asked for 100 GBP to Luton. We arrived at the airport with running to the gate one minute before it closed. I think that rating is ZERO star.

Flight Rome to London Luton. I booked the tiket for the bus in advance on website. Bus departure was scheduled at 10:30 pm. Bus never came. I decided to wait for the next bus (10.50 pm) but this never showed up as well. I have been waiting 90 minutes and no bus came It was very cold and windy. I have been literally freezing! I had to rent a cab and pay 88 £ (+ 8 for the bus that never came). I have been trying to contact the company for many weeks since that day, but always unsuccessfully.
Don't use Easybus if you don't want to lose time and money!

Could not log in to the website to retrieve my ticket, no phone number to contact. Downloaded the app but that was a complete joke! Will never use this company again. Ended up buying a ticket at Liverpool station to catch my flight from Stansted. At least I didn't have to book a cab. Avoid at all costs.

Booked a round trip ticket for 2 from CDG Paris to the Louvre/Palais Royale. Ticket time was for 8:15am. There was another girl waiting as well with a 8:00am ticket. Bus didn't come until 8:55am. Took 2 hours instead of the 1 hour trip into the city. Driver was rude, was on the phone and was a horrible driver. All three of us in the small bus felt sick.

During the trip, the owner of the company called the driver and asked why he was late, where he was, and how many passengers he was carrying. The driver kept re-assuring the owner he had FOUR passengers in the vehicle; but he only had three!! I'm fluent in french and I don't think he knew I could hear or understand what he was saying.

When we arrived at the destination, there was another couple frantically asking why the bus was so late for their pick up time as well! Driver calmly sad "sorry, I'm on break, you'll need to find another way to airport." We all looked at him in silence and surprise. It was such a bad experience, we didn't even bother showing up for our return transport back. It wasn't worth the risk. We just took the train. Money is much better spent elsewhere. Avoid, avoid, avoid.

Simply, bus to bring us to the airport never came. No one told us anything. Apparently, I heard afterward, it had broken down? I will never book with them again.

We used Easybus to transfer us from Buckingham Palace Road (stop 11) to London Stansted. The bus arrived early and we got to Stansted on time for our flight so not bad at all.

Miałem bilet w ręce na konkretną godzinę, wsiadałem na 2 przystanku i oczywiście już autobus już był pełny, mówiłem kierowcy że się spóźnię na samolot, ale i tak mnie nie wpuścił. Rozumiał bym czynniki losowe, ale to był błąd ludzki za który nawet nie usłyszałem przepraszam. Wysiadaj, nie ma miejsca i radz sobie sam.

Waiting in London for the Transfer to Luton, we where waiting with another customer for the transfer to Luton, the bus never came, no mail, no change to rach any customer service. If you want to go save to the airport, never book this, it is waisted money.

On several occasions it worked as expected. However, one time – early morning – the bus simply did not arrive; they did not call/ inform me, and customer services did not answer when I called.

When I claimed a refund, they replied at first, to simply say that claims can take up to 4 weeks, and then subsequently they just ignored messages. This is obviously appalling customer service, as they took money for something they did not deliver (and incurred substantial further cost for alternative transport).

Over a year ago i booked an easybus return journey from Stockwell, to Gatwick it did mot turn up, i made alternative arrangements and just caught my flight. On my return journey the coach only went as far as Streatham, i had to make alternative arrangements to get home from there.

I was sold the return journeys online, i have phoned, emailed x 6, posted a letter and even involved a legal advice who also got no response refund or reply to an correspondence that were sent.

Horrendous experience. My bus was scheduled to leave Waterloo at 4am to get to Stanstead to catch an early morning flight.

By 4:35am, the bus had not turned up and myself and other passengers were left stranded and panicked. Having not slept for the whole night and in danger of missing my flight, I had no choice but to flag down a black cab and take it Stanstead- costing me £150. Please just stay away from this shambolic company, for your own good.

Awful experience. When Easyjet is delayed and you miss the EasyBus, neither take responsibility for missing the buss connection. "different companies mate". Then try and charge you more than both tickets combined. Used other coach back to London. Their ticket wouldve been flexible if Id used them...

I had tried and tried to contact Easybus after them changing the bus I am meant to take upon arrival in London. I paid more than twice the price for the earlier bus then they cancel it apparently but I do not wish to wait an age for a bus and Easybus are ignoring my requests for help. There is no number to call them. Awful company