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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Simon came today to fit two lovely new doors. We are extremely pleased with the result and would highly recommend the company and product used. We were very impressed with the way Simon carried out th... Ver mais

Classificada 5 em 5 estrelas

From Oliver coming to assist and advise us in the drawing up of plans to build new rear sunroom and front door enclosed porch, the quality of workmanship of the builders who constructed an extended su... Ver mais

Classificada 5 em 5 estrelas

We had a new eco glaze conservatory fitted , Anthony and Ken did a great job, I must say they are really good grafters, hardly stopping all day long, the workmanship is second to none, very impressiv... Ver mais

Classificada 1 em 5 estrelas

Terrible installation, lied to by salesman, told me going from double glazing to triple glazing would reduce acoustics from nearby carriageway, sadly the noise is worse!, what annoys me is we replaced... Ver mais

4,2

Bom

TrustScore: 4 em 5

53 opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

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4,2

Todas as opiniões

(53)

28 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Avoid this company like the plague

Ecoglaze fitted a blue glass roof and bifold doors to my conservatory 5 years ago and I was assured I had a 10 year guarantee which was important to me as I'm a disabled widow. In September of this year the corner of the roof began to leak and it was virtually impossible to get any help from ecoglaze to come to rectify the problem, phone call after phone call to the company promised call backs that never happened. Eventually a man arrived last week who blamed the wall then my bedroom window fittings for the problem his final comment was"the roof should never have been fitted on the wall even though his company fitted it! Unbelievable, I am left with a wet mouldy wall and even worse after storm Bert the apex of the roof started to leak which apparently I'm not going to get to fixed either. Incidentally I have lived at my property for over 13 years without any previous problems. Avoid this company like the plague.

3 de dezembro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

There’s good and there’s bad!

There’s good and there’s bad!
After doing a little research I decided on a Leka replacement roof for my conservatory. My enquiry with Leka was sent to Ecoglaze UK and I went ahead with the installation.
The roof was replaced in April 2024, and I can say that everyone who worked on it was first class they kept me updated at every stage, tidied up after themselves and I was very happy.
The Bad!
In August I noticed that there was a wet patch where water appeared to be getting in beneath the box gutter (installed during the roof replacement). An engineer came out and explained what he thought was causing it and informed me it would be a small fix.
Three months later I still haven’t been contacted by Ecoglaze UK no one has been out to carry out the repair and my calls are never returned. I now have a spreading wet patch, damaged paintwork which I cannot repair until the leak is fixed and the plaster has dried out.
I have waited this long before leaving my review in the hope that it would be resolved.
In conclusion, the Leka roof system is a very good replacement roof and Ecoglaze fitters were very good.
Sadly, based on my experience I would not use Ecoglaze UK again and I feel I could not recommend them as their after sales care is very poor and lets them down.

9 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Really pleased customer…

Just had our Windows and doors fitted by Rory and Lewis and couldn't have asked for a better experience. Great workers who did a really neat job, they were very thorough and tidy workers, punctual and polite. The windows and doors look fantastic and I couldn't recommend them more.

19 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

After over a year our snags and…

After over a year our snags and incorrect trims have at last been resolved. Order actually placed July 2022 and finished end October 2023. We ordered windows, French doors, new facias and guttering for the back of the property. I have since found out that I could have had the bi-fold design doors I initially wanted but the salesperson said the opening was not large enough to accommodate, but it actually was.
It was a problem from the start when the colour and spec we were sold and ordered was not available but we were only told this about 8 weeks after order when WE chased up the delivery.
They eventually agreed to honour what we ordered but we went back to the start with the delivery time. There were many problems after installation including leaking guttering, mismatching window trims inside and out, shabby finishes, wrong shape end pieces and twisted seals. Most of the fitters have been excellent with the exception of 'Chris' who was extremely rude and aggressive toward my partner at the first fit (we understand he has now left the company). We had amazing service from Neil who finally fixed the last of the problems but overall the whole experience dealing with this company was not good. They never kept us informed or called back when they said they would; we always had to chase them up to remind them that there were still issues to resolve.

4 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible, avoid..2 years later still leaks

It took them nearly 2 years to finish the job and they had to come back over 5 times to keep correcting each others work and it still leaks. I've now been waiting nearly 2 months for someone to come back and fix our leaks. I've also found left over nails and rubbish lying around. Not what I was expecting. I always remember when the salesperson came round and said how easy and smooth their sliding doors are. I can barely open mine they are so stiff! Ibe refrained from leaving a review until now. I would not recommend.

30 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I just had my windows and doors…

I just had my windows and doors replaced by Ecoglazeukltd.co.uk and i am really happy with the results the two gentlemen who installed them Darren and Barry were very polite and knew what they were doing they took under five hours to do the work and they cleaned up after themselves yes i would recommend Ecoglaze .

15 de maio de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

Dont believe a word they say about…

Dont believe a word they say about installation times. Unbelievable. Our patio door has smashed so all the draughts are coming in in the cold. Was told it would be 3 weeks after measuring. They measured the doors 4 weeks ago and my installation date is in 5 weeks time. 9 weeks in total. They were slightly more expensive than Nolan, but I liked the sales guy. Wish I'd gone with Nolan now.

Before the review was published, they got back in touch and offered and improved date of 2.5 weeks earlier which I appreciated. The person who gave me the wrong information was also spoken to.

30 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent quality

Excellent quality, efficient and pleasant service and Tom the guy who installed was so neat and tidy. Very impressed thank you

3 de março de 2022
Opinião espontânea

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