Edapt Opiniões 

89
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I highly recommend EDAPT if you want cover without a political agenda. Emails are responded to quicinhband efficiently. Whilst I didn't need to use the support personally I have known others th... Ver mais

Classificada 5 em 5 estrelas

Rebecca at Edapt has been amazing as I had to navigate last minute redundancy in a toxic and cruel work environment. Whilst being there for me on speed dial e-mail, she had thorough knowledge of the l... Ver mais

Classificada 5 em 5 estrelas

I cannot recommend Edapt enough. 2 school issues in the past year, one quite complex, and I felt supported as a human throughout, unlike unions who have a different process, agenda and less access. Co... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I cannot recommend Edapt enough. Rebecca supported me through an issue at work with numerous clear explanations of the processes and the terminology involved. I felt well informed at every step.... Ver mais

Informações sobre a empresa

  1. Instituição educacional

Escrito pela empresa

Edapt provide edu-legal, employment and mental health support to school staff across the country. We’re apolitical and independent providing an alternative choice to a traditional teaching union membership. Our specialist focus means that we have vast experience of education employment law supporting our subscribers. By only using professionally qualified caseworkers, Edapt provide subscribers with access to quality, objective advice and support in a timely fashion.Edapt also works at the organisational level with schools and MATs, helping to improve staff wellbeing, retention and business costs. Edapt – Supporting school staff. Protecting careers.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

89 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(89)

20 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Highly recommended!

I moved away from the main educational unions this year and chose Edapt...and have never looked back. Professional, great value for money and extremely communicative. I highly recommend Edapt to everyone reading this. Thank you!

1 de outubro de 2021
Opinião espontânea
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Resposta da Edapt

Thanks for the kind feedback Andy! We aim to provide great customer service and support for our subscribers.

Classificada 4 em 5 estrelas

Edapt are great

Edapt are great, they have direct access to employment lawyers unlike other unions where you may work with a non employment law specialist (i.e. rep).
Edapt are generally very quick and good over email.
Negatives are lack of a phyical rep in my school and/or due to covid I can't see them in person.
They have however been personally of a great help to me, plus they are affordable.

13 de setembro de 2021
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logótipo da Edapt

Resposta da Edapt

Thanks for the kind feedback Joe. Our casework team are all education employment law specialists so can provide high quality support for our subscribers.

Classificada 5 em 5 estrelas

Excellent support.

I joined Edapt after finding the big teaching union's stance of educational issues too confrontational. I did not really expect to use their services but when an issue arose, their advice was helpful and supportive. Months later, when I needed to take things further, the legal representation was of the highest calibre and they were able to resolve my issue. My representative was always available through calls and messages and was highly knowledgeable and friendly. I could not recommend them more highly.

17 de agosto de 2021
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Resposta da Edapt

Thank you! We're so glad that we were able to help.

Classificada 5 em 5 estrelas

Would recommend Edapt to any teacher

Would recommend Edapt to any teacher. I had no strong union presence at my school and decided to try Edapt instead—it was an excellent decision. I have received top notch help with a recent issue, far beyond anything I could have expected from a union. Great advice, fast call-backs when I’ve had a query, and very helpful, even through the difficult Covid situation.

2 de agosto de 2021
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logótipo da Edapt

Resposta da Edapt

Thank you Kara. We're so glad that we were able to support you, and for the feedback.

Classificada 5 em 5 estrelas

A massive thank you!

My experience with Edapt has been superb. I have been in a nightmare and unexpected situation where my integrity and honesty have been questioned by my employer. For many months, my caseworker has meticulously scrutinised any paperwork (of which there has been a huge amount) and gone through it with a fine tooth comb or spent time on virtual meetings or the phone with me, resulting in advice and expertise that I would have found impossible to get my head round. What the advice did was give me the confidence to challenge my accusers and build a case that gradually proved my argument. Not only that, the initial shock and severity of the allegations caused my governors to doubt me, however, thanks to the support from my case worker and the consequent reports that I was able to produce based on that precise advice, they became my staunchest allies and then developed a whole team of supporters leading to a successful conclusion and an end to the whole affair. I am truly indebted to my case worker and Edapt. From the bottom of my heart, thank you!

22 de fevereiro de 2021
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Resposta da Edapt

Thank you David. We're really glad we were able to support you, and that it had such a positive outcome for you.

Classificada 1 em 5 estrelas

Not fit for purpose

I joined this union as I don’t like the main 2 teaching unions - I prefer not to strike and feel they can be a little too reactionary.
However, during the recent Corona Virus crisis, Edapt were worse than useless. They closed their offices throughout the Christmas holidays and did not give any advice on the website for teachers like me who were unsure whether to return due to health and safety concerns. Meanwhile the NEU were very proactive holding zoom calls to give advice and answer questions even on the Sunday before term started. The NASUWT offered lots of advice on their website too.
Therefore, unfortunately, Edapt is not fit for purpose. If they cannot give advice during the most difficult time for teachers in recent memory, then there is no point in subscribing to their services.
They have also refused to cancel my subscription until the full year of membership has expired.
Really not impressed.
I would advice any teachers who are looking for a union to choose someone else instead.

Just to add … Edapt didn’t bother to reply to this message until 7 months after I posted it. That says it all really!!!!

4 de janeiro de 2021
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logótipo da Edapt

Resposta da Edapt

Thank you for allowing us to look into this by providing further information to us. We're sorry that you feel that this was your experience.

We provide personalised support over the phone or via email where a casework request is raised with us. However, we do not have a record of a case being raised with us, based on the details provided, in relation to the matters in this review.

Where a casework request is raised, this is dealt with directly by one of our caseworkers or legal team, within 2 hours during 8am - 7pm on working days. Whilst our offices were closed over the Christmas holidays, any casework that requires urgent action is always responded to in order to provide our subscribers with the highest quality of service.

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