Faulty product and poor customer…
Faulty product and poor customer service
The collar randomly sprays my dog when she isn’t barking, making it completely unsuitable for its intended purpose.
Customer service have been incredibly frustrating. They insist I carry out tests and provide videos that simply can’t demonstrate an intermittent fault. They won’t pay the postage to return it for testing and are refusing to refund me.
A bark collar that randomly sprays a dog when it isn’t barking is not fit for purpose. Very disappointing product and after-sales service. I would avoid.



