Ordered what we thought we wanted, but was advised what was suitable for the job. They stated to come and visit and try out the different options and were very helpful. Came away with the correct fo... Ver mais
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Leia as opiniões dos outros
BRilliant experience. Needed to make it easier to get up out of our three piece suit. Spoke on the phone and a picture of the possible answer was emailed . Ordered it and two days later they were... Ver mais
SCAM – AVOID AT ALL COSTS. This company took my money and never delivered anything. They completely ignore phone calls and emails. Zero customer service, zero accountability. This is either gross... Ver mais
What a great company! Sent my cover on Tuesday, and received the replacement cushion on Saturday!! It is so comfy and at a great price too.. Responded to emails quickly, rang me on Wednesday, to discu... Ver mais
Informações sobre a empresa
Escrito pela empresa
eFoam foam cut to size and shape.
Informações de contacto
Unit 20 Barton Ind Park Etruria Way, WV14 7LH, Bilston, Reino Unido
- 0800 0439990
- info@efoam.co.uk
- www.efoam.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 33% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
More than impressed
More than impressed, the site was easy to navigate, foam cut to the size I asked for, very clear guide on what foam to order. No issues what so ever. And very fast delivery. Highly recommend.

Resposta da Efoam
Excellent product, prompt delivery.
The foam I ordered for a very old arm chair was made to the exact measurements I provided and arrived within a couple of days. The website is very easy to use and I followed Efoam's guidance on selecting the type of foam which is just right for the chair. Excellent quality & very good value.

Resposta da Efoam
Good value, questionable customer service
I bought a medium density slab of foam in 2020 from Efoam, mainly for the purpose of sleeping on (I have ME which makes finding a suitable mattress a nightmare).
It was comfortable and good value for what I got, however I've never been able to use it without it triggering eczema and allergy symptoms (runny nose, runny eyes, sneezing, coughing, rashes over face and body). Obviously it's always been wrapped up and looked after.
I've been fine with the majority of foam sofas I've used in my life, so I have no idea what the problem with this foam is.
I'm not saying that this is a problem which would affect the majority of people (indeed, it'd probably only be people who are unfortunate enough to be chemically sensitive).
However, I'm writing this fairly negative review because I sent an email to Efoam on the 30th May to try and get to the bottom of what the difference might be between foams which don't irritate me and foams which do and never received the courtesy of a reply.
I don't blame them for selling a product which might trigger allergies in one person in every hundred. I do blame them for ignoring me when I politely asked them for information/advice which would greatly improve my quality of life.
I have nowhere comfortable to sleep at the minute barring this foam which makes me unwell, which anyone with any experience of ME will know is horrific.

Resposta da Efoam
Very shady experience with this company
I would rather have spoken to a manager privately about this, but the staff unfortunately made that impossible.
I made a payment for some foam over the phone, and less than half an hour later a reoccurring direct debit to an unknown account was created. Perhaps this was a coincidence, but as I never usually give my bank details to anyone, I think not.
The incredibly shifty way the staff acted when I asked to speak with/get a call back/email a manager also suggests something very odd is going on among the sales team at this company. I have now had to cancel my card and make a claim to refund the fraudulent reoccuring payment and have reported the incident. I would avoid.
If any of the management team see this, I’d be keen to discuss further. On a different note, the foam was fine.

Resposta da Efoam
eFoam, Why look anywhere else ?
Ordered x3 seat cushions for a rattan sofa in our conservatory. After looking at various types of cushion foam on the website i opted for reflex superior firm foam with a stockinette cover. Price was surprisingly reasonable as there is an excellent discount if you purchase more than 1. Arrived by tracked FREE delivery in 48hrs and surpassed my expectations. Quality is amazing and fitted into our original cushion covers perfectly and are super comfy. I would highly recommend this great company and would not hesitate to use them again. ⭐️⭐️⭐️⭐️⭐️

Resposta da Efoam
excellent service from start to finish
excellent service from start to finish

Resposta da Efoam
POOR PRODUCTS AND SERVICE -AVOID
As mentioned by others here, the density is NOT AS DESCRIBED. The seller provided foam which was IDENTICAL to soft foam previously purchased and the seller advertised this as "severe density" meaning it should be MUCH harder. Hence the product WAS MIS-SOLD. The seller was obstructive and has poor customer service. As the seller knows, it is not practical or cost effective for us to return the foam as the shipping and travel to shipping office is hardly worthwhile so wants the claim rejected, very, very poor business practise.

Resposta da Efoam
The service was amazing.
The service was amazing. Ordered Sunday p.m.
Delivery Tuesday p.m. Foam exactly the correct size.
Made my home made bench covers look really good.
I would highly recommend.

Resposta da Efoam
Ordered online true to there word…
Ordered online true to there word delivery was spot on as sizes too perfect well done.

Resposta da Efoam
Easy to use guidance for sizing and…
Easy to use guidance for sizing and shape of foam I needed to order. Great price and excellent delivery time.

Resposta da Efoam
Excellent service
The receptionist I originally spoke was very helpful and advised me to go into the offices as I hadn’t realised how close I lived to them. The advice and help I was given was clear and useful making my final choice an easy decision. The final product was just what I wanted. Excellent service from beginning to end. Thank you.

Resposta da Efoam
Foamidable!!!!
I required some foam for the Doggies bed. Debbie was a great help. Ordered the foam and it arrived within 2 days. Grear service, Great Prouduct Prompt delivery. (I'llbe back....)

Resposta da Efoam
Ordered foam that was advertised as…
Ordered foam that was advertised as severe (very firm)
Arrived and is very soft.
Definitely not as described.
They ignored my first email but eventually replied.
Not willing to refund.
Would definitely not recommend.

Resposta da Efoam
Highly recommended - prompt service and good quality
I used Efoam for two new sofa cushions. We have had a brilliant sofa bed for 20 years that was still in great condition apart from two backrest cushions that were losing their shape.
I sent off measurements to Efoam and they sent, within days, 2 made to measure cushions, with dacron/stockinette cover, which fit perfectly into our cushion covers.
Brilliant, accurate and quick service. Also very reasonably priced at £71 for both foam cushions. Would highly recommend.

Resposta da Efoam
Excellent service
Excellent service, very pleased with the foam cushion replacements for my sofa, looks like new!! Thank you, will certainly buy from this company again!

Resposta da Efoam
Fantastic service and excellent quality…
Fantastic service and excellent quality of foam. We ordered our modular sofa from another company and they did a horrible job of the seat fillings. Efoam made it extremely easy to order and vastly improve our sad seating. I made a mistake on my first order and Debbie helped rectify it immediately the next day. Very happy and will definitely order again!

Resposta da Efoam
Quick and Great Range if Foams
Very quick delivery and packaged well so nothing was damaged, great range of all sorts of foams you’ll be hard pressed to find a better range, I’ll use them again no problem

Resposta da Efoam
Great Response
Debbie was very helpful and responded to my emails quickly and provided a speedy service. Highly recommend using this Company as their products are good quality for what we need them for.

Resposta da Efoam
Dont waste your money buying samples…
Dont waste your money buying samples from efoam, they sent thin bits that all felt the same. Wasnt able to make a decision based on what they sent so visited The Foam Centre Glasgow, which is where i thought i was ordering samples from as efoam had hijacked their google link. Gavin at The Foam Centre cut within an hour exactly what i needed.
Order placed 21st December
Order placed 21st December, email from efoam advising will be dispatched next working day. Still no order received.

Resposta da Efoam
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