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electronic4you Opiniões 

1252
•
TrustScore: 4.5 em 5

4,4

Loja de dispositivos electrónicos
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Diese Firma kann ich nicht weiterempfehlen. Am 23.06. Ware bestellt, nach Erhalt der Ware wurde direkt ein fehlendes Teil, eine Fernbedienung, gemeldet. Dieses kam erst nach diversen Erinnerungen am 1... Ver mais

Classificada 5 em 5 estrelas

Wirklich TOP! Nachdem ich heute kurzfristig wegen null Reaktion des ursprünglichen Shops nach einem anderen Anbieter für das Geburtstagsgeschenk (Handy) meiner Tochter gesucht habe, bin ich auf el... Ver mais

Classificada 5 em 5 estrelas

Habe schon mehrmals bei electronic 4you gekauft. Immer alles bestens gewesen. Kürzlich im Shop einen Fensterputzroboter gekauft. Wurde dort vom Verkäufer ausführlich beraten. War sehr freundlich und k... Ver mais

Classificada 5 em 5 estrelas

Die Bestellung war kaum aufgegeben, schon war die Bestätigung zur Abholung vor Ort im Mailpostfach! Rin freundlicher Verkäufer übergab sie mir in Klagenfurt 5min später :-)

Informações sobre a empresa

  1. Loja de dispositivos electrónicos
  2. também em
  3. Grossista de electrodomésticos
  4. Loja de eletrodomésticos
  5. Loja de ferramentas
  6. Loja de telemóveis
  7. Loja de televisões

Escrito pela empresa

Die ganze Welt der Elektronik ist bei electronic4you nicht einfach nur ein Slogan. Tausende Produkte aus den Bereichen Hi-Fi, Video und Haushaltsgeräte lassen keine Wünsche offen. Unsere erfahrenen Einkäufer sind laufend am Puls der Zeit, wenn es darum geht, Ihnen die neuesten Produkte zusammenzustellen. Nur die besten Artikel von Top-Marken werden in das Sortiment aufgenommen. Top-Preise, beste Qualität Unser oberstes Ziel ist es nicht nur, Ihnen die beste Qualität anzubieten. Durch hohe Flexibilität, außergewöhnliche Marketingaktivitäten, beste Lieferantenbeziehungen und last but not least große Absatzmengen (was für den Erfolg unserer Philosophie spricht), können wir Ihnen auf unsere Produkte beste Preise bieten. Top-Beratung Besonders Technikprodukte machen nur dann wirklich Freude, wenn sie alle Ihre Bedürfnisse perfekt erfüllen. Deshalb können Sie bei electronic4you auch auf hervorragende Beratung zählen. Wir haben für Sie ein Call Center eingerichtet, in dem Spezialisten Ihre Fragen zu allen Produkten aus unserem Sortiment beantworten und Sie kompetent beraten.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(1252)

250 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Schnelle Lieferung, top Service

Ich habe bei electronic4you bestellt und alles ist reibungslos gelaufen. Die Ware wurde sehr schnell geliefert, war gut verpackt und entsprach genau der Beschreibung. Der Bestellvorgang war einfach, die Sendungsverfolgung klar, und die Kommunikation war zuverlässig. Ich würde jederzeit wieder hier bestellen.

3 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Katastrophal,

Katastrophal,
Lieferung wird ständig verschoben.
Kommunikation ist weder einsichtig noch kundenorientiert sondern eher ein frecher Stil.
Absolut NICHT ZU EMPFEHLEN

21 de janeiro de 2026
Opinião espontânea
logótipo da electronic4you

Resposta da electronic4you

Es tut uns leid, dass der Tonfall in der E-Mail als unpassend empfunden wurde. Dafür möchten wir uns ausdrücklich entschuldigen – das entspricht nicht unserem Anspruch an eine respektvolle Kommunikation.

Dass sich der Liefertermin mehrfach verschoben hat, verstehen wir ebenfalls als sehr ärgerlich. Leider lagen diese Terminänderungen außerhalb unseres Einflussbereichs, da sie direkt vom Lieferanten vorgenommen wurden.

Auch hierfür können wir uns nur entschuldigen und bedanken uns für Ihr Verständnis.

Classificada 5 em 5 estrelas

Eine wunderbare Beratung

Die Dinge die man kaufen kann sind recht billig und auch die Beratung ist wunderbar. Mir wurden die guten und schlechten dingen erzählt die ich selbst nicht einmal wuste.

17 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute Nightmare – Zero Support & Stolen Money

I am beyond disappointed with my experience. I ordered an expensive item over a month ago, and it was lost by the shipping company. Despite this, the company has kept my money and refused to provide a refund.

The customer service is, quite literally, the worst I have ever encountered. I have spent over a month trying to resolve this, only to be met with total incompetence. To make matters worse, the staff actually hung up the phone on me and are now refusing to take my calls.

This level of unprofessional behavior is shocking. Since they refuse to communicate or return my funds, I am now forced to escalate this to the EU Consumer Protection Service.

Do not buy from this company. They will take your money, lose your package, and then block you from getting help. Avoid them at all costs.

20 de janeiro de 2026
Opinião espontânea
logótipo da electronic4you

Resposta da electronic4you

Dear Sandro,

we strongly disagree with the statements made in your review and would like to clarify the facts for the sake of transparency.

Your shipment was reported as lost by the shipping provider. In order to file an official loss claim and recover the insured amount, the carrier explicitly required a signed recipient declaration from you confirming that the parcel had not been received. Despite multiple requests, this declaration was not provided by you. Without this mandatory document, we were legally unable to submit a loss claim to the carrier.

Please note that, under these circumstances, no refund obligation existed on our side. Nevertheless, as a gesture of goodwill and purely out of goodwill, the purchase amount was refunded to you yesterday.

Regarding your statement about telephone support: your calls were not “refused” arbitrarily. Unfortunately, during previous phone conversations our staff was subjected to verbal abuse and inappropriate language. For this reason, and in line with our internal policies to protect our employees, further communication was limited to written correspondence only.

We categorically reject the allegation that funds were “stolen” or that support was denied. At all times, we acted in accordance with legal requirements and professional standards, and ultimately even beyond our legal obligations.

We regret that this situation escalated in this way, but we stand by the facts as outlined above.

Classificada 1 em 5 estrelas

Update reg. my Coffee Machine

I returned an item and saw via the tracking information that it had arrived back at the company. As I did not receive any update, I reached out to customer service myself and was informed that the item was no longer in stock and that a refund would be processed.
It has now been over a week and I still haven’t received my money.
This process has been slow, frustrating, and a waste of time. I would not recommend dealing with their customer service.

19 de janeiro de 2026
Opinião espontânea
logótipo da electronic4you

Resposta da electronic4you

Thank you for your feedback.

The returned item was received by us correctly. As the product was no longer in stock at that time, a refund was initiated as communicated by our customer service.
The refund was processed today. Please note that depending on your payment provider, it may take a few business days for the amount to appear in your account.

We regret that you perceived the process as slow, but we would like to clarify that the return and refund were handled properly.

Classificada 5 em 5 estrelas

Bester Preis, Versand, Verpackung, Lieferung

Bester Preis, schneller Versand, Ware kam pünktlich und unbeschädigt an.
Vor allem wurde man immer am laufenden gehalten über den Bestellstatus und Versandstatus.
Liefertermin wurde pünktlich eingehalten!
Bravo, weiter so!
Alles sehr zu empfehlen und ich werde sicher noch einiges bestellen.

13 de janeiro de 2026
Opinião espontânea

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