Elegant Furniture UK Opiniões 

74
•
TrustScore: 1.5 em 5

1,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Like others have said, I wish I’d have looked on here first. Ordered a cabinet 10 days ago and heard nothing and there has been no reply to my query sent 4 days ago. I’ve just looked on google maps an... Ver mais

Classificada 1 em 5 estrelas

I am extremely disappointed with the customer service. I ordered a wall clock over a week ago, and it still hasn't arrived. I have tried calling several times to cancel my order, but no one answers t... Ver mais

Classificada 1 em 5 estrelas

Purchased lights from website, unfortunately out of stock. Advised refund will be processed within 3-5 days. 4 weeks later still no refund, cant get hold of anyone through phone, did get an email repl... Ver mais

Classificada 2 em 5 estrelas

I ordered a bedside cabinet on November 27th. On December 1st, I received an email stating item was out of stock and a refund issued. After five days I had not received the refund. On December 9th, st... Ver mais

Informações sobre a empresa

  1. Fabricante de móveis

Escrito pela empresa

The people who make up the Elegant Furniture UK work team have a great and vast experience in everything that has to do with furniture and interior decoration of both home and office, we have allowed entry to various markets thanks to the confidence contributed by the clients and the assurance of the same on the part of our experts who dominate with all breadth and fluidity all the fields of the confection as well as the sale and the marketing of furniture


Informações de contacto

1,4

Muito mau

TrustScore: 1.5 em 5

74 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,4

Todas as opiniões

(74)

11 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

No product, poor communication

I have waited for weeks, still no desk, the information has not been forthcoming and not accurate. Hopefully it is worth it when it arrives, whenever that may be 🤷‍♂️

8 de agosto de 2024
Classificada 1 em 5 estrelas

Poor service

They do not have customer service to answere the queries. They dilevered wrong items and until now I didn't rexieved a response very poor service.
I won't recommend this website.

13 de agosto de 2024
Classificada 1 em 5 estrelas

Absolute disgrace of a company

Absolute disgrace of a company. Placed an order on 30th July but still haven't received my order although they were quick enough to take my payment. I have tried calling numerous times left messages and sent emails but they have failed to respond. I will now need to take this up with.my bank to retrieve my money. Avoid at all costs!!!!

30 de julho de 2024
Classificada 1 em 5 estrelas

Terrible takes your order the products…

Terrible takes your order the products are apparently in stock at the time of ordering they reel you in with great prices free shipping then you will definitely get a email saying the product is discontinued this happened on three occasions on three different items do not waste your time effort money on this company stay well clear and do not attempt to contact them as you won’t get through to nobody

23 de julho de 2024
Classificada 1 em 5 estrelas

Poor

Poor. Allowed me to order the goods stating in stock. Not only not in stock but not available at all! Had to use PayPal resolution to arrange refund ….they cleared the debit but I’m still waiting for the funds to be recredited to account

15 de julho de 2024
Classificada 1 em 5 estrelas

Absolutely shocking customer service

Absolutely shocking customer service, to say you can contact at any time is absolute rubbish, I rang and left about 6 messages and emailed and had no response. I ended up having to get PayPal to intervene would never buy from this company

12 de junho de 2024
Classificada 1 em 5 estrelas

Abandoned?

No communication, phone lines don't work no response to email. Was forced to do a charge back. Think this company has been abandoned

23 de abril de 2024
Classificada 4 em 5 estrelas

Great product delivered in a timely manner

I was a little concerned when I read some of the reviews after placing my order. But I emailed the Company for a delivery date and they emailed me back the same day. I did chase them 1 more time and then got a link to book my delivery day. Received the piece of furniture in 8 days after placing the order with no problems whatsoever. A little bit of feedback for the company would be to maybe keep Customers a bit more informed regarding expected delivery dates for their products to avoid worry and confusion.The delivery driver was very friendly and helpful.

5 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely terrible customer service…

Absolutely terrible customer service and a thoroughly disreputable company. They have taken our money, not provided the item paid for, said that they will issue a refund but no refund has been forth-coming. Payment made on 19/01, still waiting for a refund.

19 de janeiro de 2024
Opinião espontânea

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