Elephant Estate Agents Bristol Opiniões 19

TrustScore: 4.5 em 5

4,4

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Informações sobre a empresa

  1. Imobiliária

Escrito pela empresa

After a decade of working in firms both large and small, international and independent; in property markets both tough and thriving; we had a clear vision of how estate agency should be done. In 2011 we were able to put this into practice when elephant was born. The elephant team strives to create an experience that we ourselves would want; to make the challenging process of buying and selling homes just that little bit easier. We have all bought, sold and renovated our own homes feeling every emotion along the way. We fully appreciate that buying a home is a carefully considered process which requires a helping hand and not one to push. With this in mind, we have taken great care to create a relaxed office environment so people will feel welcome and talk to us with ease. Time and time again, glowing feedback tells us that we stand out from the crowd. In a recent survey, our customers volunteered our top 3 traits as ‘friendly, approachable, and honest’. To add to this we are energetic, enthusiastic and we genuinely care about doing a good job for you.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

19 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

The best estate agents we could have asked for

Hands down the best estate agents in Bristol. Elephant worked on our recent sale and purchase. They helped us to navigate challenging situations, making the process as stress-free and and as smooth as possible. All staff are hard working, extremely friendly and supportive, but the most noticeable feature is their genuine honesty. We viewed 20 houses in Bristol, and it was always a relief when we viewed with Elephant - properties were appropriately priced, the team were knowledgeable about the house, and any known property-related issues were transparently presented up-front. In terms of our sale, Alec guided us to an appropriate asking price, meaning we had plenty of quick viewings and offers on day 1.

14 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I have bought and sold a good number of…

I have bought and sold a good number of houses over the years and Elephant is by far the best estate agent I have worked with. Alec and his team are excellent and offer a friendly, professional and proactive service. From start to finish the level of communication and the advice given made for a smooth and minimally stressful experience. I highly recommend Elephant.

30 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Nick and his team were a dream to work with

Nick and his team couldn't have been more helpful in the our sale of our home. Being local to the area he knew exactly how to market the property and sell all the positive aspects about the area, including the fantastic schools. He helped us every step of the way, assured us with regular updates throughout the process and even helped explain any jargon. Will always recommend Elephant to and friends or family who are looking to buy or sell. Couldn't have been more happy with our experience.

28 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The elephant team made the challenging process of selling much easier


The elephant team made the challenging emotional rollercoaster process of selling my daughter’s home so much easier. They always gave a helping hand, but were never pushy. There is a relaxed office environment so that we always felt welcome and ant ease. Elephant is, in my opinion, by far the best estate agent in Bristol. They are definitely friendly, approachable, and honest, and genuinely kind and caring.

25 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Couldn't ask for more!

Emily & the team at Elephant have been brilliant throughout our sale. Always available for questions and great communication. Highly recommended. We are repeat customers, we initially bought this property with Elephant too.

25 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We had a great experience selling our…

We had a great experience selling our property with Elephant. It took a little longer than we hoped and the team were reassuring and helpful throughout. We used their staging recommendation for our empty flat which worked out really well and their contacts with tradespeople when we needed to get quotes for our buyer. They took the stress out of quite a stressful time! Highly recommend.

25 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A person centred estate agency

Very professional estate agency that supported me throughout my (long) journey of buying a new home.
Every step was explained well and recommendations, support and encouragement provided when needed. I always felt in control of my decisions and choices which was important for me and never pressured.
Being able to buy a house is such a privilege, yet it can also be incredible stressful. Ben, in particular, made the whole experience much more manageable with his encouragement and availability.
The day I finally got the keys to my lovely new home was one of the happiest.

6 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic experience selling with Elephant

We have just completed on selling our house in Bristol and would like to say a huge thank you to Ben Adams and the team at Elephant who have been brilliant throughout.

We went with Elephant after a recommendation and some not so great experience of other agents. Despite needing to market our property at a tricky time of year, shortly before Christmas, the team got the property onto the market quickly and viewings booked in. Ben's communication, professionalism, support and advice have all been excellent throughout and thanks to his help and negotiation skills we accepted an offer we were happy with early in January and completed in just over a couple of months.

Elephant absolutely stand out and deserve all the great reviews they get. They are honest, up front and trustworthy and they are genuinely lovely to work with. I only wish we had gone with them sooner. I would highly recommend going to them if you are looking to sell your house.

20 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

No devuelven el dinero ni mandan vales

Hace más de un mes que estoy esperando una devolución de dinero. Puse una reseña negativa y me contestaron enseguida, diciendo que habían tenido un problema con el datafono. Me pidieron el número de cuenta para hacerme una transferencia. Y nada. Un engaño.

25 de novembro de 2025
Opinião espontânea
logótipo da Elephant Estate Agents Bristol

Resposta da Elephant Estate Agents Bristol

We’re sorry to hear about your experience, however we believe this review may have been posted on the wrong company page.

We are Elephant Estate Agents, a Bristol (UK)-based estate agency, and we do not handle payments, refunds, or vouchers of this nature. It sounds like you may be trying to contact Elephant Real Estate in Madrid.

We’d recommend reaching out to them directly so they can assist you as quickly as possible. If this review was intended for them, we would be very grateful if you could remove it from our page.

If you intended to leave a review for our Bristol-based team, please do get in touch, we’d be very happy to help.

Best wishes,
Elephant Estate Agents Bristol


Lamentamos mucho su experiencia; sin embargo, creemos que esta reseña puede haber sido publicada en la página de la empresa equivocada.

Somos Elephant Estate Agents, una agencia inmobiliaria con sede en Bristol (Reino Unido), y no gestionamos pagos, devoluciones ni vales de este tipo. Parece que quizá intenta contactar con Elephant Real Estate en Madrid.

Le recomendamos ponerse en contacto con ellos directamente para que puedan ayudarle lo antes posible. Si esta reseña estaba destinada a su empresa, le agradeceríamos mucho que la eliminara de nuestra página.

Si su reseña iba dirigida a nuestro equipo en Bristol, por favor no dude en ponerse en contacto con nosotros, estaremos encantados de ayudarle.

Un cordial saludo,
Elephant Estate Agents Bristol

Classificada 5 em 5 estrelas

Excellent service

We bought our house through Elephant and the service was fantastic, especially Morgan who managed the process smoothly with excellent communication to keep everything on track with great attention to detail. He was always a few steps ahead of us, managing communication between the various parties and ironing out potential issues before they became problems.

27 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The most professional, caring & helpful Estate Agent ever.

If you are looking for a professional, caring, supportive Estate Agent who puts their clients at the centre of all they do, then choose Elephant. They are a great team, with a superb philosophy which means you know through the whole process, from the first visit to moving day, everything will be completed as they say it will. And there is more to praise and be grateful for! Their communication is amazing, from answering simple questions to explaining difficult processes, and is done in quick time and in a friendly manner. I was never left feeling it was too much trouble, in fact I felt the opposite.
A special thank you to Ben who definitely went that extra mile and was nothing at all like the pushy salesman I thought an Estate Agent would be. He couldn’t have been more honest, caring and professional.
I thoroughly recommend Ben and the team to anyone buying or selling in the Bristol Area. I score them 10/10, five stars all the way.

12 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

NO TE CONFUNDAS DE INMOBILILARIA

HOla a mi me parece que aquí hay una confusión y se mezcla la empresa ESPAÑOLA ELEPHANT REAL ESTATE con una inglesa que se llama igual.
Si lo que quieres es valorar tu experiencia con Elephant, vete a la pagina web. de la inmobiliaria y escribe una reseña en GOOGLE

12 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Acabo de alquilar mi piso a través de…

Acabo de alquilar mi piso a través de Elephant Real State y la verdad es que ha sido todo un acierto. El trato de nuestra agente Yolanda de la Uz ha sido realmente excepcional, lo ha alquilado en un tiempo récord y se ha encargado de todo. Todo han sido facilidades, hemos acabado muy contentos. Mil gracias por todo Yola!!!

5 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Te recomienda un gestor que hace perder el tiempo y la fianza y dan otro y le dice que ya se vendió la casa y se quedan CN la fianza

Ella fue la encargada Jhoana G. , sino me equivoco, pasa que hace y recomienda un gestor q en 3 meses no te saca el préstamo cn el banco y ese gestor es recomendado por ella, y entonces pasa q a la semana q te dice q gestor no pudo ,habla mal d el y en viceversa ,y entonces ella te recomienda a alguien q no da la talla como gestor ,y luego te dice q hagas un depósito de 11 mil en menos de una semana o sino pierdes el dinero q has dado y entonces te pasa a otro gestor para q te haga la gestión y el tasador te dice ya está vendida 🧐 , entonces ? Y hablando con el gestor nuevo dice que no es la primera ves que han caído varias personas,por q obvio te hacen el paripé para que pase el tiempo y al final se queda CN el dinero de la fianza ! Pero q listos , como dicen en su anuncio usted tranquilos q nos encargamos , es más mentira y ni llamarla por q ni contestan , espero q les sirva a la gente que busca información no confiar ,es la primera vez q estamos en la búsqueda de un casa y no tenemos ni la menor experiencia, que milagro que una casa que no se vendió en 3 meses se venda en menos de semana y dias ,o quiere decir que no éramos los únicos ?

5 de julho de 2024
Opinião espontânea
logótipo da Elephant Estate Agents Bristol

Resposta da Elephant Estate Agents Bristol

We’re very sorry to read about your experience, and we understand how frustrating this situation must have been.

However, we believe this review may have been posted on the wrong company page. We are Elephant Estate Agents, a Bristol (UK)-based agency, and we do not have any team members by this name or operate in the way described.

It’s possible you may have been dealing with a different company with a similar name. We’d recommend contacting them directly so they can look into this for you.

If this review was intended for another business, we would really appreciate it if you might consider removing it from our page.

If you were trying to reach our Bristol team, please don’t hesitate to get in touch, we’d be very happy to help.

Best wishes,
Elephant Estate Agents Bristol


Sentimos mucho leer sobre su experiencia y entendemos lo frustrante que debe haber sido esta situación.

Sin embargo, creemos que esta reseña puede haber sido publicada en la página de la empresa equivocada. Somos Elephant Estate Agents, una agencia con sede en Bristol (Reino Unido), y no contamos con ninguna persona en nuestro equipo con ese nombre ni operamos de la manera descrita.

Es posible que haya tratado con otra empresa con un nombre similar. Le recomendamos ponerse en contacto directamente con ellos para que puedan revisar su caso.
Si esta reseña estaba destinada a otra empresa, le agradeceríamos mucho si pudiera considerar eliminarla de nuestra página.

Si intentaba contactar con nuestro equipo en Bristol, no dude en ponerse en contacto con nosotros—estaremos encantados de ayudarle.

Un cordial saludo,
Elephant Estate Agents Bristol

Classificada 5 em 5 estrelas

Cinco Estrellas y NO una

Recientemente envié una reseña sobre la magnífica labor desarrollada por su agente Pepa Ivanova durante nuestra reciente operación de venta y compra de nuestra vivienda habitual, y por error, puse 1 estrella cuando en relación con su buen hacer deberían haber sido 5. Solo me queda reiterar lo dicho en mi anterior reseña volviendo a destacar la gran profesionalidad y magnífico trato recibido de Pepa.

27 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Professional and personable

As a purchaser dealing with Elephant, I found them to be very professional and responsive at all stages of the process.

I had the pleasure of having Catherine show me round the property and found her to be very genuine. She didn’t attempt to sugarcoat any of the property’s downfalls and told me how it was which made me feel more confident when putting in my offer.

Elephant were aware of our eagerness to complete ASAP and were always on the ball when chasing solicitors to hit deadlines and providing myself with updates.

When Catherine was out of the office, Elephant always ensured another agent by the name of Sam was there to pick things up. This gave me peace of mind that I didn’t have to chase them for anything on the purchase and made the whole process fairly stress free.

From my perspective, Elephant were great to work with and would recommend them onto anyone buying/purchasing property.

Many thanks for your help guys!

1 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I like my estate agent!

Elephant Estate Agents provided us with a really useful and high quality service. They organised the marketing very quickly. All the staff came to see the house before it hit the market. And then they were extremely helpful throughout the sale process. All for the same fee as the other local agencies, two of which I've used in the past. I never thought I would recommend any estate agent. But here I am.

24 de setembro de 2014
Opinião espontânea
logótipo da Elephant Estate Agents Bristol

Resposta da Elephant Estate Agents Bristol

Thank you David; sorry we’ve taken so long to reply.
You could probably tell us all the statistics attached to the delay! It’s much appreciated anyway.

Thank you for our first TrustPilot review.

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