They have great quality and the shipping is normal I’ve ordered a couple different things from them and I’m impressed! They always reach out when I text 8/10 service!
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Leia as opiniões dos outros
It is reliable and the products are of good quality, although it takes a little while, but it's worth it.
They didn’t reply on questions we had until the shoes were delivered. We thought something was wrong due to long delivery time. But in the end we got everything!
A empresa respondeu
I’ve Bought About 6 Pairs Of Shoes And They All Were Perfect Also Great Costumer Service
Informações sobre a empresa
Escrito pela empresa
EM Sneakers is committed to making it easier for all those who love sports and pursue fashion to get their favorite shoes. The emergence of reps sneakers brings us closer to this goal. The word "reps" in reps sneakers has become popular in recent years, but reps sneakers first appeared in the late 20th century, when people didn't know what the word "reps sneakers" meant. But now, reps sneakers has developed for more than 50 years, forming a unique culture and soul, and is welcomed by most people. The reps sneakers we sell today have received unanimous praise, and they all recognize our products. After understanding the culture and spirit of reps sneakers, EM Sneakers has also formed its own unique culture and philosophy. Over the years, EM Sneakers has been insisting on providing 1:1 quality reps sneakers, and has continuously derived different brands of reps sneakers. In terms of shopping, EM Sneakers constantly updates products and follows the trend. In terms of logistics, we have a complete transportation process and cooperate with many transporters. If you have any questions, please contact EM Sneakers' customer service directly. We will enthusiastically answer customers and try our best to solve all problems.By communicating with our customer service, you can feel that EM Sneakers' philosophy is implemented in every aspect.
Informações de contacto
3,9
Bom
26 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da emsneakers.com
During February, we observed the Lunar New Year holiday, during which our property management services and suppliers were temporarily suspended.
However, prior to the holiday, we communicated with all our customers; any customers experiencing shipping delays were offered a complimentary pair of Chrome Hearts socks as a gift.
We are confident that our customer service team has already reached out to you. Furthermore, as logistics operations have now fully resumed, the shipping status of your order has undoubtedly been updated. Should you have any further questions, please feel free to contact our online customer support team.
Didn't ship in time
Didn't ship in time, i was speaking to someone for help and they were talking junk to him about me, responding to him but not me ( the customer ) about why my order hasn't been shipped or delivered.
2 de março de 2026
Resposta da emsneakers.com
During February, we observed the Lunar New Year holiday, during which our property management services and suppliers were temporarily suspended.
However, prior to the holiday, we communicated with all our customers; any customers experiencing shipping delays were offered a complimentary pair of Chrome Hearts socks as a gift.
We are confident that our customer service team has already reached out to you. Furthermore, as logistics operations have now fully resumed, the shipping status of your order has undoubtedly been updated. Should you have any further questions, please feel free to contact our online customer support team.
Actually Real And Don’t scam
28 de fevereiro de 2026
They didn’t reply on questions we had…
They didn’t reply on questions we had until the shoes were delivered. We thought something was wrong due to long delivery time. But in the end we got everything!
25 de fevereiro de 2026
Opinião espontânea
Resposta da emsneakers.com
Sorry, friend, there is a time difference between us.
However, as long as you contact us via email or WhatsApp, we will reply within 24 hours (excluding holidays, which may cause delays).
We provide cross-border services. Due to the need for manual handling of customs duties and clearance procedures, logistics may be delayed during peak seasons. Therefore, please wait for updates. We hope you receive your desired goods.
Thank you for your feedback. We will strive to improve our response speed and logistics efficiency.
THEFT, LAWSUIT COMING
THEY ROB YOUR CREDIT CARD INFORMATION DONT BUY SUE THE SITE OWNERS
29 de dezembro de 2025
Opinião espontânea
Resposta da emsneakers.com
We will never misuse our customers' information for any illicit activities; we respect the privacy rights of every client.
Unless there is a suspicion of fraudulent payment activity, we will contact you to request proof of payment. This measure serves as a safeguard for both your personal interests and our own; we hope for your understanding and cooperation.
i ordered a pair of black phantoms for…
i ordered a pair of black phantoms for 66 dollars with shipping and it didnt go thru (and i dont know why) and then my card got locked down and they took 7000k from my card so DONT!!! use them they are scammers
10 de julho de 2024
Opinião espontânea
Resposta da emsneakers.com
If you purchased merchandise worth $66 but were charged an amount of $7,000, we maintain that this transaction is not associated with our orders. This is because, in the event of any billing discrepancies, we invariably contact the customer—or respond to customer feedback—to verify the details with the bank.
The bank, in turn, provides us with authentic documentation confirming the actual transaction amounts.
Although we operate as a cross-border platform, we will not tolerate any baseless or outrageous defamation.
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