Energysave Opiniões 

Cold calling repeatedly - TPS registered number

Absolute disgrace. 4 times they have been told it's a TPS registered number this week.

Talking over me as I told them each time.

The cold call is fine, but they're using AI to conduct the conversion. The person you're talking to has all the lines pre-recorded.

Block the numbers if you can.

Cold call and what seemed to be AI driven. Not listening to my responses that I live in Scotland and they serve England and Wales. Avoid!!!

Discussing company ethos. Ring people randomly and you do not like us to ask question you hang up.
This is a bad way to conduct business and I hope the you are stopped from harassing people.

It’s just not acceptable to go cold calling random people repeatedly. You are using a range of rented numbers specifically to stop people from being able to block you easily. Get lost and leave us alone.

Worst type of company going. Basically stalkers and keep calling even after you’ve asked to be removed from their database. It’s time to put them through trading standards and Ofcom. They should have a massive fine - then they’d stop.

Will not stop cold calling every time they call I block the number but keep getting through on different numbers

Thought it was now illegal to keep harassing people

I thought it was illegal to cold call. I have blocked their number twice now but still they seem to get through.

Cold calling at 7.30pm on a Saturday night is not the way to get any business. Imbeciles!!!

These people are nothing but harassment!! Even though i block every sales call tgey still come, voice recorded sales calls pretending to be people, nothing i do seems to stop them calling every day, the number on their false site goes straight to an EE voicemail!!! Keep away

Brilliant from start to finish. Mark and Billy did an outstanding job on our roof. I was very impressed with the quality of their work and how they cleaned up around the property when they were finished. I would have no hesitation in recommending energy save.

Future clients beware!!! The company's strategy is to dangle the carrot of a 'free damp survey' with a caveat: the landlord and tenant must be present together at the time of damp the survey. The representative would then literally do his utmost to armtwist, pressurise and gaslight you (the landlord) in the presence of the tenant, and try to incite them against you with sole aim of getting you to accept the ridiculously inflated quotes. The desperation from the man sent out to my propert was beyond appalling, on the day in question. Indeed, I have read comments from people who got missold damp course treatment they did not need or got given quotes which were outrightly exaggerated.

Thank goodness I saw through the smokescreen and stood my ground. I could see the disappointment in the face of the so-called very unprofessional engineer sent by this company to survey my property, when he realised he was backing the wrong horse on the day. It is now more than 3 weeks since I complained via telephone call to the company, with a promise that the customer service manager would be in touch - not even the courtesy of a callback from anyone at the company. This only confirms my suspicion that the representative truly represented the values (or lack thereof) of the company.
PS: no apologies or damage-control comments required from your company on this comment. It is my own personal experience that I have opted to share so future clients can manage their expectations accordingly.

Thank you.

Ashley Burridge was fantastic with sorting our energy contracts out. Really put us at ease, very friendly and professional and super helpful! Would definitely recommend him and definitely use him again in the future. Thank you

A bunch of time wasters and crooks. They came and did half the job and couldn’t even finish the job. Now I’m chasing them for my refund as I had paid the full amount upfront. They seem to be avoiding my calls and ignoring my emails. Use them at your own risk

They fit the windows to an okay degree but it took them over a month to fit 3 of them. With different people showing up every week. The handles were tough to push down all the way, as well as the easy clean feature being a pain in the a-hole to adjust.
a while after i watched these cowboys on bbc watchdog, I'm glad that they're not in business anymore.

I wish i didnt have to choose one star this company makes the customer believe something else and then when the time comes changes everything and blames the customer appauling service and cheeky staff members talk about being professional lol.. please guys do not trust these uneducated scammers.

Wish I could give one star. Appalling service - and none of their e-mail addresses work!

This company is a SCAM! BUYER BEWARE!

BEWARE BEWARE inverter indoor use but installed outdoor so warranty void on solax inverter. solar LG powerbank faulty and took 6mths to get them to look at but i had to pay a local solar company to fix. JAY the so called manager promised to pay and insisted they had paid but would not send payment invoice. JAY lied about installation problems even though i watched installation of powerbank. NEVER call back and i had to call daily for 6mths and also speak to solax and LG myself. LIARS AND THIEVES.

Went through this company, but stayed with present supplier. Ryan couldn’t be more helpful & friendly.
Had 6mths left on present contract but, due to a change in the business , my present contract became void & i had to go straight into the newer, more expensive tarriff & was not told any of this. After receiving new contract I rang energy save & asked Ryan why he didn’t tell me this, he couldn’t be less helpful & was completely uninterested, he said he’d call my energy company & get back to me in 20 mins. Never heard from him again!