Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Electricity Made by Texans, for Texans. We're Energy Texas, and we're here for one reason and one reason only: To give you a top-notch rate on electricity. And make sure you have a great experience with us. We know, we know, that's two reasons. But that's what we're here for. We've combined everything we love into one, tried-and-true Texas energy company that offers affordable electricity plans that fit everyone's needs and budget. If you're ready for Texas-sized savings with none of the BS, we're here, y'all.
Estados Unidos da América
2,6
4 opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
If I could give zero stars, I would. Do not switch to this company. Their customer service is awful, they bait and switch. I've had multiple providers over the years and never had any "issues" with any of them. The rate you saw was the rate you got. Not with Energy Texas. Beware.
Entered a 36-month contract in good faith. Then, 14 months into said contract, Energy Texas sold my contract to Discount Power (who are an AWFUL company). Contacted Energy Texas to discuss my options, rather than transfer to Discount. Was told flatly that I had no options. It was in my contract that they could sell me without my consent, and I could pay the $500 early term fee if I wanted to find my own new provider. Just because its in the fine print of a contract doesn't make it acceptable to treat customers like slaves. Do NOT trust Energy Texas or do business with them. They are highly unethical.
kw usage went from 13c per hour to 18c in one year. just another greedy company doing greedy company things.
The company offers rewards for things like paying your bill on-time. If you redeem the points anytime near the end of your contract and then switch to a different provider, they will delay sending your chosen reward until you're no longer a customer and then claim you don't qualify for it because your account is closed! They had nearly 3 weeks to send my reward and never did. Their terms and conditions state it could take up to 60 days to receive your reward, but this is a delay tactic used by them because they know people will most likely attempt to redeem their points just prior to switching to a new provider. When I first signed up with Energy Texas, it took only 7 days to receive a promo gift card. Hmmm it's amazing how when you first sign up with them, it only takes them 7 days to issue the reward; but when you're leaving them, it now magically could take up to 60 days! You're fooling no one Energy Texas! You're a scam company that should be shut down. I redeemed my points and gave you ample time to send my reward before the account was closed. Now, I miss out on the reward because you strategically took your sweet time! Energy Texas is an unethical company who can't be trusted.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
