Enlighten Smiles Opiniões 

450
•
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Always use enlighten tooth products as I have since I've had my teeth whitened. Great stuff highly recommended.

A empresa respondeu

Classificada 3 em 5 estrelas

I like the toothpastes but the guaranteed Enlighten system did not work despite receiving more gels. My teeth still haven't attained B1 shade despite commencing treatment in March/April 2026 😔. A l... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Love this toothpaste have been using it for 9 months after I had whitening enlightening treatment from my dentist I’m am thrilled with treatment and toothpaste highly recommend wouldn’t use any other... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Recently had my teeth whitened and veneers fitted. Used enlighten smiles during the whitening process and have carried on after the veneers were fitted. Product really works even my hygienist remarke... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de branqueamento de dentes
  2. também em
  3. Dentista
  4. Dentista cosmético
  5. Fábrica de cosméticos

Escrito pela empresa

Whiten with a Guarantee ⭐️ We manufacture the best UK based professional teeth whitening system and our latest evolution, EVO4 is our fastest and most effective formula yet. With precision designed custom whitening trays, EVO4 gives VITA B1 results in just three weeks, and long-lasting results without the need to make lifestyle compromises. Carry on enjoying red wine and other favourites while living life to the full.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

450 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(450)

122 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Would highly recommend enlighten teeth…

Would highly recommend enlighten teeth whitening. Ive continued to use the toothpaste and wouldn’t use anything else, the results are amazing! Ordering from the website is easy followed by speedy delivery

17 de julho de 2025
logótipo da Enlighten Smiles

Resposta da Enlighten Smiles

Hi Gill,

Thank you for such a glowing review! We’re so glad to hear you’ve had an amazing experience with Enlighten and that the results speak for themselves!

It’s wonderful to know the toothpaste has become your go-to, and that ordering and delivery have been smooth and easy!

We truly appreciate your recommendation!

Classificada 5 em 5 estrelas
logótipo da Enlighten Smiles

Resposta da Enlighten Smiles

Hi John,

Thanks for your review! We're glad to hear that your order arrived quickly and that you're already starting to see results.

We appreciate your support and look forward to hearing how things continue to go!

Classificada 1 em 5 estrelas

Still disappointed

I put a review on in March to finally get a response.
I followed the advice and continued to whiten as requested.
Contacted Enlighten again as I still wasnt happy however the business development manager did not respond this time despite my chasing again after two weeks!
I contacted and spoke to someone However, same again. Contacted my dentist who yet again gave me more product to continue………………..
The lady I spoke to did ring me to see how I was getting on and I explained that I wasn’t happy with the results.
‘It’s nearly B1’ was my reply despite the ‘B1 guarantee’

As far as I am concerned I have spent £600 on a product and have not had the desired results.
Clearly the product works well for others however there are some of us for whom it doesn’t and to keep telling me it’s nearly the guaranteed shade and to keep whitening is not acceptable and poor customer service.

8 de julho de 2025
Opinião espontânea
logótipo da Enlighten Smiles

Resposta da Enlighten Smiles

Hi Amanda, Ana here.

In March, I reached out regarding your treatment and coordinated with your dentist, who agreed to assess your case in consultation with our team. We concluded that, since your teeth were already close to a B1 shade, additional whitening gel would likely achieve the desired result.

I apologise for not responding to your recent email. Reason behind this was initially it took a little while to get in touch with your dentist. Afterwards, my colleague spoke with both you and your dentist by phone and were informed that the situation was being addressed and that there is nothing else to be added at that point. This review is the first written update we have received since, and we will review your case again.

Please note two points of clarification:

- The comment that you were “nearly at B1” was made before you received the extra gel. To confirm whether the additional whitening has achieved B1, your dentist must measure your shade using a Vita shade guide.

- Whitening can require more time for certain cases. Not achieving the target shade within the standard three weeks does not indicate treatment failure. If your dentist believes that an additional two weeks of gel will achieve B1, we recommend following that plan. We provide guidance based on our experience, but your dentist’s clinical judgment ultimately determines the course of action.

I will follow up by email shortly to discuss the next steps.

Best regards,
Ana

Classificada 5 em 5 estrelas

The toothpaste is amazing

The toothpaste is amazing, Fors what it says. Keeps my teeth clean and white.

6 de junho de 2025
logótipo da Enlighten Smiles

Resposta da Enlighten Smiles

Hi Roxanne,

Thank you for the kind words! We’re so glad to hear the toothpaste is doing exactly what it’s meant to — keeping your teeth clean and white!

We really appreciate your support!

Classificada 5 em 5 estrelas

Excellent toothpastes

Been using both toothpastes since having a whitening treatment. Really working at keeping teeth white. Tastes great. Online ordering and shipping fast. Of course quite expensive but well worth it in my opinion.

23 de junho de 2025
logótipo da Enlighten Smiles

Resposta da Enlighten Smiles

Hi Paul,

Thank you for your wonderful feedback! We’re so pleased to hear the toothpastes are helping maintain your whitening results and that you’re enjoying the taste too!

We are thrilled to hear that you know they’re worth it! We're always improving and testing the formulation to keep bettering them!

Classificada 5 em 5 estrelas

There is no other toothpaste like this!

This toothpaste is brilliant, I have been using it now for years and I will never change to another one. The cleansing is so good and the sweet taste of it stays with you all day. It also whitens, what else would you want! Deliveries are always very prompt and very well packaged. Great service 5*****

17 de junho de 2025
logótipo da Enlighten Smiles

Resposta da Enlighten Smiles

Hiya!

Wow — thank you for such a fantastic review! We’re delighted to hear you’ve been loving the toothpaste for years and that it continues to deliver everything you need — from a great clean and lasting freshness to whitening power.

It’s also wonderful to know our deliveries and service have been consistently reliable for you! We always aim for stellar service from start to finish!

We truly appreciate your loyalty and look forward to being part of your routine for many more years to come!

Classificada 5 em 5 estrelas

Delighted with the results of enlighten…

Delighted with the results of enlighten serum and whitening toothpaste. And quick delivery.

16 de junho de 2025
logótipo da Enlighten Smiles

Resposta da Enlighten Smiles

Hi Cyndy,

Thanks so much for your lovely feedback! We’re delighted to hear you’re enjoying the results from the serum and whitening toothpaste, and that your order arrived quickly.

We appreciate your support and look forward to being part of your smile care for a long time to come! :)

Classificada 5 em 5 estrelas

I looove the products

I looove the products, the customer service is amazing, there is always someone to come back to you quickly and be proactive. The delivery has been good.

12 de junho de 2025
logótipo da Enlighten Smiles

Resposta da Enlighten Smiles

Hi Rachelle,

Thank you so much for the love! We’re thrilled to hear you’re enjoying the products and that our customer service team has been helpful and responsive — that means a lot to us!

We’re also glad your deliveries have gone smoothly. We look forward to being with you on your smile journey for a long time to come! :)

Classificada 5 em 5 estrelas

My order was delivered in no time at…

My order was delivered in no time at all. However, I was asked a couple of times by email to review the products within a day or two of receiving my order before I’d had a chance to use them. However, now that I have been using them, I am satisfied with the quality.

13 de maio de 2025
logótipo da Enlighten Smiles

Resposta da Enlighten Smiles

Hi Jennifer,

Thanks for your review! We’re so glad your order arrived quickly and that you’re happy with the products.

We’re always excited to hear feedback, so we really appreciate you taking the time — and completely understand that you needed a bit more time to try everything first!

Thanks again for choosing us to keep your smile bright! :)

Classificada 3 em 5 estrelas

High cost for “not bad” results

Although there is some difference, for all the money spent I don’t feel it was worth that amount.

I started the treatment back in January of this year and have been topping up monthly to start to see if there were any changes. I still have been left unsatisfied.

Even when I initially brought this up with my dentist that I wasn’t too happy with the results they did not address it and instead insisted on the fact my teeth look better than before the treatment. Mind you I followed the instructions properly.

I went through a lot of sensitivity for okay results and I somewhat regret this expense. I am writing this review so people really think about this and also get more than one opinion/consultation before such a cost.

31 de janeiro de 2025
Opinião espontânea
logótipo da Enlighten Smiles

Resposta da Enlighten Smiles

Hi there,

Thank you for sharing your experience—while we’re truly sorry to hear you’re feeling this way, it sounds like your concerns were primarily with the treatment process and follow-up care, which can only be best addressed by your dentist, as we, as the product manufacturer, are not legally able to provide patient care or solutions. We are however, always happy to support both you and/or your dentist in any way we can, mainly guidance on how to fix your situation, if at all possible.

Has your dentist measured the resulting shade of your teeth against a VITA shade guide and concluded that your teeth are at B1? If so, then your treatment would be considered successful in view of the fact that B1 is the whitest natural shade there is and is also our guarantee.

Our main aim in every case is total satisfaction, as we intend with our B1 guarantee. This, sometimes, can take a longer period due to other factors. We are sorry to hear that you are not satisfied as yet, however, we would love to work with your dentist on your case to try and get you the results you desire.

If you would be keen to give us your consent to consult with your dentist on your behalf, we would like to discuss your case clinically to try and find a solution that best fits your dental needs, as well as your desired results. If you are keen to go ahead, please do write us on social@enlightensmiles.com with your dentist’s name and address, and we’ll do our best to get you to your desired outcome!

Classificada 5 em 5 estrelas

excellent

Premium products and service

28 de abril de 2025
logótipo da Enlighten Smiles

Resposta da Enlighten Smiles

Hi Alina,

Thank you for your review, we appreciate it greatly and aim to continue providing you with the premium products, Service and Smiles that Enlighten is known for!

Classificada 5 em 5 estrelas

Excellent product

Myself and my daughter use the toothpast and my daughter is having teeth whitening through the dentist which uses enlighten

19 de maio de 2025
logótipo da Enlighten Smiles

Resposta da Enlighten Smiles

Hi Margaret,

Thank you for your kind review! We're thrilled to hear that the both of you love the toothpaste! Your recommendation truly means a lot to us!

Classificada 1 em 5 estrelas

This is the worst experience anyone’s…

This is the worst experience anyone’s teeth can ever go through. I have never regretted spending money this much in my life! Complete waste of money. To think I used my hard earned money to buy this level of pain. The sensitivity that this product causes is indescribable. How this product is still being promoted and sold by anyone still shocks me. There are tonnes of review here about the horrendous sensitivity that this product causes to the teeth and the company continues to make one excuse after the other for this let down of a product. The misery I have gone through whilst using this product cannot be explained and I have resigned to fate that I have wasted my money because I won’t be going anywhere near those syringes again. I have left this review here so that no one else goes through this dark ordeal!

15 de maio de 2025
Opinião espontânea
logótipo da Enlighten Smiles

Resposta da Enlighten Smiles

Dear Bim,

Thank you for your feedback. We’re very sorry to hear that you experienced such discomfort during the whitening process. We try to mitigate sensitivity in every way we can, in that we do over 2,300 cases a month and only find less than 10 cases of high sensitivity in that same period. This is around 0.43%. These 10 are usually due to specific clinical causes, ie. personal dental circumstances.

Dentists are usually able to spot enamel issues or bruxism (ie exposed dentine, thin overall enamel or grinding and/or clenching) and treat them prior to, or during, treatment. Has your dentist mentioned anything before or during your treatment?

From our records, we are unable to find your case. This may point to trays that have not been manufactured by us, which we are unable to vouch for. Just to confirm, have you received the full whitening Kit containing 3 whitening syringes, one Enlighten Serum toothpaste, one Enlighten White toothpaste, a desensitising Comfort pen, and custom-made trays?

We do have protocols in place for if a patient has sensitivity, which we implement as soon as we are aware of the struggles faced. We're sorry to have not been told sooner so as to help you earlier on your journey. We are always willing to try our best and assist you, should you still wish to do so.

We take all feedback very seriously and would like to better understand your case to see how we can support you. If you’d be open to it, we’d appreciate your consent to contact your dentist and to discuss and provide any guidance that might help. Please feel free to contact our team at social@enlightensmiles.com outlining your dentist’s name and address, and we’ll do our best to get you to your desired outcome

Best wishes,
The Enlighten Team

Classificada 5 em 5 estrelas

Fast delivery

14 de maio de 2025
logótipo da Enlighten Smiles

Resposta da Enlighten Smiles

Hi Scott,

We're happy to know our delivery was efficient! I hope you enjoy your toothpastes! :)

Classificada 5 em 5 estrelas

Great service

Reasonable price. Website easy to use. Efficient service.

22 de abril de 2025
logótipo da Enlighten Smiles

Resposta da Enlighten Smiles

Hi Sheri,

We appreciate your kind words. Thank you for choosing us to keep your smile bright and white!

Classificada 5 em 5 estrelas

Really great service

Really great service, quick and speedy delivery. I’ve used the Enlighten toothpastes for several years now and find they keep my teeth looking really white.

10 de abril de 2025
logótipo da Enlighten Smiles

Resposta da Enlighten Smiles

Thank you for your review, Jane - we strongly appreciate your loyalty. We are so glad to be able to be part of your dental routine and know that it positively impacts your oral health. Keep on shining ✨

Classificada 5 em 5 estrelas

I am really liking this duo of…

I am really liking this duo of toothpaste. I can notice my teeth are whiter and although sensitive they are not affected. If anything they are less sensitive. As an aside to the benefits. The black and white tubes look really nice on my shelf!

1 de maio de 2025
logótipo da Enlighten Smiles

Resposta da Enlighten Smiles

Hi Nicola,

Thank you so much for your kind words. This is what we like to hear - we are delighted to hear you are pleased with the products. Also, it is good to hear that it's coming in handy as an interior design piece too 😁

Best wishes,
The Enlighten Team

Classificada 5 em 5 estrelas

Enlighten Serum order

My order was delivered within 24 hours! Excellent service for an excellent product

28 de abril de 2025
logótipo da Enlighten Smiles

Resposta da Enlighten Smiles

Many thanks for your lovely review! We’re happy everything went smoothly from order to delivery. Hope to see you again soon!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais