Epic Zen is a gem of a shop and being a local I find myself there four or five times a week, popping in either to buy food, treats, supplements, skin care, and even cleaning materials. The staff are... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I've been buying vitamins and natural health remedies for years in London. I actually live walking distance from Planet Organic and Holland & Barrett. But I can honestly say that the staff working he... Ver mais
Superb product. I was skeptical because I’d read many places that UK CBD isn’t worth it, was pleasantly surprised, it’s food quality and I can attest to the epic experience of epiczen cbd drops being... Ver mais
Having never jumped on a plane without a huge amount of Alcohol to get me through, I didn’t think I’d be flying again having stopped drinking. I popped in to EpicZen and the lady on the day was incre... Ver mais
Informações sobre a empresa
- Loja de vitaminas e suplementos
- Loja de cosmética
- Loja de comida saudável
- Loja de comida natural
- Nutricionista
- Terapeuta
Informação fornecida por diversas fontes externas
Ethical Health Shop All the products in our health shop are free from any nasty or hidden ingredients! We work hard to select only the best and most trusted brands, so you don’t have to waste your time reading the back of all those bottles.
Informações de contacto
1a Camden Walk, Islington,, N1 8DY, London, Reino Unido
- 02039165557
- info@epiczen.co.uk
- www.epiczen.co.uk
4,8
Excelente
210 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nice to shop on the high street
Nice to shop on the high street. Friendly and knowledgeable service. Shop has good selection of quality vitamin brands etc. Found what I wanted plus some organic hand sanitiser! Will return.
23 de março de 2026
Great wellness product selection
Great selection of wellness products including supplements and vitamins.
10 de dezembro de 2025
Resposta da EpicZen
Thank you, Genevieve. We’re really glad you enjoyed the selection. At EpicZen we try to stock carefully chosen wellness products, supplements, and vitamins that we genuinely believe can support people’s health. It means a lot to hear that you found the range helpful. We hope to see you again soon in the shop.
Resposta da EpicZen
Hi Meena,
Thank you for the kind words. We really appreciate you taking a moment to share your experience. It means a lot to our small team at Epic Zen to hear that you had a positive visit.
We look forward to welcoming you back again soon.
The team was incredibly welcoming
The team was incredibly welcoming, and the products were both stunning and of high quality. I am eager to visit again!
24 de janeiro de 2026
Opinião espontânea
Resposta da EpicZen
Aloha Christopher,
How kind of you to take the time and leave this lovely comment. We assure you that we are eager to meet you again. Your lovely and loving energy is needed everywhere:)
Thanks for the excellent service!
Thanks for the excellent service!
30 de dezembro de 2025
Opinião espontânea
Very great customer several and young lady who works knows the items very well
4 de outubro de 2025
Resposta da EpicZen
Thank you for your kind words. We will let her know about your feedback.
It is a magic shop
26 de setembro de 2025
Resposta da EpicZen
How wonderful for you to say this. Thank you
Resposta da EpicZen
Your are wonderful. Thank you for your feedback. 🤗
Quality products and thoughtful…
Quality products and thoughtful service. If they don’t have what you want, they suggest other local stores that may carry the item. Always my first port of call.
4 de setembro de 2025
Resposta da EpicZen
Thank you for your lovely review. We always aim to be helpful and genuinely care about our customers and community. Your continued trust and support mean the world to us.
Good products and customer service
I like the products and the person working in the shop was very kind and helpful
25 de agosto de 2025
Resposta da EpicZen
Thank you for taking the time to leave a review. We are really happy to hear your experience in the shop was a positive one. Your support is truly appreciated.
Excellent service
17 de junho de 2025
Resposta da EpicZen
Thank you so much, Gulav 🙏
Disappointed
Disappointed – Poor Product Condition and Dismissive Response
I purchased a supplement from this store that didn’t meet expectations — the texture and smell were off, despite being within its expiration date. I’ve used the same supplement from other sources before, so I know this wasn’t normal. It suggested improper storage somewhere along the line.
I contacted the store requesting a refund or exchange, but was refused. I was later contacted by both the manager and the CEO of the supplement’s manufacturer, who told me that similar concerns are not uncommon among customers — and used that as a basis to deny my request. That explanation only added to my concern, as it implies a recurring issue that still isn’t being addressed.
Disappointed not only with the product, but with how the complaint was handled. Proper storage and quality control should be a priority. I won’t be purchasing from this store again.
7 de maio de 2025
Resposta da EpicZen
We're sorry to hear you were disappointed, but we must respectfully clarify a number of inaccuracies in your review.
The supplement in question was sold in perfect condition, well within its expiry date and stored according to the manufacturer's strict guidelines. You raised concerns about texture and smell, and we took your feedback seriously, so much so that we contacted the CEO and Quality Manager of the manufacturing company directly on your behalf. Their response confirmed that the characteristics you described, including crystallisation, are a normal and safe feature of liposomal formulations. This is well documented in the product literature. At no point did they suggest there was any quality or storage issue.
Furthermore, as we are the sole UK distributor of this specific product, your claim that you've used the same item from "other sources" is not accurate.
We always welcome genuine feedback and aim to offer excellent service, but we also have a responsibility to protect our reputation from misleading claims. We stand by the quality of this product and how your enquiry was handled with care, transparency, and direct communication with the manufacturer.
Should you wish to revisit this with a fair and open conversation, we'd be happy to speak further.
EpicZen Team
Coolest shop in Angel
Really like the location on the shop I walk past it pretty much everyday, recently started reading books about the chakras and spirituality like the fact the got natural stones too I’d definitely be back for more purchases
Great staff was really friendly.
Thank you
19 de abril de 2025
Kind and Knowledgable
I have visited this store on several occasions and the customer service is always brilliant. Always very kind and knowledgeable. The products they recommend always do the job as well. I appreciate that the advice is never generic, always specific.
15 de abril de 2025
It was my first time visiting the…
It was my first time visiting the store. I knew exactly what I wanted and the employee was friendly and efficient in helping me find the product. She even helped me with getting 10% off my next purchase. Peaceful vibes & lovely shop-I will be back.
10 de fevereiro de 2025
Resposta da EpicZen
Thank you so much for your kind words! We're thrilled to hear you enjoyed your visit and found exactly what you needed with a little extra savings. Looking forward to welcoming you back to the shop soon. Warm wishes!
Great products and friendly staff
Very friendly staff and some beautiful, good quality products, will definitely return!
21 de janeiro de 2025
Resposta da EpicZen
Thank you for the great review! We're so glad you enjoyed our products and service. We look forward to seeing you again soon!
Resposta da EpicZen
Thank you for your feedback! We're delighted to hear you were pleased with our service. We hope to see you again soon
lovely shop and atmosphere
13 de dezembro de 2024
Resposta da EpicZen
Thank you, Emil. Your feedback means a lot to us!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.