Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Discover the designer womenswear, jewellery, and accessories range at EQVVS. Shop now.
White Hart Street 8-10, NG18 1DG, Mansfield, Reino Unido
Great price with an additional 20% off shoes. Travis provided excellent customer service, answered my query and sorted the delivery out. I work at Flannels and price and shoes were cheaper. Thanks for a smooth transaction.
The customer service team was extremely helpful and took care of my request immediately. They even went above and beyond to make sure my delivery issue was sorted straight away. The product was just as described. Thank you for all your help.
This company is truly shocking.
My item went missing in transit. EQVVS tried to shift the blame on me, refusing to refund or help.
So, explain this. The bag I ordered from you weighs 605 grams (confirmed with the manufacturer)
The empty and tampered package you sent me has a recorded weight when you shipped it of 450 grams (including all packaging)
Please can someone explain how a 605 gram package plus packaging only weighed 450 grams when you shipped it? The label is there in black and white - 450 grams.
I reported to you that my item was missing. You said that it's not your problem. None of this makes sense, I just want my money back. You have clearly messed up or Royal Mail have messed up.
I don't want to hear your lame excuse that "I accepted the parcel and therefore it's my fault" The parcel I received looked fine at first glance so don't try and deflect the blame on me for your fault.
I don't care that you said "you shipped it" so it's "not your problem anymore". I am not stupid. The item I ordered has a weight of 605 grams and the item you sent and packaging had a weight of 450 grams. I estimate the weight of box was 200 grams. So are you trying to tell me that the handbag I ordered was only 250 grams?
A 605g handbag plus packaging should have a weight of around 800 grams. There's a huge discrepancy.
I want my money back, I want a full refund. You have screwed me over now for weeks. Your customer service is dire.
Avoid at all costs
All you need to do is look at the other negative reviews. There's a reason why this company has 3 stars.
Item was sent in a flimsy shoe box which arrived empty and damaged.
Company made a mistake but wont initiate a refund. They should be fixing this issue today not when it suits them. Why should I have to pay and wait because of your mistake?
Wor
Excellent - ordered coated jeans Friday received Monday. Fab service unlike the useless mr Porter
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
