My case was very specific. The thing is, I live in Kazakhstan, and there's no way to find a rare printer part I needed anywhere nearby. Thankfully, this company agreed to help me. After carefully disc... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
It has been a great experience working with Ben Eaton and his team. He has excellent product knowledge and helped us choose the correct product for our needs. ERS provided us with a wide range of sa... Ver mais
A empresa respondeu
Outstanding customer service. My printer was lost by the courier, and instead of making me wait while they investigated, ERS kept me updated, called me back when they said they would, even when it wa... Ver mais
A empresa respondeu
We have worked with ERS for many years and cannot fault the service in any way. They respond quickly to all enquiries and have never disappointed us with delivery. Their professionalism is seco... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Electronic Reading Systems Ltd
Escrito pela empresa
At ERS we come with over 30 years’ experience within the technology industry. We supply the latest solutions from a number of industry leading brands such as Zebra, Epson, Newland, Unitech, Brother and more. Offering a comprehensive range of barcode scanning, mobile computing and label printing solutions for various applications; We can even offer custom development of software!
Shop Online
Contact Us
Barcode Scanners
Barcode Label Printers
Colour Label Printing
Mobile Computing
Labels
Ink Cartridges
Enterprise Services
We’re here to help you find the right hardware, software, and/or complete solution for your business’s requirements (completely tailored, we know, no two companies are the same). Backed by a friendly team of specialists, we provide free expert advice and can offer a range of enterprise services which include the likes of end-to-end project management, nationwide site visits, and unmatched support.
Whether you’re in need of an off the shelf standard label roll, an entry-level scanner for your small business or an industrial label printer to increase operational efficiency, we’ve got you covered. Find all our products online along with accompanying accessories and warranties. Need some assistance? Give our team a call on 01234 855 300, or email sales@ersltd.co.uk.
ERS - Effective Barcode Solutions
Escrito pela empresa
- We want to find you the right solution for your business
- Our aim is customer satisfaction. We want to make sure we find you not only the best product but the right product for your needs.
Informações de contacto
11 & 13 Railton Road, MK42 7PW, Bedford, Reino Unido
- 01234 855300
- sales@ersltd.co.uk
- www.ers-online.co.uk
4,9
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Electronic Reading Systems Ltd
Hi Matt, thanks for your recent 5 star review. One of our top priorities is providing helpful customer service to all our customers, so it's great to hear you feel this way regarding the team, pricing, and efficient delivery service. Should you need anything in the future, please don't hesitate to get in touch. Team ERS
Ben is Brilliant
Ben Eaton is Brilliant. Will always go the extra mile for great customer service! Top notch stuff.
23 de abril de 2025
Resposta da Electronic Reading Systems Ltd
Hi Chris, thanks for your recent 5 star review and shout out to Ben - we've shared this to the whole team. Ben is thrilled you took the time to provide this feedback ( he really does go the extra mile, so it means a lot ) If you need any help in the future, let us know. Team ERS
Resposta da Electronic Reading Systems Ltd
Thankyou so much for the Kind words. We do strive for a customer first approach so very happy we could accommodate your needs not just for product but also Delivery requirements.
very quick and efficient service
9 de abril de 2025
Resposta da Electronic Reading Systems Ltd
Hi Kevin, thanks so much for your recent 5 star review and feedback. We're delighted you're happy with the level of service you received. If we can help with anything in future, please don't hesitate to get in touch. Team ERS
Review of order
ERS are always very helpful and friendly.
Their systems are efficient and the team are knowledgeable. The orders are very promptly delivered - usually the next day. The whole process is made very straightforward.
18 de março de 2025
Resposta da Electronic Reading Systems Ltd
Thankyou for the kind words Mahammad, Great to hear your pleased with your experience dealing with ERS :)
Excellent Service
Excellent service. Order was dispatched and received very quickly. Will definitely use again.
12 de março de 2025
Resposta da Electronic Reading Systems Ltd
Hi Simon, Thank you for your business. I hope you're getting on well with your new device - Vincenzo
Excellent service quick response from…
Excellent service quick response from the team !
7 de março de 2025
Resposta da Electronic Reading Systems Ltd
Thank you for the kind review, just looking at the tracking, UPS are on track for delivery today.
Appreciate your order, Georgios..
Always helpful advice and prompt service
Always helpful advice and prompt service whenever I have contacted ERS :-)
19 de fevereiro de 2025
ERS had exactly the OKI printer…
ERS had exactly the OKI printer accessory I was looking for, check out, price, and delivery options were excellent.
20 de fevereiro de 2025
Great communication very knowledgeable…
Great communication very knowledgeable highly recommend could not fault there services A+++
13 de fevereiro de 2025
Very good service and fast delivery.
Very good service and fast delivery.
I encountered debit card with insufficient amount issue, and the customer service provide very good service to solve the issue.
24 de janeiro de 2025
ERS have been fantastic to deal with
ERS have been fantastic to deal with. Helpful, quick to respond and very professional. Would highly recommend.
20 de janeiro de 2025
Very professional
Very professional, super expertise and sales support. ERC are highly recommended.
31 de dezembro de 2024
Helpful friendly staff.Although there a…
Helpful friendly staff.Although there a slight mishap in that it wasn’t noted that the item had not gone out for delivery on the day of the order.However the refund for missed next day delivery was issued very promptly.
16 de dezembro de 2024
Resposta da Electronic Reading Systems Ltd
Good afternoon,
Thanks so much for your feedback and for mentioning how helpful our team was, it means a lot to us!
I’ve looked into your order and saw it was placed right at our 16:30 delivery cut-off time. My colleague mentioned when the order was placed that it was a 50/50 chance whether we could get it out the same day, but unfortunately, we couldn’t pick, pack, and dispatch it in time for the courier’s collection.
We’re glad we could quickly process the refund for the missed delivery and really appreciate your understanding. If there’s anything else we can help with, just let us know!
Kind Regards,
Emily Williams
& Team ERS
ERS ordering process was easy to…
ERS ordering process was easy to follow. The process took 10 Minutes
However, the parts came from Germany vis UPS who then took over 8 days to deliver.
4 de dezembro de 2024
Resposta da Electronic Reading Systems Ltd
Hi Brian,
We are sorry for the delay in the delivery to you, we do host a lot of stock in our EU warehouse to support EU customers, and this item was only available to ship from Germany. Ultimately, we were let down by our UPS service in this instance.
Thanks for your patience and indeed the order.
I wish you a Merry Christmas.
Steve
Great to deal with
Great to deal with, very friendly and knowledgeable staff.
Technical support 1st class.
3 de dezembro de 2024
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.