Ethicalsuperstore Opiniões 

502
•
TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Never disappointed after well over 20 years of using them. Products that I want, competative pricing...I do keep my open for offers of things we regualrly use. Good packaging and timely delivery. E... Ver mais

Classificada 1 em 5 estrelas

UPDATE ON THIS REVIEW- They've just replied telling me they list the ingredients of the products in question. But they don't match the list of the bakers own website! I emailed this company a co... Ver mais

Classificada 5 em 5 estrelas

For some reason not used this company for awhile (don’t seem to get usual email offers which can be a nuisance but good to remind one of offers). Ordered a load of tinned and bottled goods in Essenti... Ver mais

Classificada 1 em 5 estrelas

One star because they use EVRI - who dump groups of parcels in isolated country lanes. Don't buy from a company that can't deliver but charges you anyhow (£4.95 plus £1 'carbon offset').

Informações sobre a empresa

  1. Comida, bebidas e tabaco

Informação fornecida por diversas fontes externas

Official Site: Shop online at Ethical Superstore for the best in ethical gifts, gadgets and groceries.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

502 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,6

Todas as opiniões

(502)

51 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fabulous customer service

Fabulous customer service. Ordered some items my mum wanted to give out for Christmas presents which were all glass and unfortunately they arrived broken. We didn't even have to contact Ethical Superstore to notify them, and within two days we had a replacement arrive. Always a good sign when a company deals with problems quickly and efficiently. Thank you

6 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

the rudest customer service ever

the rudest customer service i have ever talked to. placed the order on 25/11, i asked about the delivery yesterday via email, no answer. i called them on the phone today, the gentleman denied ever receiving the order and raised his voice over mine. he said that he couldn't find the order i had placed because i couldn't provide an order number (mind you, the order confirmation email i had received from them didn't have any order number). he told me i needed to call my bank to ask about the transaction as it was not confirmed on their side. he wouldn't listen to anything i was saying. he would just raise his voice over mine. i could clearly see the transaction gone through via my bank's app. i eventually hang up and called my bank and they confirmed the transaction had gone through. filing a complaint to reverse the transaction via my bank. don't really care if you are selling ethical goods. your behaviour is unethical and completely anti-customer. i wouldn't recommend this company to anybody.

5 de dezembro de 2023
Opinião espontânea
logótipo da Ethicalsuperstore

Resposta da Ethicalsuperstore

Hi Valeria,

Thank you for providing more information. Unfortunately we are unable to find your order based on the information you have sent over. Please could you confirm the name and email address used for the order? Alternatively please could you forward the order confirmation that was emailed to you to enquiries@ethicalsuperstore.com so that we can investigate this further.

Classificada 5 em 5 estrelas

Impressed

Have been using Ethical Superstore for some time. Excellent products, good value, prompt service. Any problems were resolved by Customer Services very well. Highly recommend.

1 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

What a lovely company

What a lovely company. My order arrived super fast and in perfect condition. I was kept informed on every step of the order progress via emails. The product was the best price I found on the internet. Very happy to recommend Ethical Superstore. Many thanks.

2 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

A great service as always

A great service as always. Excellent range of high quality eco and environmentally friendly products. Order arrived very quickly and well packaged in recyclable and reusable materials. Very impressed!

4 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Very good website

Good to have somewhere I can find nearly all my wholefood and cleaning products in one place, at reasonable prices, with good fast delivery.

27 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Happy customer

Happy customer. Great range of items, not always in stock, but when they are they are at a good price, I would say, compared to the high street. I have recently shopped with offers which make items all that better value. Easy to order, quick delivery, packed well and eco-friendly, of course!

29 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

My Mum bought me an item for my…

My Mum bought me an item for my birthday. A week later it hadn't been delivered. I didn't get it for my birthday. They blamed the supplier who they've now contacted - the supplier said they left it with a neighbour over 2 weeks ago. I know nothing about this delivery!!! I didn't say it was ok to leave or receive a delivery notification or anything. REFUND ME.

12 de junho de 2023
Opinião espontânea
logótipo da Ethicalsuperstore

Resposta da Ethicalsuperstore

Hi Katie, we sent you a request for more information so that we can look into this for you. If you can reply to our request with your order number we can investigate further.

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