Evans Halshaw - Citroen and Vauxhall Mansfield Opiniões 

591
•
TrustScore: 4 em 5

4,0

Southwell Road West, NG18 4TR Mansfield, GB

•

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Brought vehicle in for technical inspection and repair as it wasn’t going into full electric mode. Was told all fixed and checked but car was exactly the same and not fixed. Was told a number of dif... Ver mais

Classificada 5 em 5 estrelas

Always friendly and very helpful service reception staff. A Courtesy car was provided while they had the car. I was kept fully up to date with work being done. And all done on time Being able t... Ver mais

Classificada 5 em 5 estrelas

Purchase used BMW. Easy to reserve the vehicle from their website. Immediate response to arrange an appointment. Friendly cheerful greeting from Luke who was very helpful explaining what to expect dur... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This was our first experience of buying a new car on finance. We were very lucky to be looked after by Jordan , he was very Knowledgeable, polite and patient with us dealing with our many questions. H... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto

Escrito pela empresa

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Escrito pela empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Informações de contacto

  • Southwell Road West, NG18 4TR, Mansfield, Reino Unido

  • 01623 789789

4,0

Bom

TrustScore: 4 em 5

591 opiniões

5 estrelas
4 estrelas
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1 estrela

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4,0

Todas as opiniões

(591)

5889 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Polite always on par with everything.

Polite always on par with everything.

14 de maio de 2025
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi Jacqueline,

We strive to provide excellent service and are glad you found our team polite and helpful.

Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Vehicle Annual Service & Initial MoT

Usual high standard of communication. organisation and friendly customer service received from Lisa (Service Desk) and Darren (Vehicle Collection/Delivery Services) throughout.
The vehicle inspection video produced by the garage technician was, as always, useful and informative.
Thank you

9 de maio de 2025
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi,

Thank you for your kind words.

We are delighted to hear that you were happy with the service you received from our team., especially Lisa and Darren.

We are committed to providing excellent customer service and are glad that you found the vehicle inspection video useful and informative.

Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Excellent service.

1 de maio de 2025
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi,

It is wonderful to receive such a positive review!

All the best!
Evans Halshaw Customer Services

Classificada 4 em 5 estrelas

Jordan and Luke were both really good

Jordan and Luke were both really good, explained everything really well and answered all questions promptly both before and during the sale. Extra addons were offered with a bit of pressure but not nearly enough to be off-putting. Car is great, in very good condition and although service history is not updated online, I have had a full paper trail. Bit of a mark on the wing mirror where the stock sticker was applied, may want to consider a different adhesive as the one used is a bit of a pain to get off. Other than those minor niggles, an excellent experience, would recommend.

26 de abril de 2025
Opinião espontânea
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi Tony,

We appreciate your detailed review and are glad to hear you had a positive experience overall.

It's wonderful to know that Jordan and Luke provided you with such excellent service, explaining everything clearly and answering your questions promptly.

We strive to ensure our team members are knowledgeable and helpful, so we're pleased to hear they exceeded your expectations.

Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Evans Halshaw Mansfield - Jordan

Had a really great experience dealing with Jordan on the purchase of my new car. He explained everything clearly, was incredibly patient with my numerous questions and got the car ready for me to collect in 2 days. Couldn’t be happier with my experience so far! Thank you.

24 de abril de 2025
Opinião espontânea
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi,

We're thrilled to hear about your positive experience!

It's wonderful to know that you found Jordan to be so helpful and patient.

We strive to provide our customers with excellent service, and we're delighted that you were happy with the entire process.

Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Very nice staff and very helpful

Very nice staff and very helpful

24 de abril de 2025
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi Paul,

We are happy to hear that you had a positive experience.
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Adam Walsh fantastic service

Adam Walsh answered all my questions in a prompt professional manner, very very lovely bloke and had a great laugh with him. No question was too much he is such a breath of fresh air having someone like Adam looking after you and not being pushy. Thanks Adam! You’re a real credit to Citroen Mansfield😀

31 de março de 2025
Opinião espontânea
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi,

Thank you for your kind review.

We are thrilled to hear that you had a positive experience at Citroen Mansfield and that you are happy with the service you received.

We appreciate your feedback and are proud of the service provided by Adam.
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Fantastic service

Fast repairs, fantastic communication, and aftercare went above and beyond expectations. Would absolutely recommend.

3 de abril de 2025
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi Ness,

We strive to provide excellent customer service and are delighted that our efforts exceeded your expectations.

Thank you for your kind words and recommendation.
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Went to just look at the boot size, came away with a new car

Went to just look at the boot size of a mini countryman as I wanted to look further into purchasing one into the near future, the car was too good of a deal to not buy that day, after speaking with Jordan who explained everything we needed to know about hybrid mini's. They gave us a decent price on my part exchange. The transaction was all smooth and completed in a timely manner. I was able to test drive the car, complete the sale and collect within 24hrs. Thank you to Jordan for his wealth of knowledge in the car trade and great customer service. We love our new car, Emily & Josh

7 de abril de 2025
Opinião espontânea
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi Emily and Josh,

We are thrilled to hear about your positive experience!

It sounds like you had a fantastic time with us, and we're so happy to hear you were able to find the perfect car for you.

We're proud of our team, and we're glad you found Jordan's expertise and customer service to be top-notch.

We wish you many happy miles in your new car!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Big shout out to Anthony

Big shout out to Anthony, at Citroen Evans Helshaw.
Right from our initial meeting, Anthony made us feel comfortable and completely understood our needs.
Unfortunately due to higher management, we didn't get to see the sale through with Anthony, due to dealership dynamics, however Anthony had already been so helpful upto us leaving, we knew the ins and outs and the rest of the process was ok. However we wished that the dynamics of the storess were not a factor and we could of agreed a sale with Anthony.

29 de março de 2025
Opinião espontânea
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi April,

It's wonderful to hear that Anthony was so helpful and made you feel comfortable throughout the process.

We understand that dealership dynamics can sometimes impact the sales process, and we're sorry that you weren't able to complete the sale with Anthony.

We value your feedback and will share it with the team.
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Rob did a good job in keeping us…

Rob did a good job in keeping us informed during the full process of buying the car from start to finish.

28 de março de 2025
Opinião espontânea
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi Richard,

We're so glad to hear that you had a positive experience with Rob.

We appreciate your feedback and will share it with him.
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Trusted company

Trusted company and service, all staff very friendly, helpfully and professional.

13 de março de 2025
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi Jane,

We are delighted to hear that you had a positive experience and that our staff was able to assist you.

Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Really happy with the car,

Really happy with the car,
Great job by Jordan, very helpful and a quick turnaround.

26 de março de 2025
Opinião espontânea
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi Tim,

We're thrilled to hear you're happy with your car and that Jordan provided such excellent service.

Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Service Experience

My first experience with the service centre after changing my vehicle to a Citroen electric vehicle.

Very happy with the service visit. Staff polite and helpful and no issues with the car service itself. Comfortable customer waiting area as I had the service whilst waiting.

Will have no hesitation in returning for future services or other car problems if they arise.

24 de março de 2025
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi Andy,

Thank you for your kind review and for taking the time to share your positive experience.

We are delighted to hear that you were happy with the service visit and found our staff to be polite and helpful.

We appreciate your feedback and are glad that you found the customer waiting area comfortable.

We strive to ensure that all of our customers receive the best possible service.
Evans Halshaw Customer Services

Classificada 2 em 5 estrelas

be careful and make sure you check everything before you buy…

yesterday i bought a car worth just shy of £11k, i was very excited to come and see this car and then purchase it. Lewis was an amazing salesman and helped me every step of the way with any enquiry i had. i spoke with him on the phone at first and was asking questions about the service history etc and he had all the answers that i needed. We arrived there, took it for a test drive and was more than happy to take it. They had a 7 day free insurance scheme with another company which i tried to enroll in but was unsuccessful due to my age (18). after driving 2h45m to get home we had a further look at the vehicle after it was cleaned and have found the front passenger tyre had bad damage on the outside and the back left had a bubble poking out of the side, both which could have exploded on the way back. apart from that the oil was perfect and the car drove amazingly. could’ve just been a one off but at the end of the day for a car that was stated to be fully checked over for safety concerns. I opened the sun visor in the passenger side, and the mirror was cracked, yes i should have checked this but for something stated as fully checked this should have been spotted. On auto trader the car was stated as having a satnav, on the way home getting the satnav on it came up with an error with no SD card in the vehicle, was very disappointed in this as we were promised a sat nav and this wasn’t even checked to see if it works. Finally, the valeting was not good at all we found receipts and lots of general dirt inside the vehicle and for a £11k car this should certainly not be the case. overall, this has costed me more than i wanted in repairs so far.

24 de março de 2025
Opinião espontânea
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi,

We truly appreciate your honesty, and I’m sorry to hear that your experience didn’t meet your expectations, especially after the excitement of purchasing your new car.

I’m glad to hear that Lewis was able to assist you thoroughly and answer your questions before the purchase. However, I u nderstand your frustration with the issues you’ve encountered after taking the car home.

We strive to ensure all of our vehicles undergo a comprehensive check before being sold, and I sincerely apologise that these issues, like the damaged tires and cracked sun visor, were overlooked. That’s certainly not the level of service we aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

Classificada 1 em 5 estrelas

AVOID like the plague

AVOID like the plague, they claim to offer you £500 extra for your px, when in fact they offer you £500 less than it's actual value!! Absolute Con!!

23 de março de 2025
Opinião espontânea
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi Martin,

Thank you for taking your time to leave this feedback.

I am sorry to hear that your experience has left you feeling this way.

We would like to investigate your concerns in more depth, in order for us to look into this for you, please can you email service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Great dealership

Recently bought a car from here and dealt with Jordan during the sale. He was extremely informative and very helpful, not pushy and was very understanding. Would recommend!

19 de março de 2025
Opinião espontânea
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi Jay,

We're thrilled to hear that Jordan provided you with such excellent service.

We strive to create a positive and helpful environment for our customers, and we're glad that Jordan was able to meet your needs.

Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Jordan was great

Jordan was great, very helpful, great customer service, hoping I won't need to visit again for a while but will happy to do so for my next car!

12 de março de 2025
Opinião espontânea
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi Patty,

We're thrilled to hear about your positive experience with Jordan!

We strive to provide a helpful and enjoyable experience for all our customers, and we're glad Jordan was able to assist you.

Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Hallshaw Evans Mansfield …

Our sales person Jordan was excellent from start to finish, we drove away the car that we wanted which is in superb condition with so many extras. Also all products were well explained. We would highly recommend Halshaw Evans for buying your next car!

11 de março de 2025
Opinião espontânea
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi Mrs Anderson,

Thank you for your kind words about Jordan and your positive experience.

We are delighted to hear that you found the car you were looking for and that you were impressed with Jordan's knowledge and expertise.

We are proud to have such a helpful team and appreciate your feedback.

Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

First time using Evan Halshaw

First time using Evan Halshaw Citroen Mansfield. Jordan was great, professional but friendly. He helped us pick the right car for our needs and price range. He kept me up to date with the car and finer details whilst we waited for everything to get sorted with the old car. Overall a good experience.

10 de março de 2025
Opinião espontânea
logótipo da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Hi Erin,

Thank you for your kind words.

We are delighted to hear that you had a positive experience at Citroen Mansfield.

We appreciate your feedback and are proud of the service provided by Jordan.

Evans Halshaw Customer Services

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