Company Staff were friendly but lacked commitment to my issues / faults on buying the used car. The whole experience I found lengthy and frustrating . I wouldn’t recommend or use Evans Halshaw again.... Ver mais
A empresa respondeu
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Company Staff were friendly but lacked commitment to my issues / faults on buying the used car. The whole experience I found lengthy and frustrating . I wouldn’t recommend or use Evans Halshaw again.... Ver mais
A empresa respondeu
Purchase used BMW. Easy to reserve the vehicle from their website. Immediate response to arrange an appointment. Friendly cheerful greeting from Luke who was very helpful explaining what to expect dur... Ver mais
A empresa respondeu
It was excellent from walking through the door meeting Brodie to booking me in and Jason and team doing a full service and repairs thankyou to you all
This was our first experience of buying a new car on finance. We were very lucky to be looked after by Jordan , he was very Knowledgeable, polite and patient with us dealing with our many questions. H... Ver mais
A empresa respondeu
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Southwell Road West, NG18 4TR, Mansfield, Reino Unido
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I bought a Citroen c5x from here 5 weeks ago I was told there was a full service history with the car but I didn’t get any service records with the car. Also there was no rear parcel shelf. The salesman said he would sort this out he did nothing,so I tried to sort it myself but the firm they bought the car from(enterprise)said they could only confirm to me that evanshalshaw bought the car from them with 40340 miles onthe clock but if they got I touch with them they could supply EV WITHTHEHISTORY and inturn EV could email it to me. So I then spoke to 2xbuisness managers also and the salesman again. It feels like I am being ignored hoping that I will forget this and go away I can assure you that I won’t. I have got all the E mails that I have sent and got a reply to I’m sure they are trying to get out of replacing the parcel shelf and can't be bothered to get the service history for me
You're comments please

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield
very efficient and no further problems ....yet .

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield
Was a very easy experience with buying a car with Citroen motors . Anthony was very helpful and was thorough throughout the whole process .

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield
Anthony was very helpful in assisting us buy our new car, really pleased with his time and explanation of everything we needed to know.

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield
Great customer service with Anthony - informative and supportive.

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield
From start to finish, service was first rate. Anthony did a great job. Super easy

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield
An excellent service , straight forward with information, no pressure on extras , both Lewis and Ant were exceptionally professionals and very helpful with the service they have provided 10/10 for them

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield
Good job, got everything organised and taken care of swiftly

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield
Anthony was very helpful and we are very pleased with the car.

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield
Everyone is so helpful and professional. A rare experience in that they never pressure sell or carry out unnecessary work.

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield
I can't comment on anyone except Jordan, but I have to say how good he is. I told him what I was looking for & he listened to me advised me on a suitable car. He went through all the pros & cons & I didnt feel pressed to make a decision. I've been & picked it up today & he said if there is absolutely anything to call him. He was very knowledgeable & I would recommend anyone going there to ask for him.

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield
Came down from scotland to purchase a car, dealership was excellent and staff were great, especially Anthony who dealt with my car purchace, gave me all the information I needed and cant thank him enough for his help

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield
The salesman, Anthony Norman was brilliant, very knowledgeable, courteous and patient, he answered all our questions thoroughly, making the whole process easy.He is a credit to the company, thank you.

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield
Excellent service from start to finish by Anthony - could not be more pleased. He has been patience, honest and a great communicator throughout the process of buying a first used car for our daughter. Highly recommended and grateful - many thanks!

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield
Very poor customer service from such a large established dealership. I made 2 online enquiries about a car and on both occasions was totally ignored, no response or call back. They just lost a sale from me, as I would have more than likely have purchased the car if I had gotten a response. I then made another enquiry about the exact same type of car with a small independent dealer, and they responded almost instantly, with a friendly and very helpful manner. A note to Evans Halshaws, if you want sell cars, respond to enquiries!!!

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield
Anthony was very polite and helpful

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield
What an easy experience we've had buying a used car from Evans Halshaw. Having done our research we knew the exact car we wanted and travelled an hour to the showroom where Anthony couldn't have been more helpful. Staying well beyond closing time we were able to test drive and negotiate a satisfactory deal into the evening. No pressure selling of ad-ons although we chose to include several of them and were able to spread the cost (thank you). Between doing the deal and collecting the car a few days later Anthony was happy to communicate on his days off and answered various queries quickly and efficiently. I'd buy from here again.

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield
Car booked in for Airbag recall but was messed around from day one with regards booking the appointment and they cancelled the appointment because they ran out of stock, poor planning and management on their part.

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield
I saw the car I wanted on Autotrader on a Sunday, it was exactly what I wanted so there was no real selling involved on the salesman's part (Charlie) so it was easy for him!! Monday the car was paid for Charlie had it delivered 3 hours away to me on the Wednesday. Turn around was very quick which is what I wanted, I had a private plate on my old car and they were great about not selling it until the plate transfer had gone through. Only slight criticism, it would have been nice to have a courtesy call asking how I was getting on with the car and did I have any concerns. But apart from that very happy indeed and when it comes to changing if they have the car I want again I would definitely go back there.

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield

Resposta da Evans Halshaw - Citroen and Vauxhall Mansfield
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