Excellent service, ensured we were looked after, car was managed well and valeted before collection, everything in place to ensure we were legal to take the car away and we were collected from the st... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... Ver mais
A empresa respondeu
Service was seamless from start to finish. Taz went out of his way to personally pick my new car up from a different dealer to ensure a smoother transition, then kept me updated throughout while the... Ver mais
A empresa respondeu
Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Informações de contacto
Whitehall Road, LS12 4RJ, Leeds, Reino Unido
- 0113 387 4400
4,4
Excelente
563 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service 5 stars
7 de setembro de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Excellent service
Excellent service, ensured we were looked after, car was managed well and valeted before collection, everything in place to ensure we were legal to take the car away and we were collected from the station when we went to collect the car. Thank you especially to Joe
4 de setembro de 2026
Opinião espontânea
Resposta da Evans Halshaw - Citroen/Leapmotor Leeds
Hello Susan,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services
Great disability experience helped with…new car
Very good and helpful advice thank you
23 de agosto de 2026
Resposta da Evans Halshaw - Citroen/Leapmotor Leeds
Hello Richard,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Leeds Citroën manager scared of customer...
Last month my son paid cash for a used Nissan Leaf from the Citroën Leeds branch of Evans Halshaw. The car did have some minor cosmetic damage that the Salesperson, Josh, assured us would be rectified. My Son did need the car urgently to attend an imminent funeral, Josh again assured us that after the funeral we could book the car into their body shop and they would put it to rights.
For three weeks now my Son has been calling the branch. Each time he's told he needs to be to speak to the manager and is promised a call back. This call back never happens.
My Son has been to the branch in person and was told the manager was in a meeting.
My Son has contacted Evans Halshaw head office and received no reply.
I can only assume that speaking to a customer, a teenager, is too complicated or intimidating for the manager to cope with.
Or, perhaps, he's under instructions from head office to lie to and cheat their customers.
Obviously we're passing this to trading standards and the motor vehicle ombudsman.
Also obviously we will not be using Evans Halshaw in the future. Plus making sure as many people as possible know what abysmal dishonest service they provide.
It's almost like companies such as Evans Halshaw are trying to drive away customers and hasten the day when everyone buys online.
Maybe, someone from Evans Halshaw will see this and actually care enough to find someone brave enough to talk to a teenager and rectify the issue.
Definitely, don't buy a car, New or Old, or have work done by this company.
2 de setembro de 2026
Opinião espontânea
Resposta da Evans Halshaw - Citroen/Leapmotor Leeds
Hello Scott,
I am sorry to hear that you are struggling to get through to our dealership in Evans Halshaw Brand.
Please email us with your details at help@evanshalshaw.com, and we will ensure that you are contacted back.
Thank you,
Evans Halshaw Brand Customer Services
I had my car serviced here and the…
I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited.
Excellent customer service from start to finish. I would happily return and highly recommend them to everyone!
28 de agosto de 2026
Opinião espontânea
Resposta da Evans Halshaw - Citroen/Leapmotor Leeds
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
The service centre staff are always…
The service centre staff are always helpful and polite.
My car was dealt with in a timely and professional manner.
27 de agosto de 2026
Resposta da Evans Halshaw - Citroen/Leapmotor Leeds
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services
Resposta da Evans Halshaw - Citroen/Leapmotor Leeds
Hello Christopher,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
I had my car serviced 2 months ago and…
I had my car serviced 2 months ago and was charged for a full oil change, yet a month later the oil light started flashing. I took it somewhere else and they had clearly not changed the oil as the level was very low and the oil that was there was dirty.
29 de junho de 2026
Opinião espontânea
Resposta da Evans Halshaw - Citroen/Leapmotor Leeds
Hi Luke,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
We just waited in their showroom whilst…
We just waited in their showroom whilst the vehicle was checked over and the tyre repaired
25 de agosto de 2026
Resposta da Evans Halshaw - Citroen/Leapmotor Leeds
Hello Smith,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Resposta da Evans Halshaw - Citroen/Leapmotor Leeds
Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Brand Customer Services
Resposta da Evans Halshaw - Citroen/Leapmotor Leeds
Hello Julie,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
They provide a very good professional…
They provide a very good professional service.
25 de agosto de 2026
Resposta da Evans Halshaw - Citroen/Leapmotor Leeds
Hello Steve,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Resposta da Evans Halshaw - Citroen/Leapmotor Leeds
Hello Sean,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Fake report (after 12h since changing…
Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.
21 de agosto de 2026
Resposta da Evans Halshaw - Citroen/Leapmotor Leeds
Hi,
I am sorry to hear of your experience
It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Brand Customer Services
Had a great experience buying a used…
Had a great experience buying a used car from this dealership. The salesman John was really helpful and efficient. Car is brilliant. Thank you.
9 de agosto de 2026
Opinião espontânea
Resposta da Evans Halshaw - Citroen/Leapmotor Leeds
Hi,
Thank you for taking the time to leave us a review.
We’re pleased to hear that the team at Evans Halshaw Brand look after you and that your experience was positive overall.
If you have any further feedback on what we could do to make your next visit a five-star experience, please share your feedback with our Customer Services team via help@evanshalshaw.com. We’d really like to hear your thoughts.
Thank you
Evans Halshaw Brand – Customer Services
Resposta da Evans Halshaw - Citroen/Leapmotor Leeds
Hello John,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Great customer service
I was kept fully informed throughout my vehicle healthcheck
10 de agosto de 2026
Resposta da Evans Halshaw - Citroen/Leapmotor Leeds
Hello Michaela,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Citroen ring road is good team always…
Citroen ring road is good team always service good and looks after our vans properly.
6 de agosto de 2026
Resposta da Evans Halshaw - Citroen/Leapmotor Leeds
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Resposta da Evans Halshaw - Citroen/Leapmotor Leeds
Hello Terence,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Making us feel welcome and looking…
Making us feel welcome and looking after us during our visit
5 de agosto de 2026
Resposta da Evans Halshaw - Citroen/Leapmotor Leeds
Hello Hayward,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
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