Evans Halshaw - Ford Kirkintilloch Opiniões 

165
TrustScore: 4.5 em 5

4,5

Kelvin Valley Works, Kilsyth Road, G66 1TA Kirkintilloch, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Evanshalshaw in Kirkintilloch is not my local garage. Past experiences means I will continue to travel here and trust them to advise and look after my Ford Edge. Today is no exception. First class se... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Listened to what I needed from a new car and they offered options that ticked the necessary boxes. Good customer service. Sales person was not pushy and explained the paperwork clearly without jargon.... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I think that you could improve your communication with customers. I recently waited nine months for a new Ford fiesta. I realized that the delay was down to Ford however I think that I should have be... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Our sales advisor was very courteous and friendly. He was knowledge about the product and answered our emails quickly and efficiently. Ford Kirkintilloch has a lovely friendly vibe, we would not hesit... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto

Escrito pela empresa

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Escrito pela empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Informações de contacto

  • Kelvin Valley Works, Kilsyth Road, G66 1TA, Kirkintilloch, Reino Unido

  • 0141 775 3100

4,5

Excelente

TrustScore: 4.5 em 5

165 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(165)

5315 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

5 star service from David and the team…

5 star service from David and the team at the dealership, it's has been 8yrs since I have bought a vehicle and it has all changed, but David guided me through the process step by step, including retention of my cherished plate all the way to handover of my car, I will be back when the time comes to change my car I will not be going anywhere else

26 de agosto de 2025
Opinião espontânea
logótipo da Evans Halshaw - Ford Kirkintilloch

Resposta da Evans Halshaw - Ford Kirkintilloch

Hello,

We're happy to hear that you had such a positive experience!

It's great to know that the guidance provided from David was helpful during your car-buying process.

We appreciate your loyalty and look forward to assisting you again in the future.
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Great service.

Great service.
Vehicle pickup and dropoff.
Excellent communication.
Highly recommended.

12 de agosto de 2025
Opinião espontânea
logótipo da Evans Halshaw - Ford Kirkintilloch

Resposta da Evans Halshaw - Ford Kirkintilloch

Hi,

We're happy to hear that you had a great experience with our service, vehicle handling, and communication.

Evans Halshaw Customer Services

Classificada 3 em 5 estrelas

Trade in

Traded in my car for a 2nd hand Ford. The actual buying / financing part of the trade in was excellent and smooth. The salesman who I dealt with, Ross, I was told on numerous occasions was new and so James a manager stepped in multiple times to correct information and explain things in more detail.
The handover of my car and to get my new car wasn’t so smooth. I was asked to change times twice, the second 40 mins before I was due to arrive which didn’t suit as I was already on my way. On arrival I had to wait 20 mins despite being booked in. I then discovered an error with how long the MOT had as the salesman had read the completely wrong date to me previously. I was told “it’s basically a year” (it was nearly 2 months off). I was then asked to “settle the remaining balance” (I took PCP). And once everything was finalised I got an email 2 hours later asking me to send proof of insurance, address and my licence -surely this should have been done at the time of transfer of sale? I understand people are new to jobs but surely adequate training should be provided to prevent managers having to step in several times and basic errors avoided?
Overall a fair car buying experience.

24 de junho de 2025
Opinião espontânea
logótipo da Evans Halshaw - Ford Kirkintilloch

Resposta da Evans Halshaw - Ford Kirkintilloch

Hello Katie,

We appreciate you sharing your experience.

We're glad the buying/financing went smoothly.

We regret the handover issues, including the rescheduling, wait time, MOT date error, balance inquiry, and document request timing.

We'll address the training gaps to prevent similar situations.
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Great service!

Recently traded my car in for a second hand car. The service was brilliant, I dealt with David who made the whole process easy and straight forward. i explained what I was looking for and he found me the perfect car! I collected it last week, the car is immaculate and I love it! This is my second car from evans halshaw in Kirkintilloch, they have the loveliest staff. Many thanks to David for all his help!

24 de abril de 2025
Opinião espontânea
logótipo da Evans Halshaw - Ford Kirkintilloch

Resposta da Evans Halshaw - Ford Kirkintilloch

Hi Vicky,

We are delighted to hear about your positive experience and that you found the perfect car.

It's wonderful to know that you felt well-informed and supported throughout the process.

We appreciate your kind words about David and will be sure to pass your feedback along to him.

Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Excellent service team communication…

Excellent service team communication from start to finish to provide a trouble free service for my vehicle.

19 de março de 2025
logótipo da Evans Halshaw - Ford Kirkintilloch

Resposta da Evans Halshaw - Ford Kirkintilloch

Hi Mr Bertagna,

We are thrilled to hear that you were happy with the service you received.

We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Great service and mot and video to show…

Great service and mot and video to show work being done and any work that was recommended

24 de março de 2025
logótipo da Evans Halshaw - Ford Kirkintilloch

Resposta da Evans Halshaw - Ford Kirkintilloch

Hi Mags,

We're happy to hear you had a positive experience with our service and the video showing the work done.

We appreciate your feedback.
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

service

as usual friendly and helpful staff

15 de março de 2025
logótipo da Evans Halshaw - Ford Kirkintilloch

Resposta da Evans Halshaw - Ford Kirkintilloch

Hi Ronald,

We're glad to hear you had a positive experience with our team.
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Very helpful

Very helpful , everything is explained clearly and help you along the process of purchasing your car.......

10 de março de 2025
logótipo da Evans Halshaw - Ford Kirkintilloch

Resposta da Evans Halshaw - Ford Kirkintilloch

Hi David,

We appreciate your kind words and are glad you found our service helpful.

We strive to make the car buying process as smooth and transparent as possible for our customers.

Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

The pick up service is excellent.Driver…

The pick up service is excellent.Driver very polite and courteous.This is a great service for the disabled.

4 de março de 2025
logótipo da Evans Halshaw - Ford Kirkintilloch

Resposta da Evans Halshaw - Ford Kirkintilloch

Hi Cathy,

Thank you for your kind words.

We are delighted to hear you had a positive experience with our pick-up service.

Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

I am a returning customer and I will…

I am a returning customer and I will continue to be. I am very pleased with how quick and smooth the sale was and my new car is fantastic.

27 de fevereiro de 2025
logótipo da Evans Halshaw - Ford Kirkintilloch

Resposta da Evans Halshaw - Ford Kirkintilloch

Hi Melissa,

We appreciate your continued loyalty and positive feedback.

We're thrilled to hear you had a smooth and quick experience, and that you're enjoying your new car.

Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Quickness.

Quickness of my mot time and the return of my vehicle. Very pleased with the team at Kirkintilloch. I would recommend a visit to have your vehicle serviced or MOT done.

27 de fevereiro de 2025
logótipo da Evans Halshaw - Ford Kirkintilloch

Resposta da Evans Halshaw - Ford Kirkintilloch

Hi Mark,

We are delighted to hear that you were pleased with the quickness of your MOT and the return of your vehicle.

We appreciate your feedback and are glad that you found the team at Kirkintilloch helpful.

Evans Halshaw Customer Services

Classificada 4 em 5 estrelas

Service/mot

Helpful and contacted when they said they would when car was ready

11 de fevereiro de 2025
logótipo da Evans Halshaw - Ford Kirkintilloch

Resposta da Evans Halshaw - Ford Kirkintilloch

Hi Gavin,

We appreciate you taking the time to share your positive experience.

We're glad to hear that you found our service helpful and that we communicated effectively.
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Very impressed.

Quick, efficient response. Problem identified and rectified. Polite, efficient staff

19 de fevereiro de 2025
logótipo da Evans Halshaw - Ford Kirkintilloch

Resposta da Evans Halshaw - Ford Kirkintilloch

Hi Marie,

Thank you for your kind words.

We are pleased to hear that you had a positive experience and that our staff was able to assist you.

Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Purchase of car

Overall was satisfied with my experience. Everything went good from start to finish. 😁

10 de fevereiro de 2025
logótipo da Evans Halshaw - Ford Kirkintilloch

Resposta da Evans Halshaw - Ford Kirkintilloch

Hi Julie,

We appreciate your kind words and are committed to providing excellent service.
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Great customer service

Great service. Friendly salesman. All dealings were conducted in a very experienced manner.

5 de fevereiro de 2025
logótipo da Evans Halshaw - Ford Kirkintilloch

Resposta da Evans Halshaw - Ford Kirkintilloch

Hi Mary,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you had a positive experience and appreciate your feedback.

Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Amazing service from Ross!

Ross from the Kirkintilloch branch was really pleasant and patient. He explained everything and was incredible throughout the whole purchasing process and I couldn’t be happier with the service. A great asset to your company!

4 de fevereiro de 2025
logótipo da Evans Halshaw - Ford Kirkintilloch

Resposta da Evans Halshaw - Ford Kirkintilloch

Hello Dominika,

Thank you for your kind words about Ross.

We are delighted to hear you had a positive experience and appreciate your feedback.

We are proud to have such dedicated staff.
Evans Halshaw Customer Services

Classificada 1 em 5 estrelas

We were charged for a software update…

We were charged for a software update on a van that is still under a full manufacturers warranty. Reg No: SA73HMO

27 de janeiro de 2025
logótipo da Evans Halshaw - Ford Kirkintilloch

Resposta da Evans Halshaw - Ford Kirkintilloch

Hi William,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Classificada 1 em 5 estrelas

Wasn't great from the start luckily i…

Wasn't great from the start luckily i liked the car, David just seemed completely disinterested, with little or no knowledge about the car i was looking at. best answer i got was we sell fords when asking anything about the Audi, While i do like the fact there wasn't a sales push a little bit of effort wouldn't go a miss. despite this I still went ahead with the finance application paid the deposit to take car off the market as i was potentially buying the car not the salesman, unfortunately the finance application was refused as they wanted me to pay of an existing finance to another car that was my partners. So as an alternative i suggested through email to take the car in my partners name and how would we go about doing this with no response whatsoever despite several calls "always busy with a customer, not in or in meeting" during this time i managed to source and purchase another car from another dealer in my own name . meanwhile i am still awaiting the return of deposit at the time of writing this. The car i paid deposit for to take of the market with them was back up an advertised the day after i paid this deposit rendering deposit pointless, despite offering a solution to purchase the vehicle. James and David both completely ignored all correspondence throughout the whole process. wouldn't entertain using this company or EVANS HALSHAW after this experience i stupidly Assumed a larger garage would be more professional.

27 de janeiro de 2025
Opinião espontânea
logótipo da Evans Halshaw - Ford Kirkintilloch

Resposta da Evans Halshaw - Ford Kirkintilloch

Hello,

We understand your frustration with the experience you had.

We value your feedback and will use it to improve our customer service.

We strive to provide a positive experience for all our customers, and we are disappointed to hear that this was not the case for you.

We will pass your feedback on to the relevant team.
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Good customer service

Good customer service. Fast and efficient.

24 de janeiro de 2025
logótipo da Evans Halshaw - Ford Kirkintilloch

Resposta da Evans Halshaw - Ford Kirkintilloch

Hi Colin,

We're delighted to hear you were happy with our service.
Evans Halshaw Customer Services

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