Had a wonderful experience at Kia Hull buying a new car Sportage Storm. Tony once again was extremely professional helpful and friendly. Sorting out the car quickly on the road for our holidays. Expla... Ver mais
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Leia as opiniões dos outros
Smooth and efficient process. Sophie was very helpful and explained the purchase of the vehicle in a clear and professional manner.Highly recommend dealing with this company.In fact I'd bought my prev... Ver mais
Sophie was very professional to deal with and fully explained all I needed to know. I changed my mind about something and that didn't phase her. She understood and we continued with the purchase. Hig... Ver mais
A empresa respondeu
Charged for four tyres at MOT, which had been told by a mechanic two weeks before were only going to be advisory. Opted for cheapest tyres to be charged on arrival for the premium tyres. A l... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Informações de contacto
Priory Park, HU4 7DY, Hull, England, Reino Unido
- 01482 357590
4,2
Bom
420 opiniões
Pede aos clientes que escrevam opiniões
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Evans Halshaw - Kia Hull
Hello Paul,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Kia Hull Customer Services
quick service
friendly staff - quick service. And told me way forward which is greatly appreciated.
22 de janeiro de 2026
Resposta da Evans Halshaw - Kia Hull
Hello Barbara,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Service Visit…
Customer service was very good but the whole visit is made poor but the lack of space for vehicles on the site
12 de janeiro de 2026
Resposta da Evans Halshaw - Kia Hull
Hello Jobling,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Brand Customer Services
Great experience
Evans Halshaw - Kia Hull was a great place to buy a car from. From the minute I enquired, they were quick to get in touch without being too pushy, Brian recommended Ben to deal with my purchase and Ben was really helpful and understanding of my budget and I didn't feel pressured into going over budget or getting the added extras. I came away with my dream car that was within in budget and what I have been looking for for the past 3 months. Very very happy customer.
12 de janeiro de 2026
Opinião espontânea
Resposta da Evans Halshaw - Kia Hull
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Kia Hull Customer Services
Resposta da Evans Halshaw - Kia Hull
Hello Steve,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Service visit
I was offered an appointment to suit my needs in a short time for MOT. This was done early in the day which was appreciated as i couldn't leave the car all day. Shaun, Sumer and Sophie where all very helpful
8 de janeiro de 2026
Resposta da Evans Halshaw - Kia Hull
Hello Angela,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services
My car wasn’t washed
7 de janeiro de 2026
Resposta da Evans Halshaw - Kia Hull
Hello Susan,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services
Resposta da Evans Halshaw - Kia Hull
Hello Andrew,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Great on time 1st service received from…
Great on time 1st service received from Hull Priory Park. Great involvement in my cars health and a lovely clean at the end. Lovely staff working in a temporary portakabin, nice experience
8 de dezembro de 2025
Resposta da Evans Halshaw - Kia Hull
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Kia Hull Customer Services
AVOID AVOID AVOID
AVOID AVOID AVOID
Rude staff with clearly no wants to sell a car!!
Arrogant rude and apparently too busy to help a genuine buyer.
6 de novembro de 2025
Opinião espontânea
Resposta da Evans Halshaw - Kia Hull
Dear Chantelle,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Kia Hull. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Kia Hull Customer Services
Quick response
Quick response to booking car in for repair, work done as needed.
19 de novembro de 2025
Opinião espontânea
Resposta da Evans Halshaw - Kia Hull
Hello Alistair,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Disappointed
Disappointed that, yet again, despite being told that the car had been washed it had clearly not been. May not seem a big thing but this is the second time I have been told specifically that it has been done.
17 de novembro de 2025
Resposta da Evans Halshaw - Kia Hull
Good afternoon, Yvonne
Thanks for sharing your feedback on your experience with Evans Halshaw Kia Hull . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Kia Hull Customer Services
Attention to detail and thorough as expected
Attention to detail. Resolved a problem that had just happened with the windscreen washers (blocked on nsf) and left the car washed and valeted ready for collection. Thank you!
4 de novembro de 2025
Resposta da Evans Halshaw - Kia Hull
Hello, Howard
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Poor Service
I am writing to express my disappointment regarding my recent experience with your service department.
I received multiple calls and emails stating that my vehicle service was overdue. Although I questioned this, I was informed that it was indeed required, so I booked an appointment. I travelled from Selby to Hull and had to arrange and pay for cover at my business, only to be told upon arrival that the service was not actually due. This was both inconvenient and frustrating, and I did not feel that the apology I received adequately reflected the disruption caused.
While I was there, I was told that the team would complete the outstanding recalls to avoid a wasted trip. One of these recalls related to the climate control system, which had stopped working—a feature I regularly use. When I collected the vehicle, I was assured that this issue had been resolved. However, upon trying it the next morning, I found that the climate control was still not functioning.
I am extremely disappointed by the lack of accuracy and quality of service in this instance. My experience when purchasing the car was excellent, but since then the level of service has noticeably declined, leaving me very dissatisfied.
I would appreciate it if you could investigate this matter and advise how it will be rectified.
30 de outubro de 2025
Resposta da Evans Halshaw - Kia Hull
Hello,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
All went as planned
All went as planned. Parking and access to site somewhat restrictive.
23 de outubro de 2025
Resposta da Evans Halshaw - Kia Hull
Hi John,
We're glad all went according to plan.
We appreciate your feedback regarding the parking and access limitations.
Evans Halshaw Customer Services
Resposta da Evans Halshaw - Kia Hull
Hi Shaun,
We appreciate you taking the time to share your positive feedback regarding our prompt and professional service.
Evans Halshaw Customer Services
Reece was amazing
Reece was amazing, helped me all the way, kept me up dating on everything, explained everything to me. Nothing was to much trouble, fantastic customer service.
8 de outubro de 2025
Opinião espontânea
Resposta da Evans Halshaw - Kia Hull
Hi Alisa,
We're so glad to hear that you received such amazing support.
We appreciate you taking the time to leave us this positive feedback regarding the fantastic customer service you experienced from Reece.
Evans Halshaw Customer Services
Good job
Reece was amazing did everything so make sure we didn't have any problem and kept intouch
7 de outubro de 2025
Resposta da Evans Halshaw - Kia Hull
Hi Natalie,
We appreciate you taking the time to review us!
I am very pleased to hear that Reece handled everything to your satisfaction.
Enjoy your day!
Evans Halshaw Customer Services
All was brilliant
29 de setembro de 2025
Resposta da Evans Halshaw - Kia Hull
Hi Malcolm,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Worst buying experience ever.
Evans Halshaw Kia Hull. Just avoid. I have never ever had such poor customer service. They gave me a car for a test drive covered in dust and cobwebs with the detritus of the previous owner (dirty tissues, half-drunk water bottles, etc) sticky substance and rotting fruit in foot-well. Tyre pressure light on, engine light on, stop/start not working as battery too flat. Promised that it would be sorted on picking up. On pick-up, Warning lights still on. Sticky substance still on carpets and had thrown car mats out as fruit rotting on them. Despite buying car, refused to take delivery. Absolutely livid. Offered me ‘free’ car mats (which were supposed to be there) and money towards a valet at a place of my choice. Nearly £12000 paid and treated like idiots. I ended up buying a Kia which is just out of warranty so I don’t have to take my car to them and give them money. Woeful service. Just incredulous as to why they think they can treat customers this way.
4 de setembro de 2025
Opinião espontânea
Resposta da Evans Halshaw - Kia Hull
Hello Jacqui,
We regret to learn about the issues you faced, especially regarding the vehicle's condition and the unfulfilled promises.
We aim for higher standards and will share your comments with the relevant team.
Thank you for your feedback.
Evans Halshaw Customer Services
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