Ihsaan made us feel very relaxed and made the process of buying a new car very easy. He was helpful and knowledgable when we had questions and was very respectful. I would buy another car from here du... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Ihsaan made us feel very relaxed and made the process of buying a new car very easy. He was helpful and knowledgable when we had questions and was very respectful. I would buy another car from here du... Ver mais
A empresa respondeu
Matthew Hopkins dealt with us from the start. From first visit Matthew was welcoming, helpful and honest without pushing for a sale. Our next visit with our Daughter for her first car, Matthew w... Ver mais
A empresa respondeu
Really good customer service. My part exchange was quite complicated (nothing to do with them) but they were very patient and understanding with excellent communication. My new van was fully charged o... Ver mais
A empresa respondeu
I bought my Mercedes B class 70 reg in February this year from Evans Halshaw in Horsforth and the start/stop never worked. I contacted them on Thursday last week and was faced by an appalling telep... Ver mais
A empresa respondeu
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Escrito pela empresa
Every Day Low Prices
125 Low Lane, Horsforth, LS18 5PX, Leeds, Reino Unido
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Pleasant, welcoming reception staff. Another MOT and service completed efficiently.

Resposta da Evans Halshaw - Vauxhall Horsforth
Ihsaan made us feel very relaxed and made the process of buying a new car very easy. He was helpful and knowledgable when we had questions and was very respectful. I would buy another car from here due to how he made me and my partner feel relaxed and the whole process very easy

Resposta da Evans Halshaw - Vauxhall Horsforth
Really friendly and helpful colleagues explained the results of the service and any work that might be needed in the future, would definitely recommend 👍

Resposta da Evans Halshaw - Vauxhall Horsforth
I made an enquiry on line to Evans Halshaw Vauxhall Horsforth regarding a BMW X3 and Mark was quick to call me and discuss the car. All appeared good, I asked for a video, as I was travelling a long distance, and asked what I needed to do to reserve the car and arrange a viewing. Mark said he would get one of his team to send me a video and we could then discuss when I could come up to see the car as it was yet to go through their preparation. The video was sent and I immediately called Mark but was told he was busy and would call me back. No call back so I called again and was told by Ken that the car was being seen by someone else and that it was reserved. I checked on line and the car was still available so reserved it myself and received a confirmation email that that the car would be held for me. Mark did call back later in the afternoon and told me that the car has been sold. This was terrible customer service and a total lack of transparency. I offered in the initial phone call with Mark to reserve the car but was advised to look at the video and then discuss when to view. In the meantime, he had sold it to someone else. I'm old school, my word is my bond. I trusted Mark and that was my mistake, please be aware.

Resposta da Evans Halshaw - Vauxhall Horsforth
Smooth and painless, Matt Hopkins is the man !!!!

Resposta da Evans Halshaw - Vauxhall Horsforth
Everything was told to me what was happening. The service went smoothly and quickly

Resposta da Evans Halshaw - Vauxhall Horsforth
Very helpful and pleasant man servicing my car

Resposta da Evans Halshaw - Vauxhall Horsforth
Great experience! Great service from Matthew Hopkins

Resposta da Evans Halshaw - Vauxhall Horsforth
All went well friendly staff member . It took 10 to 15 mins to sort my recall. Very happy.

Resposta da Evans Halshaw - Vauxhall Horsforth
My MOT & Service was completed whilst I waited and the customer waiting area was very pleasant on a very hot day due to the air conditioning. Most of my bill was covered by my Service Agreement and the additional charges were clearly explained. I was sent a video of my vehicle inspection and my car was washed before being returned to me.

Resposta da Evans Halshaw - Vauxhall Horsforth
Really good customer service. My part exchange was quite complicated (nothing to do with them) but they were very patient and understanding with excellent communication. My new van was fully charged on collection and well presented. Will absolutely use them again. Sales manager Mark was top notch.

Resposta da Evans Halshaw - Vauxhall Horsforth
East to arrange and all done efficiently

Resposta da Evans Halshaw - Vauxhall Horsforth
Excellent service, super helpful and supportive. Matthew was great at making my experience comfortable.

Resposta da Evans Halshaw - Vauxhall Horsforth
Mathew did a great job. Process was easy, a couple of issues needed resolving by agreement on the car and he ensured they were done. Very pleasant chap and the car itself is superb. Overall a professional, easy experience

Resposta da Evans Halshaw - Vauxhall Horsforth
Matthew Hopkins dealt with us from the start. From first visit Matthew was welcoming, helpful and honest without pushing for a sale.
Our next visit with our Daughter for her first car, Matthew was again extremely helpful and professional and walked us through all devices offered giving us the best deal for our needs and budget.
Evan’s Halshaw Horsforth is a brilliant site, spacious, lots of variety of vehicles and the service and sales offered was overall a fantastic experience.

Resposta da Evans Halshaw - Vauxhall Horsforth
When I purchased a brand new car. I was sold an extended warranty with Pendragon. I specifically asked if the clutch would be covered and was told yes. The salesman even highlighted the section in the paperwork. Started having problems with clutch after 15000 miles. The clutch pedal stays down so you can't change gear. You have to lift it up with your foot. Common fault in Vauxhall vehicles. Made a claim under warranty and they declined the claim. Pendragon won't even speak to you on the phone you have to email. DO NOT PURCHASE A WARRANTY WITH THIS COMPANY. TOTAL WASTE OF MONEY. I know have £2000 bill.

Resposta da Evans Halshaw - Vauxhall Horsforth
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