Brilliant expereince today at Evan Halshaw, Kilmarnock. Gary was fantastic, really knowledgeable and helpful when buying a car. Highly recommend. Will be back!
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Booked car in for a service using the website. Range of different types of service are available. Customers do need to specify that they have a service plan in place. At the time of writing there wa... Ver mais
A empresa respondeu
I had a really positive experience buying a used car, and trading in my own, with Gary Mckendry, who dealt with all matters with professionalism and integrity. From my first phone call, I felt reassu... Ver mais
A empresa respondeu
Beware the highwayman!! taken in with their fair offer, then they proceeded to inspect my car to find nothing but fault, needless to say after this ordeal, my car was worth nothing like the origina... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Informações de contacto
1 Victoria East Road, KA1 3XJ, Kilmarnock, Reino Unido
- 01563 575500
4,6
Excelente
331 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Staff at reception were really professional
The service staff were really helpful and got everything sorted out for what I needed when I took my car in to be looked at regarding the repair that was being done to my vehicle.I didn’t come in to contact with the technicians but my car was seen to in the time scale that suited me
16 de outubro de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hi Peter,
Thank you for your kind words and for taking the time to share your positive experience.
We are delighted to hear that you found our service staff to be helpful and that they were able to get everything sorted out for you.
Evans Halshaw Customer Services
Bought a car on Sun and picked it up on…
Bought a car on Sun and picked it up on Sat. Very good and reliable service. I recommend using Evans Halshaw to anyone who is looking to buy a second hand car. The sales executive Shaun Black took his time and came across very professional. There was no pressure sales and it felt very comfortable dealing with him. Although, he did like Blueberry muffins which was a must on our car collection day. 😂👍👍. I would definitely feel comfortable buying another used car when the time comes.
13 de outubro de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hi Chris,
Thank you for your kind words, we are so pleased to hear that you had a positive experience with Shaun.
We strive to provide our customers with the best possible service and we are delighted to hear that you found our team to be friendly, knowledgeable and helpful.
Thank you for your recommendation and we look forward to seeing you again.
Evans Halshaw Customer Services
I booked the collect and delivery…
I booked the collect and delivery service for my motability car's 1st service. It was collected early morning and returned early afternoon. They sent me a link so I could see what was happening with my car. Overall a tremendous experience.
24 de setembro de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hello Robert,
Thank you for your kind words!
We're delighted to hear you had such a positive experience with our collect and delivery service.
We're glad you found the updates helpful.
Evans Halshaw Customer Services
Excellent Customer Service and advice
Excellent service from Evans Halshaw Kilmarnock. My electric car was in for its 2 year service. Customer Service received was excellent with the man taking plenty of time to fully explain what would be done and what the costs were likely to be.
When the diagnostic was being done I received a video showing me what work was being suggested and why by the mechanic and allowed me to get a full understanding.
Have dealt with other companies over the past few years and the level of service was not to this standard. Will definitely use again.
23 de setembro de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hi Pauline,
Thank you for your kind review. We are delighted to hear that you were impressed with the service you received at our Kilmarnock dealership.
We are committed to providing our customers with the highest level of service and we are glad that you found our team to be helpful and informative. We appreciate your feedback and will share it with our team.
Evans Halshaw Customer Services
Brilliant service....van broke down…
Brilliant service....van broke down phoned got it straight away parts ordered got a slot van fixed.....back to work......thank you
18 de setembro de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hi Thomas,
We're so glad to hear that you had a positive experience.
We appreciate your business and are committed to providing excellent service.
Evans Halshaw Customer Services
Staff extremely helpful and pleasant
Staff extremely helpful and pleasant. Good to get the video of the vehicle's health. My only minor complaint was the length of wait for the MOT to be completed
18 de setembro de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hi,
Thank you for your feedback.
We're glad you found the staff helpful and appreciated the vehicle health video.
We'll take your comment about the MOT wait time into consideration.
Evans Halshaw Customer Services
Great Service!
Excellent service. Car was picked up from my work for its MOT, then delivered back to my work after MOT was completed. No disruption for me, which was great! I was kept up to date on everything that was happening and the ladies who were picking up and dropping off the car were brilliant. Thank you for a stress free experience!
17 de setembro de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hello Anne,
Thank you for your kind words and for taking the time to share your positive experience.
We are thrilled to hear that you found our service to be excellent and that we were able to provide you with a stress-free experience.
Evans Halshaw Customer Services
Poor online service
I have purchased my last 3 cars from Evans Halshaw will not be back customer service very poor.
lack of communication and very poor online booking system allowing you to book slots when department is actually closed.
I was also given wrong and inaccurate information and left hanging around for 2 hours to be honest gave 2 stars because last 3 cars have been fine or it would have been 1 star
16 de setembro de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hello Gordon,
We understand your frustration with your recent experience.
We value your feedback and will use it to improve our customer service and online booking system.
We appreciate your past business and hope to have the opportunity to serve you better in the future.
Evans Halshaw Customer Services
Amazing service from start to finish…
Amazing service from start to finish when I had my car for a recent service.
9 de setembro de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hi Louise,
Thank you for your kind words!
We're so glad to hear you had a positive experience.
Evans Halshaw Customer Services
First year service for my car
First year service for my car, excellent communication prior to my appointment with reminders and advice on what I required. Very helpful when I requested a courtesy vehicle as my wife disabled.
Provided with video of service highlighting the checks carried out on vehicle.
Overall all staff very friendly and extremely helpful
5 de setembro de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hi Stephen,
We appreciate your kind words and are delighted to hear you had a positive experience.
We strive to provide excellent customer service and are happy to know our team met your expectations.
Thank you for choosing Vauxhall Kilmarnock.
Evans Halshaw Customer Services
Annual Service and MOT
Great car service from the team as always. Good communication
4 de setembro de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hi,
We love receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Evans Halshaw Customer Services
Excellent service and staff
29 de agosto de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hi James,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Annual Service yesterday
Annual Service yesterday! Excellent communication & helpful staff as always since I bought the car. Car collection is especially appreciated.Thank you.
21 de agosto de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hi,
We appreciate your kind words and are thrilled to hear about your positive experience.
We strive to provide excellent service and are glad you found our staff helpful and our car collection convenient.
Evans Halshaw Customer Services
Bought a car from the York branch
Bought a car from the York branch. When it came it had an issue with front and rear brakes. Long story short, brake pads and discs on the front and rear got replaced at Evan Halshaw York branch. There's was no questions asked by them and the staff which I dealt with at the York and Kilmarnock branch were excellent. I'd definitely buy a car from Evan Halshaw again.
9 de julho de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hi Davie,
Thank you for your kind review and for sharing your positive experience.
We're glad to hear that you were happy with the service you received at both our York and Kilmarnock branches.
We appreciate your feedback and are committed to providing excellent customer service.
Evans Halshaw Customer Services
Great service
Great service, friendly and helpful video, customer service with the pick up and drop off service outstanding very cheerful and friendly driver.
8 de julho de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hello Brian,
Thank you for your kind words!
We're so glad you had a positive experience with our service.
Evans Halshaw Customer Services
Great experience
Great experience, very friendly and accommodating
6 de julho de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hi Lorna,
Thank you for the review!
Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services
Booked car in for service
Booked car in for service, everything went smoothly great service and very helpful staff. Picked car up later washed and hovered. Well done everyone
28 de junho de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hi Ian,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Evans Halshaw Customer Services
Chevrolet Recall
Arrived this morning at 8.20am. Staff very efficient and pleasant. Replacement part sorted plus a complementary wash and vacuum.
Waiting area very pleasant with TV and Coffee.
Home by 10am. Brilliant
24 de junho de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hi Margaret,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Evans Halshaw Customer Services
Great customer service from start to…
Great customer service from start to finish they did a fantastic job on my combo van today and was also cleaned and vacuumed as well👍
21 de junho de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hi Roy,
At Evans Halshaw we sincerely value your review.
Thanks for such a positive rating!
Take care,
Evans Halshaw Customer Services
Swift,hassle free friendly service from…
Swift,hassle free friendly service from after sales
17 de junho de 2024
Opinião espontânea
Resposta da Evans Halshaw - Vauxhall Kilmarnock
Hi Ross,
Thanks for the 5 star review.
We appreciate the positive feedback.
Evans Halshaw Customer Services
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.