Bought used car 22/08/2026 - was asked to pay upfront £5k before I had even seen it or got to the dealership. I drove home, turbo failed 2 hours after. Was told it cannot be repaired until September... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Arnold Mupakasa was professional, friendly, and knowledgeable about the car I was interested in. Arnold was patient and explained each step and product clearly. We unfortunately weren't able to comple... Ver mais
A empresa respondeu
I bought a 3 year old car from Evan’s Halshaw Vauxhall Middlesbrough, the experience at the start was friendly and was given a coffee straight away. Our salesman was Arnold, a young and very polite y... Ver mais
A empresa respondeu
Always a pleasure using Evans Halshaw Middlesborough for my car servicing. Angela Gardner always goes above and beyond in getting my car booked in at a date and time that suits me. I do a lot of miles... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Informações de contacto
Cambridge Road, Cargo Fleet, TS3 8AG, Middlesbrough, Reino Unido
- 01642 253666
4,6
Excelente
567 opiniões
Pede aos clientes que escrevam opiniões
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Staff always helpfull,work well carried out.
Staff always helpfull, standard of work on car, always first class, a nice touch to have car returned having had a nice cleanup.
10 de junho de 2026
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hello Terence,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hello Michael,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Middlesbrough Customer Services
Lack of communication to waiting…
Lack of communication to waiting customers about the situation of their car undergoing services.
Why is there additional payments to be made, when you agree to a service agreement plan DD monthly payments.
4 de junho de 2026
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hi Michelle,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
Richard was a big help and get things…
Richard was a big help and get things sorted.
4 de junho de 2026
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hi Mark,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Richard at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hello Jithin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Always friendly (thank you, Angela!)
Always friendly and positive (thank you, Angela Gardner!) when I arrive, and efficient and informative as work is being done on my car.
19 de maio de 2026
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hi Rod,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Angela at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
staff were polite and very helpful and looked after everything
staff were very polite and let me know what was going on and very helpful
6 de janeiro de 2026
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hello Sheila,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Angela
Angela, the Senior Service Team Member, was absolutely amazing. Her level of Customer Service was extremely high. Angela was very efficient in her role.
27 de maio de 2026
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hello,
Angela will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Extremely poor customer services
Extremely poor customer services, not kept updated despite reassurances, phone calls not returned would not recommend
26 de maio de 2026
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hi Mark,
I am sorry to hear that you are having difficulty reaching our dealership, Evans Halshaw Brand.
Please email us with your details to help@evanshalshaw.com, and we will ensure that you are contacted back.
Thank you,
Evans Halshaw Brand Customer Services
Super fast service and Angela is very…
Super fast service and Angela is very helpful through everything
23 de maio de 2026
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Middlesbrough Customer Services
- Excellent customer service
- Excellent customer service
- Complementary car wash after service
22 de maio de 2026
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hello Sandra,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Appointment ran to time
Appointment ran to time, I was advised of progress throughout and staff were welcoming and respectful.
20 de maio de 2026
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Service with a smile
I would just like to thank the staff who carried out my annual car service and it's first MOT. I was well informed. The staff on the reception desk are always courteous friendly and knowledgeable and explained everything clearly about my service plan. It's always Angela Gardner in the service reception who deals with my car service paperwork every year, she is very proactive member of staff. Everyone who works at Evans Halshaw have got good customer service skills, hence, this is the reason why I always service my car with them. Thank you.
20 de maio de 2026
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hello,
Thanks for sharing your recent experience!
It sounds like Angela has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services
Happy with the service we received
18 de maio de 2026
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Middlesbrough Customer Services
Another five star service.
I have been buying my Vauxhall cars from Evans Halshaw, every couple of years since 2014. They provide a five star service and this was the case yesterday when my Mokka was due its service and first MOT. Angela had telephoned me a few weeks ago to remind me, she booked my car in and the work was carried out yesterday in an efficient and timely manner. When I collected the car it had also been cleaned inside and out and was as clean and smelled as good when I first drive it out of the showroom. Brilliant dealer.
18 de maio de 2026
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hello, Anne
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Cannot praise enough.
Customer service, work carried out and finance options are top notch.
Angela and the team get my 100% recommendation.
1 de abril de 2026
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hello Mark,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
I was kept up to date with everything…
I was kept up to date with everything that was happening with my car.All nice and cleaned inside and out very helpful staff.
11 de maio de 2026
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Middlesbrough Customer Services
Very good service from all
Very good service from all. I felt that my car was well looked after.
Only disappointment is not being able to get a courtesy car or a lift
8 de maio de 2026
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hello,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Evans Halshaw Vauxhall Middlesbrough Customer Services
After a really disappointing experience…
After a really disappointing experience with another Vauxhall dealership—poor service, bad attitude, and feeling like my custom didn’t matter—dealing with Vauxhall Middlesbrough was a breath of fresh air.
From the moment I arrived, the staff were professional, welcoming, and genuinely helpful. They took the time to listen, kept me informed throughout, and made the whole process straightforward and stress-free. The level of customer care was exactly what you’d expect from a Vauxhall main dealer, and they went above and beyond to make sure everything was sorted properly.
I’d especially like to thank Shane and the team at Vauxhall Middlesbrough. It’s rare to find service like this these days, and the difference compared to my previous experience was night and day. I’d have no hesitation recommending them to anyone looking for honest, efficient, and friendly Vauxhall service. A great example of how customers should be treated.
8 de maio de 2026
Resposta da Evans Halshaw - Vauxhall Middlesbrough
Hello Stephen,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
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