Evans Halshaw - Vauxhall/Citroen Bedford Opiniões 

652
TrustScore: 4.5 em 5

4,6

Barkers Lane, MK41 9SD Bedford, GB


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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Buying a second hand car - the most precarious of experiences IMO. The blind trusting the unscrupulous. No hippocratic oath to provide a foundation of comfort. Purchased a lovely second hand VW ID3... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Traveled from Leicester after finding well priced car on auto trader Made to feel very welcome by Paul on arrival nothing was to much trouble Test drive was arranged and just my wife and myself w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The dealership was busy, but with a really friendly vibe. Thank you to Elliot for making my booking and Helen for checking me in and looking after my vehicle. Both were very friendly and professiona... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I spent more than an hour over 3 days trying to contact the service department with no answer. I emailed and tried to leave a message with a different department. No response. This company may sell yo... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto

Escrito pela empresa

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Escrito pela empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

652 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(652)

5614 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent Service

Go and see George for your next new car, you won’t be disappointed, expert knowledge and great customer service.

17 de janeiro de 2026
Opinião espontânea
logótipo da Evans Halshaw - Vauxhall/Citroen Bedford

Resposta da Evans Halshaw - Vauxhall/Citroen Bedford

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Bedford Customer Services

Classificada 5 em 5 estrelas

Car service

Car went in for a service yesterday. Great attention to detail. Video sent of the car is a great idea, it showed exactly where the slow puncture was.

Staff are polite, friendly and helpful.

14 de janeiro de 2026
Opinião espontânea
logótipo da Evans Halshaw - Vauxhall/Citroen Bedford

Resposta da Evans Halshaw - Vauxhall/Citroen Bedford

Hello Sally,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Classificada 5 em 5 estrelas

Lovely staff

Spoke to George k he was so kind and helpful talked me through all my questions and made me feel valued and walked away with an amazing deal and a beautiful car

30 de dezembro de 2025
Opinião espontânea
logótipo da Evans Halshaw - Vauxhall/Citroen Bedford

Resposta da Evans Halshaw - Vauxhall/Citroen Bedford

Hello Lily,
George will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Bedford Customer Services

Classificada 5 em 5 estrelas

An excellent service

An excellent service. Very helpful and knowledgeable. Not too pushy and also gave great advice. George Kourtellis was top notch and gave us a very good deal. Would highly recommend

29 de dezembro de 2025
Opinião espontânea
logótipo da Evans Halshaw - Vauxhall/Citroen Bedford

Resposta da Evans Halshaw - Vauxhall/Citroen Bedford

Hello, David
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Classificada 5 em 5 estrelas

10/10 service

10/10 service, would highly recommend Gregg. Exceptional service, knowledge and expertise!

8 de novembro de 2025
Opinião espontânea
logótipo da Evans Halshaw - Vauxhall/Citroen Bedford

Resposta da Evans Halshaw - Vauxhall/Citroen Bedford

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Classificada 5 em 5 estrelas

Great service from the salesmen Gregg

Great service from the salesmen Gregg! high recommend the company

8 de outubro de 2025
Opinião espontânea
logótipo da Evans Halshaw - Vauxhall/Citroen Bedford

Resposta da Evans Halshaw - Vauxhall/Citroen Bedford

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Classificada 5 em 5 estrelas

Highly recommend

Dealt with Gregg. I would highly recommend him. Great car at a good price and a very good aftercare package

20 de dezembro de 2025
Opinião espontânea
logótipo da Evans Halshaw - Vauxhall/Citroen Bedford

Resposta da Evans Halshaw - Vauxhall/Citroen Bedford

Hello,
Gregg will appreciate you leaving this review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Classificada 5 em 5 estrelas

Great experience at Vauxhall Bedford

Great experience at Vauxhall Bedford. Good, friendly group of knowledgeable people. Highly recommended

19 de dezembro de 2025
Opinião espontânea
logótipo da Evans Halshaw - Vauxhall/Citroen Bedford

Resposta da Evans Halshaw - Vauxhall/Citroen Bedford

Hello Gregg,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Classificada 5 em 5 estrelas

We had a lovely experience at Evans…

We had a lovely experience at Evans halshaw. This was our first time buying from a Vauxhall garage and we had a great experience with George. Customer service was amazing and would definitely look at coming back to the garage to buy a car in the future.

20 de dezembro de 2025
Opinião espontânea
logótipo da Evans Halshaw - Vauxhall/Citroen Bedford

Resposta da Evans Halshaw - Vauxhall/Citroen Bedford

Hello Jake,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Classificada 5 em 5 estrelas

Happy Customer

Highly recommend Evans Halshaw Vauxhall. Was looked after by Paul, he thoroughly explained everything I needed to know. Was very helpful and professional. Will definitely be back in the future.

16 de dezembro de 2025
Opinião espontânea
logótipo da Evans Halshaw - Vauxhall/Citroen Bedford

Resposta da Evans Halshaw - Vauxhall/Citroen Bedford

Hello,
Paul will appreciate you leaving this review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Classificada 5 em 5 estrelas

Excellent customer service

Recently used this garage and was thoroughly looked after. I found them to be fair, understanding & very helpful. I was very happy with the service they provided & would certainly use them again.

2 de dezembro de 2025
Opinião espontânea
logótipo da Evans Halshaw - Vauxhall/Citroen Bedford

Resposta da Evans Halshaw - Vauxhall/Citroen Bedford

Hello Paul,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Bedford Customer Services

Classificada 1 em 5 estrelas

Absolutely appalling experience with…

Absolutely appalling experience with this dealership.

Halshaw misled and mis-sold us a warranty; verbally and physically in writing the EHG guarantee confirms the vehicle can be taken to any Halshaw or Stratstone dealer with the extended warranty.
Local Stratstone dealerships not equipped for diagnostics of vehicle and unable to book car in.
Failure to return emails and return or answer calls from anybody in Management. Have contacted Lithia and Pendragon to no avail.

Salesman, confirmed mis-sale of warranty as it was his understanding we would be able to have the car looked at by any Stratstone. Yet still no resolution.

Engine management light so far seen by a local mechanic (at our expense) to read extensive fault codes. Under Halshaw Guarantee an alternative solution is to take your vehicle to any vat registered garage using the one link platform whereby they can authorise warranty covered work.

At this point we were advised by our local mechanic to contact a Mazda main dealership for diagnostics. Halshaw have refused to pay for the diagnostics when applied for by a main dealership (as fault codes extensive) using one link as per the warranty agreement. The diagnostics of a car they sold us with a misleading warranty in only May of this year. Last phone conversation was assured “you will not have to pay for any of this” to subsequently be ignored by sales team, management and complaints department.

AVOID THIS DEALERSHIP AT ALL COSTS.
Trading standards are pursuing the issue.

12 de dezembro de 2025
Opinião espontânea
logótipo da Evans Halshaw - Vauxhall/Citroen Bedford

Resposta da Evans Halshaw - Vauxhall/Citroen Bedford

Hello,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Evans Halshaw Vauxhall Bedford Customer Services

Classificada 5 em 5 estrelas

Superb experience at Vauxhall today

Superb experience at Vauxhall today , thanks to George & Juraj , both incredibly helpful - a credit to Vauxhall ! Thank you 🙏

3 de outubro de 2025
Opinião espontânea
logótipo da Evans Halshaw - Vauxhall/Citroen Bedford

Resposta da Evans Halshaw - Vauxhall/Citroen Bedford

Hi Emma,

We're happy to hear that you had a superb experience.

We appreciate your kind words and are so glad that George and Juraj were helpful.

Evans Halshaw Customer Services

Classificada 2 em 5 estrelas

Been to this branch many times as…

Been to this branch many times as brought my car from them. Service booked in at a time convenient. I remained on site. Left my service booked and locking wheel nuts on my front passenger seat. Took a while to get my car back,
Car back driving home realised I didn’t receive my service book nor was it in my car, could not use my phone as somehow it wasn’t connected. Called as soon as I got home about 15 mins later. Told to call Monday
Sent an email explaining the problem, also car was only half cleaned.
Fast forward they cannot find my service booked nor, so offered to supply me with a new one, but can only stamp for the service they carried out!!! No good to me as my car has a full service history, so without my book and proof the value would be decreased. I was called today they asked I take my car back so they could check my book wasn’t in the car!!! Really do they think I’m blind, both my self and husband checked the car. I will not let this go, I have asked via the phone and 2 email to have a manager contact me, so they can explain how my service book is still missing! The mechanic who carried out my service must of stamped the book, if it wasn’t why wasn’t it? I pay monthly for a service plan.
I’m still waiting, still they cannot locate my book, poor service, foul mouthed staff chatting in the area where cars are on sale, poor valet and lost service book!!!!
Not impressed and I want my book found!!!

26 de julho de 2025
Opinião espontânea
logótipo da Evans Halshaw - Vauxhall/Citroen Bedford

Resposta da Evans Halshaw - Vauxhall/Citroen Bedford

Hello Sharon,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Classificada 1 em 5 estrelas

Disappointed with poor sales and customer care

Very poor response time, no one returns your call, I was sold a car that does not need my basic needs and is overly complex with a DFP/Adblue system, and is for ever showing faults with the DFP filter, I have asked on two occasions to escalate the issue to management just so
I can have a conversation regarding a
possible rejection of the car/deal and look at my possibilities about a new deal,
I was told not enough was wrong with the car and I then looked at replacing it I
was told I couldn't as I had not owned
the car long enough and the value was
too low that I was signed into finance! I have only owned the vehicle for Just six months and it's been in 6 times! with two combined bills costing me 700 pounds. Disappointing experience, but you learn from these times I won't be purchasing again from Vauxhall Bedford in the future and my advice would be to anyone else look elsewhere.

12 de julho de 2025
Opinião espontânea
logótipo da Evans Halshaw - Vauxhall/Citroen Bedford

Resposta da Evans Halshaw - Vauxhall/Citroen Bedford

Hello Rob,

We appreciate you bringing this to our attention.

We regret to hear about the issues with the car and the multiple visits required. We are also sorry to learn about the difficulties in contacting management. We will review your feedback to improve our service.

Thank you,
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Greg was amazing.communication was…

Greg was amazing.communication was outstanding from start to finish.
Very happy with the car and the service provided.
Would definitely recommend

21 de junho de 2025
Opinião espontânea
logótipo da Evans Halshaw - Vauxhall/Citroen Bedford

Resposta da Evans Halshaw - Vauxhall/Citroen Bedford

Hello Dean,

We're happy to hear that you were very satisfied with the service and your new car.

It's great to know the communication from Greg met your expectations.

We appreciate your recommendation!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Excellent service

Excellent service from Gregg. Very patient with us and explained everything so that we understood everything that was being charged and what should happen if anything go wrong.

21 de junho de 2025
Opinião espontânea
logótipo da Evans Halshaw - Vauxhall/Citroen Bedford

Resposta da Evans Halshaw - Vauxhall/Citroen Bedford

Hi,

We're happy to hear that you received excellent and patient service.

It's great to know that everything was clearly explained to you by Gregg.

Thank you for your positive feedback!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Aftercare/Service team is brilliant

Aftercare/Service team is brilliant. Very helpful and kept me informed of where things were.

6 de junho de 2025
Opinião espontânea
logótipo da Evans Halshaw - Vauxhall/Citroen Bedford

Resposta da Evans Halshaw - Vauxhall/Citroen Bedford

Hi Elli,

We appreciate you taking the time to leave us this great review!

We are so glad to hear that our aftercare team was helpful and communicative.

Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Great customer service

I had a specific need to find a car my elderly, disabled mum could get in and out of with as little stress as possible. Mourad showed such compassion and kindness as we walked the showroom and outside trying and dismissing a number of models.
Eventually we found a new Astra that was was fit for purpose and comfortable for us.
The purchase process was stress free and I look forward to picking up my new car in a couple of weeks.
Great service, thank you Mourad.

9 de junho de 2025
Opinião espontânea
logótipo da Evans Halshaw - Vauxhall/Citroen Bedford

Resposta da Evans Halshaw - Vauxhall/Citroen Bedford

Hello Mrs Nash,

We are so glad to hear that you received compassionate assistance in finding a suitable car for your mum.

We're happy the purchase process was stress-free, and we appreciate your positive feedback about Mourad.

We hope you enjoy your new car!
Evans Halshaw Customer Services

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