I get the course displays a disclaimer about pairing up two balls but the process should be far more transparent than it is. Booked a tee on Tuesday for this morning only to arrive and be told we... Ver mais
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It would be great if they picked up the grass cuttings after cutting the grass and not leave them on the fairway.
A empresa respondeu
Played at Downshire Golf course. Couse in reasonable nick although greens very worn and quick. Very good value though.
I have been very happy at Downshire Golf club
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are passionate about being active and staying healthy, and we want our members to be too. Whether it is state-of-the art gym equipment, excellent sports facilities, Swim England-accredited swimming programmes or fun activities for children, our centres aim to offer something for the entire community to enjoy.
Informações de contacto
Easthampstead Park, RG40 3DH, Bracknell, Wokingham, Reino Unido
- 01344 302030
3,2
Aceitável
4 opiniões
Respondeu a 35% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Poor booking process
I get the course displays a disclaimer about pairing up two balls but the process should be far more transparent than it is.
Booked a tee on Tuesday for this morning only to arrive and be told we were paired with two others. These two were members who also felt a little put out at the news.
Turns out they booked their tee 10 days ago so there was an opportunity for me to know that the tee time I booked on Tuesday was actually a shared tee which then allows me to make an informed choice, which would probably have been not to book!
Each of us got handy email reminders of our tee time yesterday but again no mention of the pairing up.
Use the technology you have to fix this, other courses do and it avoids so much frustration. People will just stop booking.
8 de setembro de 2023
Opinião espontânea
Resposta da Everyone Active - Downshire Golf Complex
Thank you so much for bringing the breakdown in our communication regarding pairing up to our attention. We truly apologise for any inconvenience it might have caused you and the impact it had on your overall experience on the course. Rest assured, we have taken your feedback very seriously and have shared it with the appropriate individuals who will investigate the issue. We are committed to finding a solution that ensures better communication for future tee time scheduling.
Grass cuttings on the fairway
It would be great if they picked up the grass cuttings after cutting the grass and not leave them on the fairway.
26 de setembro de 2022
Opinião espontânea
Resposta da Everyone Active - Downshire Golf Complex
Thank you for bringing this to our attention. This has been passed onto appropriate parties for you.
- Thank you for taking the time to review Downshire Golf Complex.
Unfortunately when you played we experienced what we know as a flush growth. If this happens it’s usually in spring after the grass has stored up energy over the winter months and suddenly the perfect conditions come and we get an explosion of growth which is hard to keep up with.
It happened in September this year due to the long periods of drought we encountered this summer.
Like many pay and play golf courses we don’t have an unlimited budget and therefore we purposely leave grass clippings on fairways to help fertilise them. This practice is common.
However, this occasionally can be unsightly when we cut for the first time in a season or as explained above when we experience a flush growth.
Hopefully you’ll see a big difference on your next visit to us.
I have been very happy at Downshire…
I have been very happy at Downshire Golf club
13 de agosto de 2022
Opinião espontânea
Resposta da Everyone Active - Downshire Golf Complex
It is lovely to hear you are happy. Thank you for taking the time to feedback.
Played at Downshire Golf course
Played at Downshire Golf course. Couse in reasonable nick although greens very worn and quick. Very good value though.
26 de abril de 2022
Opinião espontânea
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