Omg what an amazing service from EV hero,s. Both young men were extremely helpful polite & friendly. Arrived early than expected, was installed in half the time expected . Talked me through everythin... Ver mais
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Leia as opiniões dos outros
Company were responsive, quick to install and tidied up afterwards. BUT the Evec charger that they recommended, or probably more specifically it's software, is awful. It loses pairing and tells me... Ver mais
A great experience from start to finish. Phone contact was professional and to the point with a clear explanation of time scales and next steps. Conor knocked it out the park with the install. To... Ver mais
Kyle, the electrician turned up on time went through the best position of the charger very informative and helpful. Finished the job extremely professionaly Went through the app on completio... Ver mais
Informações sobre a empresa
Escrito pela empresa
EV Charge Point Installations - We install all leading charge point manufacturers at both residential and commercial Installations.
Informações de contacto
5 East Terrace Business Park, Euxton Lane, Euxton,, PR7 6TB, Chorley, Reino Unido
- 01257 826601
- enquiries@evheroes.co.uk
- www.evheroes.co.uk
Pede aos clientes que escrevam opiniões
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
250 year old house with an Ev charger install
Not the easiest of installs to do due to the size and complexity of the building but install is now in and all working as it should.
Maddison helped to overcome some issues we ran into and accommodated our limited availability to be home at times .
Paul was great
Paul was great! Helpful and efficient - communicated with EV Charger company to get box active and got us set up.
Fast very helpfully friendly
Overall good experience
Good quick service for installation.
Unfortunately my charging unit failed on the first usage. I had three further call outs one for assessment and another two for replacement of the unit and then the circuit breaker switch.
I think I was just unlucky but overall a good experience with communication and happy with the unit I selected and the app and advice I received.
Easy to deal with
Company were responsive but Charger is poor.
Company were responsive, quick to install and tidied up afterwards.
BUT the Evec charger that they recommended, or probably more specifically it's software, is awful. It loses pairing and tells me it can't be found when I'm stood next to it with iPad or Phone.
The charger and car port go 'Green' indicating charging, but half the time it's not actually charging when I think it is.
When we move it can stay here and I'll get a proper unit from somewhere else.
Absolutely amazing
Absolutely amazing to deal with. Nothing was to much trouble. No pushing to commit to install a charger, quick responses on questions, quick installation when I decided. just a friendly experience from start to finish. Brilliant!!
❌ DO NOT USE THIS COMPANY ❌
The whole experience was a complete disaster. I had a Tesla wall charger installed and from the very start it never worked properly (kept cutting out). I had to spend quite a bit of money on fast charging fees until I had another charger installed (by a different company) that EV Heroes would not compensate me for. The original engineer that fitted the unit admitted he had never installed a Tesla charger before and had to call other people several times during the installation. The process of getting EV Heroes to uninstall the unit and refund me was similar to pulling teeth out. I wasted months and had to call them so many times to get something to happen and at no point did they ever admit that this was their fault. DO NOT TRUST THIS COMPANY WITH YOUR MONEY.
Customer oriented approach
Customer oriented approach, not just about the profit. From the customer service desk all the way through to the installation engineer. Professional, efficient and quick service - can absolutely recommend
Fixed
I had my EV charger fitted to a pedestal and all went smoothly they did a very good job. A few weeks later it stopped working so I called them. No problem they arranged for a electrician to attend and he fixed the problem in a few minutes. A good service and I am very happy. Highly recommend them
Job well done in the times promised.
Job well done in the times promised.
Very understanding and helpful company
First class service and installation
Installation was arranged quickly and carried out without any problems. Using the charger is easy. I would definitely recommend this company.
Would definitely recommend…
Brilliant customer service from start to finish and after care. Really knowledgeable team on the products available. After care has been outstanding. Highly responsive, would definitely recommend.
Excellent service very prompt response…
Excellent service very prompt response and to my problem was quickly over the phone. The two agents Moss and Rebecca were both extremely helpful in resolving my problem.
Engineer quick
Engineer quick, efficient. No problem with charger in first 6 months
Poor experience
Survey completed and then quoted for an installation. Deposit paid and install booked in. Next day came back to me to advise further work was required (not picked up on original survey review) and advised me to get work completed elsewhere before their install. Should have been picked up on the survey. I don't expect quotes to be changed after deposits paid.
Fanatics from start to finish will…
Fanatics from start to finish will definitely use these again
Electric vehicle charger
Fast and professional service, very friendly staff from start to finish. I can highly recommend.
The process was made easy from start to finish.
The process was made very easy from start to finish because of the helpful staff. The fitter turned up on time and was polite and friendly. Very pleased with the job
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