Can't organise a piss up int a brewery. This lot I asked to change from one bank to another and still not had it changed over I have now lost alot of customers because I can't use the terminal and I'v... Ver mais
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Can't organise a piss up int a brewery. This lot I asked to change from one bank to another and still not had it changed over I have now lost alot of customers because I can't use the terminal and I'v... Ver mais
A empresa respondeu
Dawn Plant has been a pleasure to work with over the last 5-6 years. She is helpful, honest and always willing to do the best for the customer, unfortunately due to a change in EPOS system we have h... Ver mais
A empresa respondeu
One of the worst companies to deal with Like many of the other reviews, AVOID AVOID AVOID. This company, along with the terminal provider - Paymetryx - are the worst to deal with. I was p... Ver mais
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As a small business owner, i normally dread the end of contract for card processing fees as most of the companies seem to extortionately increase prices after the first year with little or no negoti... Ver mais
A empresa respondeu
EVO Payments UK is a leading provider of secure payment processing solutions for developers and merchants in the UK.
Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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We have never had a problem before, however, the agent that took my call was extremely knowledgeable and after talking me through what to press on the handset to get this back up and running was second to none. Extremely happy and satisfied that continue to use this company. World class service. Thank you for making it so easy for me today.
My dealings with Sally have been nothing but a joy. She addressed all my issues and definitely made me feel valued as a customer. Her advise and guidance was invaluable in this minefield! Cannot recommend the service EVO give enough.
Sally Ann she's an excellent customer service skills. I appreciate the approach advice and care. I can contact her anytime with problems she found a solution. Thank you Sally Ann and Evo payment UK
It's never easy changing something as major as this, but after 20+ years with my previous processor I decided to see if I could save money elsewhere. Well, why did I wait so long? Not only was it lovely to actually speak to someone (Sally Ann - who was brilliant by the way) and the whole process was simplified beyond my wildest dreams. I now receive my funds the very next day (instead of waiting 3 days) and I have saved approximately £100 a month (taking unnecessary phone lines and numerous other charges into account)
Thanks for looking after me so well and hopefully for a long time to come.
Regards
Shane Wallace.
Excellent fast efficient service provided by EVO particularly Sallyann who is exceptionally good at her job and goes beyond the call of duty
I am so happy I have met Sally Ann and that she suggested switching from SumUp to Evo. Very easy to use, payments next day. Never had an issue.
Sally Ann is absolutely amazing- very professional and knowledgeable. Can’t recommend enough. Thank you so much,
Paulina
I received a new terminal. Unable to speak to customer service as you are required to go through their service bot. I rang them several times and the reply I had was to say thanks how did we do. So not impressed. At the moment I’m losing custom as most people want to pay by card.
lauren sorted my issue out with no fuss -great job thanks
Absolutely horrific service. Won't and don't respond to requests. Don't call back and have left us with money going into the wrong bank account for weeks. Avoid at all costs
I have been impressed with the simplicity and ease with both my card machine and contract with EVO payments. My previous supplier with Payment sense initially seemed good but I was constantly being hit by unwanted hidden charges, and it was difficult as there was more than one company involved. EVO payments are great to deal with, very cheap rates, supply a great card machine, and don't trick you into unwanted charges. I haven't had one problem being with them the last 2 years or so and will continue with them. Whole heartedly recommend them
Support agent was thorough, helpful and even did a callback to make sure my problem had been resolved.
Wonderful Service been on contract from 2019 just renewed again for the third time all drivers got hand held machines very professional all customer can have recipe..... Only fools give their card details to a drivers mobile phone.... Thanks Dawn from EVO
T J Taxis & Minibus Bridgend South Wales
Everytime I want to speak to Evo Payments I always get a response very quickly, unlike many banks and institutions get put on hold na not here and the advice is clear and precise
I don't give reviews unless they are deserved
HE WAS VERY HELPFUL AND CALM AND VERY PATIENT
My telephone operator was on top form everything I asked from him was done very efficiently
I received my emails promptly very happy Customer
Great friendly customer service. Clearly explained my issues and resolved them!!
I Had an issue where my card machine froze and they unlocked it within minuted
Wow just had the most excellent customer service from Jasmine today 3/1/23 regarding a charge back. She chased it for me after months of emailing the chargeback team, her magic touch worked.. Super happy, excellent service and valued the customer..
Thanks Jasmin
Hayley Jellyrolls
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