Exclusive Mirrors Opiniões 

839
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Reading the bad reviews you must of got act together ordered huge mirror Grecian style took two to hang that's how big and heavy omg, beside that every thing went like clockwork well done.Exclusive m... Ver mais

Classificada 5 em 5 estrelas

I’ve read some negative reviews on here and I have to disagree with them. My mirror came by next day delivery for no extra cost in fact it was free delivery . The packaging was incredible - a box with... Ver mais

Classificada 1 em 5 estrelas

Extremely poor customer service and delivery! Mirror arrived badly damaged and they took 5 weeks to refund after threatening to involve Trading Srandards. I hope someone actually reads this and takes... Ver mais

Classificada 5 em 5 estrelas

I couldn’t get my order to go through online so I rang through. I was helped through the whole process and my delivery came so well packed I shouldn’t have worried that there would be any damage. I wa... Ver mais

Informações sobre a empresa

  1. Designer de interiores

Informação fornecida por diversas fontes externas

Exclusive Mirrors are one of the largest and best respected online mirror stores in the UK. At Exclusive Mirrors we are aware that you want to find your dream mirror without spending a fortune, therefore we ensure our prices are the best anywhere on the web. We are a family run business that is passionate about interior design and believe our customers deserve the finest quality at affordable prices.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

839 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(839)

3 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Beautiful mirror

Beautiful mirror. Very well packaged. Delivered as stated on order. Would buy again from Exclusive Mirrors. Recommended

29 de abril de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

Mirror size inaccurate, but good customer service resolution

The mirror was ordered and arrived relatively soon. However, the mirror was about 10% larger than that advertised on the website and would not fit. I contacted Exclusive Mirrors by email and they responded quickly, apologised and arranged a swap for a smaller mirror without any problem. The replacement mirror arrived quickly and I actually preferred it to the one originally chosen. So overall, a good experience despite the issue with the size.

20 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service and high quality…

Fantastic service and high quality items at a very fair price, extremely well packaged also for what was a long courier journey to my home.
I bought two large mirrors that were the same as for sale on a high end mail order furniture and home decor website and saved hundreds of pounds. The quality could not have been better
I shall be placing another order very soon.

20 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service

What great value and service I have received from this company. Ordered our new mirror and it arrived quickly and well packaged. Must mention the delivery company used as their driver was excellent. Will definitely recommend to family and friends.

6 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service

Fantastic service from order right through to delivery.
I am very pleased with the service that I received. I had seen the mirror that I wanted on numerous other websites but exclusive mirrors had it at the cheapest price. The driver contacted me the day before delivery and on the day of the delivery I was contacted again when he was on his way. The mirror itself is absolutely stunning and I couldn't be more pleased. If I need a large mirror again I will definitely be heading back to exclusive mirrors. I also had a few questions in between my order and delivery and their customer service team got back to me promptly and were a pleasure to deal with. 10/10 all round!

7 de março de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Shoddy service and cracked mirror

Unfortunately I purchased a mirror recently, firstly I had no emails to state when it would be delivered only from me trying to call the company which I had no response and then emailing a complaint did my mirror miraculously arrive. However upon opening a very badly package mirror to find that it was cracked at the side. now I am struggling to get my money back and the cracked mirror collected!!

19 de fevereiro de 2021
Opinião espontânea
Classificada 2 em 5 estrelas

Disappointed

Disappointed, ordered a mirror which was a backorder but they moved the date 3 times. Now they say mid January and I ordered it October. Got fed up waiting, now waiting on a refund...

7 de dezembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

I had mixed reviews

I had mixed reviews, I placed an order on Friday and then decided to reserch, saw so many bad reviews so I emailed Tuesday asking for a update to then be emailed saying the mirror I paid for is no longer in stock even though it clearly was and that their supplier isn't supplying it anymore? The mirror is still to this day on their website in stock? So that's abit shady. Anyway I did get told i need to wait 3-5 working days for a refund and did receive one in a matter of 2 working days so I'm pleased with that as some people have waited weeks for one. But they clearly pick and choose customers they like. I would avoid at your own risk.

4 de dezembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Great company and a great quality product!

Great company and a great product! I have already spied 3 more mirrors that I will definitely be buying from Exclusive Mirrors in the very near future! Wish I could post a photo of it with this review. Ordered on the Sunday and it arrived a week later on the Monday. Very impressed considering my girlfriends birthday card took a week to deliver and a massive 80cm x 120cm mirror took the same length of time. Courteous and informative staff when I queried my despatch date and received notification from both Exclsuive Mirrors and the courier APC Overnight. Will 100% buy again and very much looking forward to making my house a home!

11 de novembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Very very impressed with Exclusive…

Very very impressed with Exclusive Mirrors. They have some really nice mirrors but for me what impressed me was that they use a specialist carrier company just to transport mirrors, so you know the mirrors are looked after. I am all mirrored up in my apartment now but if anyone asks me where to buy a mirror from. Exclusive mirrors will be at the top of my list.

31 de outubro de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

Worth the wait

I knew the diamond art deco mirror was a made to order taking 4-6 weeks. It did take longer due to Covid but great customer service and I was kept updated regarding delays by Jade and all communication was prompt and managed my delivery expectations very well. The mirror is stunning and I would definitely order from Exclusive Mirrors again.

13 de outubro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Excellent, easy to order, delivered promptly, great quality & value
Also very helpful when I chatted to them over the phone
Thank you
Steve

2 de outubro de 2020
Opinião espontânea
Classificada 3 em 5 estrelas

Long delays on order but great customer service

I ordered a large ornate leaning mirror in cream (190 x 81cm) in July and at the time of ordering it was pre order for estimated delivery due mid September. Towards the end of September I chased this up and was advised there has been a delay so it was estimated now end of October.

I spoke with Martin who was extremely helpful, he gave me the code of an alternative mirror that they did have in stock - which was not suitable for me. So Martin processed a refund for me and it was in my account within 24 hours.

Shame about the delay, and me not getting my mirror - however I cannot fault the customer service. There was always responses to my emails and someone to answer the phone if I needed an update.

1 de outubro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

3 emails sent

3 emails sent, cannot leave a message as mailbox full, assuming with everyone else wanting to know where their order is! Anyone else managed to get a refund and how do you go about getting one. Steer clear as my order was placed in july

28 de setembro de 2020
Opinião espontânea

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