Exclusive Mirrors Opiniões 

839
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Reading the bad reviews you must of got act together ordered huge mirror Grecian style took two to hang that's how big and heavy omg, beside that every thing went like clockwork well done.Exclusive m... Ver mais

Classificada 5 em 5 estrelas

I’ve read some negative reviews on here and I have to disagree with them. My mirror came by next day delivery for no extra cost in fact it was free delivery . The packaging was incredible - a box with... Ver mais

Classificada 1 em 5 estrelas

Extremely poor customer service and delivery! Mirror arrived badly damaged and they took 5 weeks to refund after threatening to involve Trading Srandards. I hope someone actually reads this and takes... Ver mais

Classificada 5 em 5 estrelas

I couldn’t get my order to go through online so I rang through. I was helped through the whole process and my delivery came so well packed I shouldn’t have worried that there would be any damage. I wa... Ver mais

Informações sobre a empresa

  1. Designer de interiores

Informação fornecida por diversas fontes externas

Exclusive Mirrors are one of the largest and best respected online mirror stores in the UK. At Exclusive Mirrors we are aware that you want to find your dream mirror without spending a fortune, therefore we ensure our prices are the best anywhere on the web. We are a family run business that is passionate about interior design and believe our customers deserve the finest quality at affordable prices.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

839 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(839)

3 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Awful Service - still no item

Would never use again. My item is now over 1 week late. I received no confirmation even though they took payment. I then had to ring them 3 times to locate my order which they failed to do.
Then I was told I would receive a confirmation email from the courier which I have not had which means I will then need to contact them again.

9 de abril de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Rang this company twice over

Rang this company twice over, trying to check availability on a mirror i was wanting to purchase from them. Each time a very efficient sounding lady said; " I will need to put you through to our sales team for that, but they are on the phones at the moment so I will take your details and get them to ring you back" ....they never rang back, not a squeak.....so I placed the order with another company !

21 de fevereiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Gorgeous mirror purchased from…

Gorgeous mirror purchased from exclusive mirrors. Great price too! Same mirror in well known department store selling for £109 more than I paid. Well worth the wait. Excellent communications from the company too. Would recommend!

17 de fevereiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience!

Great experience. I emailed the company ahead of my order to see what the delivery process was like and was responded to the next day. I was satisfied with the response so ordered and had the mirror the next day. Really impressed with the quality of the product for the price that I paid. This mirror was a great deal more expensive elsewhere. Customer service was excellent and delivery was extremely prompt. Would order from they again without hesitation.

14 de fevereiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Great price!

Great price! Mirror looked even better than the picture. Well packaged and arrived fairly quickly after ordering!

14 de fevereiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Got the best customer service ever

Got the best customer service ever! Pictures do not do justice to the item.
After being miss sold the multi faced mirror from another website where mirror did not look same as their website, I rang exclusive mirrors and explained to them what had happened to me. The gentleman was so kind that he opened the mirror I was wanting and sent me a picture before I purchased it.
I was so happy with the service plus really good delivery!!
Will be ordering from here again.

8 de fevereiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service, ordered a mirror on 31st Jan it arrived on the 6th Feb, I was emailed delivery details the day before arrival, the delivery company also texted me with a time, I was away on the day of delivery and didn't get the chance to reschedule but the driver rang me to say he was at my door and was there anywhere he could leave the parcel,I said he could leave it at the door but he tried several of my neighbour's and eventually left it with one of them, he then rang me to tell me where to pick it up, I am very pleased with my mirror and the service I received was excellent

6 de fevereiro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

The worst retailer I've encountered

The worst retailer I've ever encountered! Diabolical customer service team with a massive attitude problem. I purchased a freestanding mirror from them. I never received any correspondents or details when the item would be delivered. I called up on two separate days in one week to try and prompt a delivery date and time frame. Not one single call back from them. I had to call them again and their rude customer service team finally stated it would be delivered by an external courier rather than their regular delivery driver, and a one hour delivery window would be sent nearer to the time. When I finally got an alert (a phone call) from their regular delivery driver said he would deliver it the next day between 7am-7:15am. I woke up that morning to find the delivery happened at 6:45am, the driver didn’t even ring the doorbell/knock on the door and left the item leaning outside the front of the house exposed to the street for anyone to steal. I called up their customer service team (again!) who said it didn't matter how it got delivered, the main thing is I got it within 7 days and proceeded to deny they had provided an awful service. I had to request for my delivery charge back... tbc if that will happen. Don't use them unless it's the last resort.

22 de janeiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

After reading some .. Very Happy Customer

After reading some ... not so good reviews, I was hoping this was because of the old owners.... well my order was processed with an expected date of 3 weeks.... I got it within a week but to top it off I was called by a private delivery driver that is employed by the company to make sure items are delivered damage free.... very happy and would highly recommend this company

17 de janeiro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Purchase at your own peril

Extremely poor customer service and delivery! Mirror arrived badly damaged and they took 5 weeks to refund after threatening to involve Trading Srandards. I hope someone actually reads this and takes it seriously. Purchasing from this company is a gamble. You either get a decent mirror or you really don't and if you dont then good luck getting your money back!! AVOID or buy at your own peril!

31 de dezembro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Want my money back

Terrible company. Don’t use. Still waiting for my mirror. Apparently I was going to get my mirror Friday. Nothing!!! Then was said it was coming Monday nothing then was supposed to come today and guess what still nothing. I called this company but you can not ever get to talk to sales as always busy and they say they will call me back but nothing !! Horrendous customer service. I have always bought online and I always get my parcel in a couple of days from other companies. This company and their courier service are the worst I have ever used. I want my money back!! Don’t want the mirror I rather go back to Wayfair. You can get your order next day without any problems with Wayfair. I be getting my mirror from them thanks !! 👎👎

24 de dezembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

3D Facet mirror is Amazing!!!!!!!

I ordered my mirror on the 17th october and it was delivered on the 23rd October. I was originally apprehensive because of the negative reviews but I really didn't need to be as the mirror arrived quite quickly once back in stock and very well packaged. Communication was very good and I definitely would be ordering from this company again! Such great value for money and excellent quality. Im over the moon with my purchase.Thankyou exclusive mirrors.

7 de novembro de 2019
Opinião espontânea

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