Had a straightforward order placed two weeks ago. The delivery has still not arrived. I phoned to chase the order and was told it would arrive by the end of the day but it did not. No updates given. I... Ver mais
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Leia as opiniões dos outros
Have been ordering products from them for my company since 2018. Their great customer service is what keeps me coming back because in rare cases when there is some sort of issue, they will sort it out... Ver mais
Took longer to receive than anticipated with no explanation. Having to pay £32 + VAT for postage to Northern Ireland compared with £8.50 for mainland using royal mail which is the same price througho... Ver mais
I have had a account with this company for over a year now and they always deliver on time and have a very good knowledge and stock. if you require something you cant find on their site which will b... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
With close to 30 years experience, Express Cleaning Supplies were the first company of its type to offer an online cleaning supplies ordering service, winning various awards along the way. Since then, it has gone on to offer the widest range of cleaning supplies for industry, using some of the biggest brands in Europe. A service department and lease hire service is also available from Express Cleaning Supplies. A complete customer service is offered by the company, with experts waiting for to answer your necessary questions through phone, fax, post or online.
Informações de contacto
Paragon House, St Michaels Close, ME20 7BU, Aylesford, Reino Unido
- 01622 714800
- sales@express-cleaning-supplies.co.uk
- www.express-cleaning-supplies.co.uk
3,1
Aceitável
477 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very bad customer service
4 de março de 2019
Opinião espontânea
Bought 6 steel brushes and received 5…
Bought 6 steel brushes and received 5 with 1 to follow it's been over a week and no follow up brush or details of when the brush will appear.
28 de fevereiro de 2019
Opinião espontânea
thanks to the team at Express Cleaning…
thanks to the team at Express Cleaning - we've placed some orders recently where next day delivery was key for us - and they made a special effort to ensure that the orders were picked and tracked out of the door for us ...
27 de fevereiro de 2019
Opinião espontânea
Prompt delivery good product
27 de fevereiro de 2019
Opinião espontânea
Absolutely fantastic product
Absolutely fantastic product, maybe not the cheapest but certainly the best
22 de fevereiro de 2019
Opinião espontânea
Used express for over a year now always…
Used express for over a year now always on time and excellent customer service
21 de fevereiro de 2019
Opinião espontânea
THIS IS A VERY NICE CLEANER
THIS IS A VERY NICE CLEANER, QUIET AND EASY TO USE.
HAVING HAD ONE MANY YEARS AGO, I JUST HAD TO BUY ANOTHER OF THE SAME.
8 de fevereiro de 2019
Opinião espontânea
Trust worthy cleaning supple company
I have had a account with this company for over a year now and they always deliver on time and have a very good knowledge and stock. if you require something you cant find on their site which will be unusual their customer service is excellent i'm lucky enough to have Paul Robinson as my account manager who will go above and beyond to help.
You will find their prices are very competitive in today's market.
This is a genuine review by a very satisfied corporate customer.
8 de fevereiro de 2019
Opinião espontânea
Prompt and efficient delivery and…
Prompt and efficient delivery and reasonable prices
1 de fevereiro de 2019
Opinião espontânea
Excellent customer service.
24 de janeiro de 2019
Opinião espontânea
No problems with these Guys
No problems with these Guys. I will stick to 4 stars, 5 they might get beheaded.
12 de dezembro de 2018
Opinião espontânea
poor communication on delays in stock
poor communication on delays in stock, which resulted in me cancelling part of my order. items then sent express next day to be delivered in a open box. one of the chemicals had come loose so there was spillage. lucky it was furnished cleaner so no stains
17 de outubro de 2018
Opinião espontânea
Resposta da Express Cleaning Supplies
Hi Christophher
Sorry things went wrong with your order. I have looked into the circumstances and it seems that we were let down in the first place by Karcher which delayed your delivery. Then the warehouse in a bid to catch the courier rushed the packing of your chemicals.
We have reviewed things to try to ensure this type of mistake doesn't happen again and I have reminded all of the staff how important it is to communicate with you the customer!
Steve
Operations
very reliable
very reliable, I have had received all my orders within 3-4 working day so I never got down
thank you for your professional services
29 de agosto de 2018
Opinião espontânea
Delivered as promised
Delivered as promised - on time despite not initially having everything in stock
14 de agosto de 2018
Opinião espontânea
Very helpful and got wot I was…
Very helpful and got wot I was struggling to fined
27 de julho de 2018
Opinião espontânea
Professional and friendly service
23 de julho de 2018
Opinião espontânea
Happy customer
The buying experience through express cleaning website is very easy from start to finish. Delivery times are brilliant as well.
I would recommend this company to anyone.
11 de julho de 2018
Opinião espontânea
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