Formula One Autocentres - Dartford Opiniões 

53
TrustScore: 3.5 em 5

3,3

Unit 2, Matrix Trade Park, Victoria Road , DA1 5AJ Dartford, GB


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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Despite servicing my car, an issue came up after leaving the garage, I returned asking to look at. Took a hammer to it and then said should be alright! - They also had to get someone from another loc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Staff here are top class!! Graham was super helpful in getting me booked in and telling me where it was ok to wait, and Steve was very thorough as I was watching through the viewing window. Also 2 ne... Ver mais

Classificada 5 em 5 estrelas

Absolutely fantastic service from Alan and the team at F1 Dartford - great price for MOT and when it failed they had it fixed (at a v good price) and re-tested within 24 hours. Think they have been th... Ver mais

Classificada 5 em 5 estrelas

Car went in for MOTT and service. Got a prompt call to update us on progress had a call when car was ready and Alan went above and beyond with advice on a bodywork mark and was happy to provide advi... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. Oficina de inspecção
  3. Mecânica automóvel

Escrito pela empresa

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Escrito pela empresa

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Informações de contacto

  • Unit 2, Matrix Trade Park, Victoria Road , DA1 5AJ, Dartford, Reino Unido

3,3

Aceitável

TrustScore: 3.5 em 5

53 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,3

Todas as opiniões

(53)

5494 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Awful service

Despite servicing my car, an issue came up after leaving the garage, I returned asking to look at. Took a hammer to it and then said should be alright! - They also had to get someone from another local garage to try and fix an issue. Despite this I have had to go to another garage to get everything sorted. Another £500. Didn't even notice clutch in need of replacing and more worrying the earth cable not connected!!! Seriously bad and not interested in listening.

30 de abril de 2026
Opinião espontânea
logótipo da Formula One Autocentres - Dartford

Resposta da Formula One Autocentres - Dartford

Dear Hopper, I'm truly sorry to hear about your experience and the issues you faced after your service. Your feedback about the clutch and the earth cable not being connected is concerning, and I appreciate you bringing this to our attention. We strive for customer-centric service and reliability, and I would love the opportunity to discuss this further and regain your trust. Thank you for sharing your experience with us.

Classificada 5 em 5 estrelas

Formula One Autocentre at Dartford

Formula One Autocentre at Dartford. Went above and beyond. I was told by a leading competitor that I needed a new exhaust at a cost of over £500 but Alan at Formula One took at look at my vehicle and advised that I didn’t need any work or a new exhaust. I could have easily been ripped off but Alan was open and honest which was so appreciated and saved me money. Would highly recommend F1 autocentre. Thank you it’s nice to see there are still honest helpful
People in the world.

27 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service 👏

The service I received from the guys at Dartford formula one was fantastic. I've been driving awhile and this was the first time a garage has listened to me. (Being a female) the price was very reasonable. I would recommend them. MOT and repairs carried out in the time they stated.

23 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Dartford branch

Can’t speak highly enough of Alan at the Dartford branch couldn’t be more helpful to get sorted two tyres and TPMS monitoring sensor for one wheel I needed. Will definitely use again.

20 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Car went in for MOTT and service

Car went in for MOTT and service. Got a prompt call to update us on progress had a call when car was ready and Alan went above and beyond with advice on a bodywork mark and was happy to provide advice on an issue with my sons car. We have used Dartford Formula One for over six years and have never been disappointed

16 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I took my car for tyre fitting through…

I took my car for tyre fitting through me buying run flat tyres from blackcircle. I bought 2 tyres. I told the guys where to fit the tyres , this is evening from morning I dropped my BMW , my tyre sensor isn't working. And moreso they were being duggy when I was there. I don't trust them, I am going back on Monday to ask them what they did to my tyre sensor. They will pay for it. Guys avoid this particular garage... The guys working there are not truthful. I will not advice anyone go there after my experience. Dartford Branch.

28 de fevereiro de 2026
Opinião espontânea
logótipo da Formula One Autocentres - Dartford

Resposta da Formula One Autocentres - Dartford

Dear Peter, we are sorry that your experience hasn't met our usual high standard.
Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care 01438 746633

Classificada 1 em 5 estrelas

Arrived to be told doubled booked my…

Arrived to be told doubled booked my 1.30 Slot , it was the dreaded computer error excuse , my wife came back next day left her waiting and waiting ,customer service here is appalling , do not waste your money on this outfit

21 de janeiro de 2026
Opinião espontânea
logótipo da Formula One Autocentres - Dartford

Resposta da Formula One Autocentres - Dartford

Dear Chris, we are sorry that your experience hasn't met our usual high standard.
Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care 01438 746633

Classificada 1 em 5 estrelas

Doesn't have a simple tool to remove a wheel

AVOID! TIME WASTERS LAZY AND RUDE STAFF!!If you are looking for a TYRE shop who doesnt have a simple tool to remove your wheels, this is the right place for you. I even offered my own tools to the technician and he didnt even tried it. Terrible customer service, manager said he didn't have time to try it. I asked for a refund and was told it would take 5 working days to reach my account. ABSOLUTE JOKERS!

15 de janeiro de 2026
Opinião espontânea
logótipo da Formula One Autocentres - Dartford

Resposta da Formula One Autocentres - Dartford

Dear Evandro Maruci,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care 01438 746633

Classificada 1 em 5 estrelas

Scam company

Scam company! I booked online only to be told there was an error on the system and could I return the following day. I was then told my car had failed its MOT and needed repairs at the cost of £600! Alarm bells were ringing, especially when I was given the sales pitch speech. I then decided to take my car to a specialist MOT centre for a second opinion. Surprise, surprise there was absolutely nothing wrong with my car and it was safe and had passed with flying colours! Disgusting and vile to rip people off like that

19 de novembro de 2025
Opinião espontânea
logótipo da Formula One Autocentres - Dartford

Resposta da Formula One Autocentres - Dartford

Dear Ashley,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care
01438 746633

Classificada 5 em 5 estrelas

Tyres issue sorted fantastic service

Went to there as my tyre pressure on the car kept on coming on. The staff there were busy but put themselves out and looked at the tyres checked them and sorted out the tyre pressure on one of the tyres. Thank you so much we got home after my daughter's training and my shopping spree to Bluewater. Thank you once again.

18 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Stood waiting for 10 minutes while…

Stood waiting for 10 minutes while staff chatted to each other with no acknowledgement but I was seen. No other customers waiting. Standing is painful and have to use a crutch.

17 de agosto de 2025
Opinião espontânea
logótipo da Formula One Autocentres - Dartford

Resposta da Formula One Autocentres - Dartford

Dear Andrea,

we are sorry that your experience hasn't met our usual high standard.

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care
01438 746633

Classificada 5 em 5 estrelas

Tyre repair

Quick efficient service when I walked in without a reservation. Tyre repaired on 20 minutes by friendly polite technician. Would definitely recommend and use again. 👍🏽

13 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service!!

I don’t usually write reviews but I visited the Dartford centre twice this month for air con re-gas and a tyre repair. I can honestly say that both experiences were very positive. I missed my appointment for the air-con. I called them about an hour after, they told me to pop in when I could that day and they would fit me in, which they did. Today I called them due to a flat. The guy I spoke to said to pop down as soon as I could, which I did, it was repaired in n about 15/20 mins. On both visits, the staff were so polite and helpful and got the jobs done quickly and at a great price. I would definitely recommend the Dartford centre!!

7 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing [free] service.

I had a screw lodged in a front tyre, so contacted the guys here to book it in for hopefully a repair.
First thing Monday morning I arrived and was promptly dealt with. A repair is all that was needed,,"How much?" I enquired,,,, "No charge, just leave a good review" 😃 So that's what I've done, and will also guide my colleagues and friends there ! Highly recommended and very friendly, professional people to deal with !
Chris, Swanscombe.

16 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible Experience – Unprofessional, Careless, and Completely Unreliable

Terrible Experience – Unprofessional, Careless, and Completely Unreliable

I visited Formula One Autocentres for a diagnostic report on my vehicle – something I had been waiting a long time to get an appointment for, and urgently needed as part of a case being reviewed by the Financial Ombudsman.

After an hour, I was called back to collect the car, only to be met with vague, unclear explanations about the issue. No proper diagnosis was given, no clear solution, and no technical breakdown of what was wrong with the vehicle. Instead, I was handed a completely unrelated and urgent quotation to replace my tyres – as if that was the actual reason for my visit.

I requested the diagnostic report to be emailed to me immediately, stressing its urgency. Despite following up multiple times over the next three hours, and even resending them documents they claimed were “lost”, I still received nothing. The staff were completely careless, dismissive, and unhelpful, showing no urgency or professionalism throughout the process.

Yet, they were very quick to charge me on the spot for a service they didn’t properly deliver, and even quicker to quote me for new tyres I never came in for.

This place is not genuine, they don’t care about customers, and clearly have no understanding of urgency or professional responsibility — especially when it comes to legal or financial matters.

Avoid wasting your time and money here. Go somewhere that actually knows what customer service and accurate diagnostics mean.

6 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Will always try and scam you out of extra money

Went to take my car for its MOT and received a phone call saying there’s no oil in it, so they refused to work on it unless I pay an extra £180 for an oil and filter change (he said he could get it down to £125, which is probably what it costs in the first place). I said I can’t pay for that so I will take it somewhere else. The mechanic (think his name was Jaz) then reversed my car through the chain blocking the exit of the garage, and then got offended when I took my car key off of him in silence. He then Hounded me into hearing his point of view but interrupted me every time I went to respond. Got home, checked the dipstick, and there was oil on. They also tried conning me last year, so will not go back, I hope no one else does either.

28 de janeiro de 2025
Opinião espontânea
logótipo da Formula One Autocentres - Dartford

Resposta da Formula One Autocentres - Dartford

Dear Jay,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Classificada 1 em 5 estrelas

Rude staff behavior

Rude staff behavior. They don’t fix the issues which we highlight. I don’t know if they service the vehicle according to the checklist or not.

8 de janeiro de 2025
Opinião espontânea
logótipo da Formula One Autocentres - Dartford

Resposta da Formula One Autocentres - Dartford

Dear Unknown,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Classificada 5 em 5 estrelas

Really impressed with the MOT service…

Really impressed with the MOT service at the centre in Dartford. Efficient and helpful and a good price. Most importantly, they didn’t try to sell me any extras like other places I have used did in the past. I will use Formula One Autocentres again.

30 de dezembro de 2024
Opinião espontânea

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