Formula One Autocentres - Doncaster Opiniões 

66
•
TrustScore: 2.5 em 5

2,5

Unit 3, Wheatley Hall Trading Park, DN2 4PE Doncaster, GB

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Doncaster Wheatley Hall Rd branch. Ben managed to fit me in for an AC re-gas when most other garages were quoting that they were booked up for several days. Unfortunately re-gassing did not cure my AC... Ver mais

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Informações sobre a empresa

  1. Loja de pneus
  2. Mecânica automóvel
  3. Oficina de inspecção

Escrito pela empresa

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Escrito pela empresa

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Informações de contacto

  • Unit 3, Wheatley Hall Trading Park, DN2 4PE, Doncaster, Reino Unido

2,5

Mau

TrustScore: 2.5 em 5

66 opiniões

5 estrelas
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1 estrela

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2,5

Todas as opiniões

(66)

5548 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Shocking service they have broken my…

Shocking service they have broken my car and left it in a worse state then when I took it in. Had my car serviced and MOT they had to keep it to do some work upon collecting it today Monday 15th July I suddenly had engine faults I never had before they never even looked under the bonnet did a quick scan on the machine told me it wasn’t there fault and booked me in for Friday to look into it further. When I got home I looked under the bonnet to find things not connected and other bit broken I have taken a photo and complain to customer care.

Just a quick update I took the car today 19th July they were extremely apologetic for the issue they repaired the issue quickly unfortunately the broken item is 6-8 weeks order so they plastic welded it and have made a note that if it breaks again they will order a new part for me. They also offered to take a look at it again before I go away. I can not fault the customer service and the men in the garage for doing there best to resolve my issue.

15 de julho de 2024
Opinião espontânea
logótipo da Formula One Autocentres - Doncaster

Resposta da Formula One Autocentres - Doncaster

Dear Joe,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Classificada 5 em 5 estrelas

The staff were very professional and…

The staff were very professional and did their job very well. The Tyres were a very good price too. Had a tracking check done and was a little out at the back, I told the staff member that I was having work done at the back of the car and I was told to bring the car back afterwards and they would reset the tracking if needed. All in all great service and will definitely use F1 for tyres and anything else I need.

6 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute shocking customer service

Absolute shocking customer service. Firstly they said it would be 2 hours too change four tyres then call saying there mechanics couldn’t get wheel nuts off every wheel and too take away and come back when loosend.
Took vehicle home and one wheel but a bit tight but not hard too loosen. Took back and changed the tyres but said they couldn’t do wheel alignment as there machine broken. Never wanted too do the job in first place and worker saying I was late dropping van in when I was actually 10 mins early but he got the times wrong. Would never go here again and wouldn’t recommend any too do so. Doncaster

17 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Always a great service at the Doncaster…

Always a great service at the Doncaster branch. Lovely guys and girls. Can’t do enough to help and always have a laugh. Can’t fault them. Great job as always and I’ve been going there for 10 years.

11 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Mot Failed

My car failed its MOT on brake pads. I was offered a reasonable price to fix the same day which was completed, resulting in a pass. Thank you.

7 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service and a good price

Ordered a new tyre online and had it fitted 27th January Excellent service even though I arrived a few minutes late Helpful friendly staff and big thank you to Rebecca who did the work and replaced the tyre Excellent work

27 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Good service worth to use.

Very good service also staff very friendly and polite. Bought 2 new tyres online found cheapest at Formula one with fitting and air con clean. All booked online. All on time. Will be back again definitely!

6 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Used these for years

Used these for years, always prompt, friendly and professional. Throw in their price match promise and its a winner.

7 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Dont Trust the Service Report Trying to Sell Extras

My daughters car booked in for service at the Doncaster branch 09/09/23. The service centre called her during the appointment saying she needed new disks, pads, wheel alignment, etc.... Luckily My daughter was with me and passed me the phone and I kindly declined the extras saying I would sort separately. (The service centre were not aware that I am an engineer and our son a technician at a motor main dealer). The next day we found time to check the tyres and brakes ourselves.
Disks checked. No lipping, no scoring, No wear.
Pads. 90% of new size. (we also have the invoice as they were only replaced last year which made us suspicious of the report from the service centre!!!!)
Tyres checked, even wear across the tyre.
Surprise Surprise! This is becoming a common issue with service centres. 80-90% of services undertaken, (and not limited to Formula one), you will be told you need new disks and pads. What happened to honest car service centres??? Wont be returning and will ward off anyone who asks for advice.

9 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Damaged my car and quoted me for unnecessary work

My car went in for an Mot and service costing £169 at Doncaster Wheatley Hall Road F1. I was told my car had failed it's Mot due to full front end suspension has broken and my exhaust was hanging off.... Which is strange as I'd had no knocking or banging whilst driving. I was quoted £1200. When reviewing the invoice I noticed £400+ of extra charges I did not need to pass it's Mot including re-gassing of aircon, new tyres, disposal of old tyres and pollen filters ect.
I decided not to get the work done elsewhere. Initially they would not release my car even though it had 2 weeks left on its mot. But after getting a male friend to speak to them as they weren't listing to the silly woman who was disbelieving them they released my car. On collecting my car there was damage to the drivers side trim and my tracking was dangerously veering to the left. They refused doing the damage and refused to correct it's tracking even though they stated it could have been due to them checking the suspension, which was fine before sending the car in. On getting the car investigated elsewhere my full suspension was fine, they'd missed the CDboot which was unconnected and an instant fail plus my exhausted should have been an advisory as 2 clips were broken so did not need a full exhaust. Full mot work, damage fixed in labour cost £420 elswhere

AVOID THIS PLACE AT ALL COSTS

31 de agosto de 2023
Opinião espontânea
logótipo da Formula One Autocentres - Doncaster

Resposta da Formula One Autocentres - Doncaster

Dear Charlotte,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Classificada 1 em 5 estrelas

Damaged 2 tyre pressure sensors and a slowly deflating tyre

They damaged a tyre pressure sensor , replaced it without telling us then damaged another and refused to sort it out whilst replacing all 4 tyres and left us with a slowly deflating tyre at the doncaster branch Wheatley Hall Road wanted tho charge us 70 quid for a replacement sensor ...

10 de junho de 2023
Opinião espontânea
logótipo da Formula One Autocentres - Doncaster

Resposta da Formula One Autocentres - Doncaster

Dear Scott,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Classificada 1 em 5 estrelas

Had taken my 2014 Golf for a service…

Had taken my 2014 Golf for a service today in the Doncaster store which I had booked online. On collection I was handed my service book and a piece of paper alongside my key. I mistakenly believed that they would have stamped and completed the service book due to them having this with them on my return, however when I got home and checked this, there was no new completed service stamp and the paper she handed me had no indication of whether the checks had been completed or not and no signature or name of technician on the piece of paper. I could have completed this myself and printed which could raise a query of whether this is valid on selling my car. It is not even on letter headed paper.

Would not use this company again, feel like I have wasted £148.

29 de março de 2023
Opinião espontânea
logótipo da Formula One Autocentres - Doncaster

Resposta da Formula One Autocentres - Doncaster

Dear KH

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/custom er-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

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