I've just had my a/c re-charged and tested. I was told to allow an hour and a half for the task. In fact it was completed in 30 minutes. Nathan was incredibly polite snd knowledgeable, and working fla... Ver mais
Localização
Alterar localizaçãoUnit 6, Central Trading Estate, GL2 5HA Gloucester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Terrible service and customer service. Brought my car in at 12.30 for aircon regas, Nathan advised on phone when I booked my appointment with would be an hour. I was left in waiting room for 1 hour 20... Ver mais
A empresa respondeu
I've just visited Formola One Autocentre Gloucester once again knowing each and every time I deal with the Gloucester team I'm mega impressed with the service I receive. Big shout out to Nathan who... Ver mais
Fabulous service in Gloucester today. Always so helpful and honest. Would never use anywhere else.
Informações sobre a empresa
Escrito pela empresa
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
Formula One Autocentres
Escrito pela empresa
- Trust Formula One Autocentres to bring you the best value in your town
- We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.
Informações de contacto
Unit 6, Central Trading Estate, GL2 5HA, Gloucester, Reino Unido
3,6
Aceitável
85 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Excellent
Excellent. Had two new tyres fitted and wheel alignment. Very friendly and helpful staff. Work carried out in timely manner. Stress free experience. Would use again
30 de maio de 2022
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Hopeless
I was at the side of the road for 2 hours, knew my ETA as was tracking recovery. Arrived at F1 and told I wasn't booked in, because they didn't know what time I'd be there. Then said would be 45 mins to an hour. I believed that to be from start to finish. When the car was untouched after 45 mins I was told that was how long it would take until it was looked at. Customer service is about managing expectations. The customer toilets were so disgusting they were a health hazard. No soap either. There was the well rehearsed mantra, I can only apologise. In the end someone, a manager? Took pity on me and got my car in. A thoroughly unpleasant experience.
26 de maio de 2022
Opinião espontânea
Resposta da Formula One Autocentres - Gloucester
Dear Heather,
Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
Great service and value for money
Great service and value for money
Booked in for a service the day before, all work full explained run through. No surprises.
Highly recommend.
27 de abril de 2022
Opinião espontânea
Continued excellent service
Just been to their centre in Gloucester and continued excellent service. The prices are keen and the staff are very friendly and explain things in a good simple way.
2 de abril de 2022
Opinião espontânea
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